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Mimecast Beefs up Archiving Offerings - Introduces Host of New Products and Features

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London, UK - 29 October 2012: Mimecast, the leading supplier of cloud-based email archiving, security and continuityfor Microsoft Exchange, Hosted Exchange and Office 365, has revamped its cloud archiving capabilities, with end users now able to access their personal archive from their chosen email client or mobile device. Mimecast has also introduced file archiving and now provides users with the ability to search their archived documents from within Outlook, Mimecast Personal Portal (web) or iPad. The company’s new iPad app, Mimefiles, displays all of a user’s documents stored in email, as well as Box, Dropbox, SharePoint, network shares and home drives (My Documents).

Mimecast has also added tight integration between SharePoint and email, with users able to search their email archive from within SharePoint, or their SharePoint documents from Outlook.

“The archive is now so much more than just a dusty data store,” comments Grant Hodgkinson, Product Director, Unified Email Management, at Mimecast. “We see it as a highly available, highly secure, but most of all incredibly useful source of information for IT professionals and their end users. And not just for occasional eDiscovery cases but for day to day interactions. The Mimecast archive can now store more than just email, but perhaps more importantly we’re providing users with the tools to be able to find what they need, quickly, in ways that suit their personal preferences, whether they are iPad users or Outlook junkies. In short, archiving is not just about what goes in; it’s how useful it is when it comes out.”

The key elements of today’s announcement are:

Mimecast File Archive provides a solution for archiving files from SharePoint, Box, Dropbox, network shares and home drives, with a single point of eDiscovery and management that supports regulatory compliance needs.

Mimecast Services for Outlook Version 4 gives users full access to their entire archive history from within Outlook. Users can browse their historical email folders or use the archive search feature, which enables quicker decision-making and transforms responsiveness. They can also drag and drop emails to their inbox when browsing, or view, reply and forward messages returned by the archive search.

Mimecast Services for SharePoint is designed to allow users to search their email archive from within SharePoint.

Mimecast Personal Portal is a web mail portal that allows users to search emails and files in their personal archive, manage their permit/block lists and continue to send and receive email in the event of a mail server outage.

Mimefiles, which will be available from the Apple AppStore in November, is a custom-built iPad app that provides users with a unified view of all their files from Box, Dropbox, SharePoint, network file shares and email attachments. Users can also view the audit trail associated with each file – who emailed whom and when – and can preview the email that the file was associated with.

More information on Mimecast’s File Archiving solution is available here.


SMBs Are Under Threat

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According to a Global IT Security Risks survey, conducted by B2B International for Kaspersky Lab, small and medium-sized businesses are typically more vulnerable to viruses, worms, spyware and other malicious programs. Figures showed that 63 per cent of small companies and 60 per cent of medium-sized organisations have faced malware within the business network over the last 12 months. Larger companies, by contrast, tend to suffer more from other threats, such as corporate espionage, phishing and DDoS attacks.

Smaller organisations were also found to implement fewer or less well-developed IT security measures than large-scale enterprises. 19 per cent of small businesses and 15 per cent of medium-sized organisations agreed that their business tends to be reactive, focusing on IT security only after a breach has occurred. Less than a quarter of SMBs rate themselves as “really proactive”.

In addition, larger enterprises have a higher level of awareness and IT security competency. About half of these enterprises use only licensed and paid security solutions, while 70 per cent of respondents from small companies and 58 per cent of medium-sized businesses believe that unlicensed products can also provide the required protection. These findings demonstrate that SMBs are at risk due to poor IT security. It is essential to change attitudes towards this risk, and enhance protection levels, in order to keep businesses safe.

Conducted in July 2012, the Global IT Security Risks survey collected the opinions of 3,300 IT security professionals in 22 countries. All respondents are actively involved in their companies’ IT decision-making processes.

The full version of the report on the Global IT Security Risks survey can be downloaded from Kaspersky Lab’s website here.

The latest information about Kaspersky Lab’s range of corporate solutions for businesses of all sizes is also available at the company’s website: www.kaspersky.co.uk/beready/.

Flexera Software Supports Application Producers and Enterprises with Comprehensive Application Usage

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Solutions make it easy for application producers to bring their Windows 8 software to market profitably; and for enterprises to maximise their Windows 8 software investments

Maidenhead, UK – October 29, 2012 - Flexera Software, the leading provider of Application Usage Management solutions for application producers and enterprises, today announced broad support for Windows 8, enabling application producers and enterprises to leverage Microsoft’s newest operating system throughout all stages of the software lifecycle.

Flexera Software supports the entire software lifecycle with solutions for application licensing, entitlement management, delivery and installation for application producers.  To help enterprises, governments and educational institutions maximise and protect their investments in applications, Flexera Software offers Application Readiness and Software License Optimisation solutions that prepare applications for enterprise-wide deployment, manage licence compliance and optimise software spend.

“A new operating system like Windows 8 could not gain traction if application producers were unable to monetise and protect their software licences on it, and if enterprises could not efficiently and cost effectively migrate to the new operating system and optimise their Windows 8 software assets,” said Randy Littleson, Senior Vice President of Marketing at Flexera Software. “Through our support for Windows 8, we are providing a fast and efficient migration path for application producers and enterprises that are seeking to leverage Microsoft’s latest operating system.”

The following Flexera Software solutions support application producers’ Windows 8 migration efforts:

  • FlexNet Producer Suite: Application producers seeking to port their existing applications to Windows 8 can now leverage FlexNet Producer Suite to monetise and protect their intellectual property. With unified entitlement lifecycle management and electronic software, producers now can offer a wide variety of licensing models and rapid package configuration to match specific market needs for their Windows 8 applications. It also enables them to maximise the value of every feature delivered on the new operating system, to gain insight into customer usage for targeted up-sell opportunities, and to streamline operations through a single view across all licensing software in use. 
  • InstallShield and InstallAnywhere: The global de facto standard on more than 500 million PCs, InstallShield andInstallAnywhere are strategic installation development solutions supporting traditional and agile development teams that need to deliver a professional and consistent installation experience for physical, virtual and cloud environments. Both InstallShield and InstallAnywhere enable development teams to quickly develop installation programs for applications that support Windows 8. InstallShield also enables application producers to create installs that can sideload Windows Store app packages (.appx) for their enterprise customers. InstallShield can also bundle sideloaded Windows Store apps and desktop apps into a suite installation. Sideloading is the process of installing a Windows Store app onto Enterprise editions of Windows 8 without obtaining it through the Windows Store.

The following Flexera Software solutions help enterprise IT organisations maximise their investments in Windows 8 software:

  • AdminStudio Suite: AdminStudio Suite powers an enterprise’s Application Readiness process for migrations to new Windows operating systems, application and desktop virtualisation, and day to day application packaging operations. AdminStudio Suite Application Compatibility Pack 11.5 has added new Windows 8 and Windows Server 2012 rules to the existing Windows 7 rule set. The solution now checks all operating systems and validates that there are no issues, and that apps will work in Windows 8 and in Windows Server 2012. If compatibility issues are found AdminStudio streamlines the remediation process through automated fixes. Moreover, AdminStudio Suite Application Compatibility Pack includes updated Internet Explorer rules for Internet Explorer 10. AdminStudio Suite also supports sideloading of Windows 8 apps.
  • FlexNet Manager Suite for Enterprises: FlexNet Manager Suite is the industry’s leading Software Licence Optimisation solution enabling enterprises to maximise their return on high-value software investments while maintaining continuous compliance. It provides unprecedented insight into software usage trends that align with unique contract terms and can accurately assess current and future needs across the widest range of applications. FlexNet Manager Suite for Enterprises is now capable of inventorying Windows 8 applications, tracking Windows 8 application usage, reconciling installations against purchases, and optimising software licence allocations to ensure organisations buy only what they need and remain in compliance with vendor’s licensing terms.

“Constant change in the software market – such as the release of new operating systems like Windows 8, provides tremendous value, but also tremendous cost, disruption and risk,” said Littleson. “Our Application Usage Management solutions provide a safe harbor. We make it easy for application producers to bring their products to market profitably; and for enterprises to profit from the use of those products – and for both to future-proof their investment in software by reducing risk and cost associated with change.”

Multizone awarded G-Cloud II Supplier status for innovative cloud connected mobile apps...

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Surrey, England – Monday 29th October 2012 – Multizone Limited, an award winning independent UK based social and mobile software specialist, announced today that its mobile apps are available through the UK Government G-Cloud framework, which enables the rapid sourcing and deployment of secure, competitively priced utility services to the UK public sector.

The award of supplier status reflects hard work by Multizone to take its existing mobile apps for major police forces in the UK and turn them into cloud connected mobile apps and specialist cloud services that can be delivered for any workforce in the public sector in the UK.

Multizone’s G-Cloud II product line includes a mobile app delivery service, which follows a proven methodology for the creation of engaging social mobile applications for public sector workforces, and the public they serve. This unique three-month fixed cost kick-start service accelerates time to value for public sector services by quickly demonstrating measurable return on investment and increasing confidence in the value provided by cloud based mobile apps.

Marie-Helene Durif, Head of Sourcing & Category Management, CT, at the Government Procurement Service, commented, “At the Government Procurement Service our priority is to provide procurement savings for organisations across the UK public sector. The inclusion of Multizone Limited to the G-Cloud II procurement framework will strengthen our offering and provide public sector buyers with a tried and tested route to achieve value for money.”

Angus Fox, Director of British software company, Multizone Limited, commented, “We have worked hard to gain the award of supplier status for G-Cloud II because it fits our philosophy of how cloud connected mobile apps and services should be procured. Our mobile apps are a fraction of the cost of more traditional solutions and they meet the need for open, social two-way engagement far better than proprietary solutions. Crucially as a supplier to the G-Cloud we have removed the tendering barrier in terms of high cost of sales faced by smaller organisations trying to deal with public sector procurement. This means that mobile apps can be locally sourced and quickly purchased and deployed at an affordable price.”

The free Multizone mobile apps provide fast direct engagement and information about what’s happening right now locally between the general public and public sector services are available on the Apple App store, Google Play and planned for BlackBerry App World.

Notes to Editor

  • For iPhone visit the App store at http://itunes.com/apps/multizonelimited
  • For Android on Google Play at https://play.google.com/store/search?q=MultizoneLimited
  • Multizone apps for public sector workforces are not published for the general public to download.
  • The Leatherhead & District Business Awards 2012 is at http://leatherheadawards.com/contact/media/

Further Information



Managing Director
Tel: +44 (0)1522 883640
Email: enquires@webitpr.com

Free Raspberry Pi with every dedicated server from Webfusion

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One of the UK’s top hosting companies, Webfusion, is giving away a Raspberry Pi free to every customer who buys a dedicated server from them between now and the end of the year.

Launched to great acclaim earlier this year, the Raspberry Pi is a credit-card sized computer board that plugs into a TV and a keyboard. It’s a miniature ARM-based PC which weighs only as much as a packet of crisps, but can be used for many of the things that a desktop PC does, like spreadsheets, word-processing and games. The Raspberry Pi has been a huge success, with over 4,000 being produced every day.

The offer stems from Webfusion’s close association with The Raspberry Pi Foundation, the charity behind the technology. Since January 2012, Webfusion has been providing complimentary managed hosting for the Foundation’s download server.

“We believe very strongly in the Raspberry Pi project, because its aim is to inspire interest in computing among the young,” said Webfusion’s CEO Thomas Vollrath. “Partnering with the Raspberry Pi Foundation demonstrates our commitment to proving our customers with up to date industry expertise as well as an ecofriendly independent infrastructure combined with the latest hardware.

“While many of us at Webfusion can remember getting our first taste of computing from messing around with BASIC on BBC Micros, the growing complexity and cost of IT means that it’s much more difficult to get started in programming, and Raspberry Pi was designed make it more accessible for all,” continued Vollrath.

“Anyone who buys a dedicated server from Webfusion will receive a Raspberry Pi free which they can give to their children or to their children’s schools. Of course, they are also great fun for grown-ups either as a novelty or, if you’re serious about self-improvement, you can use it to learn new skills for yourself.”

You can find out more about Webfusion’s range of physical servers by visiting: www.webfusion.co.uk/dedicated-servers/raspberry-pi/

Windows 8 now available on CTXchange

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London, 29th October 2012 - Charity Technology Trust (CTT) has announced that its partner, Microsoft, will release Windows 8 through CTT’s technology donation programme, CTXchange. Eligible charities and not-for-profit organisations that are registered to the programme will have access to the operating system at a discounted rate.

Qualifying UK organisations can either purchase Windows 8, or upgrade to Windows 8 for no additional cost*. Microsoft’s latest release boasts a new look, with a start screen that will make it easier to use across a range of hardware including touch screen tablets, notebooks and desktop PCs, by giving instant access to programmes, apps and other  documents.

Users will also be able to sign into the cloud and access their files on any Windows 8 device, making it easier to connect and share information across – and outside – their organisations.

Windows 8 also comes with a set of built-in apps -- Microsoft Mail, Calendar, SkyDrive, Photos and Messaging – which work together and interact with social networking sites such as Facebook, LinkedIn and Twitter.  This single interface will make it easier for charities to take advantage of the benefits of social media.

“Keeping up to date with the latest developments in technology is important for charities and not-for-profit organisations to be able to operate as they should on a daily basis,” said Richard Craig of CTT. “Through CTXchange, our members have access to products such as Windows 8, which they may otherwise be unable to afford, but are vital in helping them to run their organisations more efficiently.”

Serena Software Named A Leader Within Analyst Firm's Application Lifecycle Management 2012 Report

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St. Albans, UK – 24th October 2012 – Serena Software, the leader in Orchestrated IT solutions, today announced its recognition as a Leader in The Forrester Wave™: Application Life-Cycle Management, Q4 2012 report*. Serena was recognised for its ALM offering, strategy and market presence.

“Serena has made impressive advances at both the individual tool and suite level. Central to its product strategy is ‘orchestration,’ a vision of ALM as an ongoing, rhythmic activity. Not surprisingly, given this vision of a regular flow of activity (conceive, build, test, deploy), Serena has one of the best workflow designers available. Serena's recent enhancements to its ALM portfolio, such as the Serena Release Manager, provide more support in this end-to-end orchestration model,” the report stated.

The report went on to say, “Serena has recognised how important it is for organisations to effectively orchestrate the larger ‘meta-process’ of software development and delivery, which spans the typical activities (coding, testing, building, etc.) that guide the development efforts of other commercial and open source tools.”

Serena received among the highest vendor scores for integration and customisation, rating a perfect 5 out of 5 score on both. Further, according to the report, “Serena tells a very clear story about the challenge of orchestrating development and delivery in large IT organisations and how its products address those challenges.”

“We are quite pleased to be recognised as an ALM leader,” said Steve Brodie, Group VP and General Manager for Serena Software. “We believe the results of the 2012 Forrester Wave™ for ALM affirm our innovative market leadership, while our considerable market footprint and large engineering and field resources make us an ideal partner for enterprises from Stockholm to Sydney.”

Serena's unique orchestrated approach to ALM automates end-to-end application delivery, helping IT organisations efficiently capture all demand, easily define business requirements, manage software changes throughout the development lifecycle and crisply deploy releases with confidence. Serena’s 4,000 active enterprise customers who span the globe, encompassing almost one million users, enjoy greater visibility, faster time to market, higher stakeholder satisfaction and lower development costs.

To read the entire 2012 Forrester Wave™ for ALM report, go to http://ser.so/ForresterWaveforALM

*Forrester Research, Inc., The Forrester Wave™: Application Life-Cycle Management, Q4 2012 Tom Grant, PhD, with Kyle McNabb and Alissa Anderson, October, 23 2012.

Helpful Links

Tweet this: @SerenaSoftware named a leader in Forrester Wave for ALM 2012 report http://ser.so/RTzXV8

About Serena Software

Serena Software provides Orchestrated IT solutions to the Global 2000. Serena's core purpose is to advance the business value of IT. Our 4,000 active enterprise customers, encompassing one million users worldwide, have made Serena the largest independent ALM vendor and the only one that orchestrates DevOps, the processes that bring together application development and operations.

Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries.

Media Contact:

Cathy Wright (for US inquiries)

Kulesa Faul for Serena Software

Cathy@kulesafaul.com

Mark Kember (for UK inquiries)

Goode Communications for Serena Software

+44 (0) 1491 873323

mark.kember@goode.co.uk

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ClickSquared Adds Powerful New Enhancements to its Cross-Channel Marketing Hub

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  • Gives email marketers more to love with enterprise-class cross-channel campaign management in the cloud
  • Expands social capabilities with more ready-to-deploy Twitter and Facebook campaigns apps 
  • Makes an already easy to use platform even easier,  giving marketers what they need to be a hero in a fast-changing, consumer-driven world 

Boston, Mass. October 29, 2012 – ClickSquared, a global provider of SaaS cross-channel campaign management software and email services, unveiled new enhancements to its Cross-Channel Marketing Hub (“the Hub”) recently at the 2012 Direct Marketing Association conference in Las Vegas. These enhancements arm relationship marketers with advanced tools to tailor their email campaigns to individual customer needs and generate superior results.  New features also include expanded capabilities to deploy and manage both Twitter and Facebook campaigns from a single application – a feature only found in the Hub.

“It’s been one year since we introduced the Cross-Channel Marketing Hub. It was our goal then - and now - to make things as easy as possible for our clients:  marketing professionals who are now responsible for managing multiple delivery channels and need to ensure that their communications to customers are consistent, relevant and effective.  Email, social, mobile, direct mail – it’s an incredible amount of work when channel-specific tools are disconnected and the consumer landscape is always changing,” said Dan Smith, senior vice president of marketing, ClickSquared. “What today’s announcement highlights is our ongoing commitment to remove the complexity from email and cross-channel marketing. The Cross-Channel Marketing Hub’s new features give marketers more ways to easily engage customers in the way they want to be engaged while gaining a richer understanding of individual customer behaviors.  We’ve giving marketers more of what they need to achieve true competitive advantage.”

With the new features of the Hub, customers can:

  • Create Twitter campaigns via the Hub’s clickSOCIAL module. Marketers can run ready-to-deploy apps to generate Twitter word-of-mouth, reward followers with exclusive content and run contests, sweepstakes and giveaways to acquire new followers.
  • Run photo contests via Facebook, Twitter and Instagram. ClickSOCIAL’s new Photo Contest app allows marketers to easily incorporate visual storytelling into their fan acquisition and engagement campaigns.
  • Easily embed seeds. Every marketing campaign needs seeds -- a list of designated internal recipients who act as a test bed for email content rendering and delivery.  Now it’s easier than ever for marketers to segregate  their seed lists from the rest of the campaign to maintain campaign reporting integrity without sacrificing quality control.
  • Better manage email deliverability. Marketers can now establish multiple IP sending pools to manage their email campaign traffic. This means a company’s most loyal and active customers can receive mail from the strongest and most-established IP addresses, giving marketers the opportunity to bolster their email delivery rates to key recipients.  
  • Improve their email testing. ClickSquared’s Hub gives marketers expanded campaign testing capabilities to ensure the highest levels of quality. New options exist to both enter and import a recipient lists, and now tests can be run using both sample data and  “real” data values.
  • Drag and drop rich table objects. Expanded transaction table functionality allows marketers to drag and drop table objects from the content menu and customize the table(s) within the email editor.  As a result, customers can receive more personalized content in their email communications since each table cell can be embedded with content built from transaction level data.
  • Use a shortcut to find out which links get attention. With the “Clicked a Link” function, marketers can easily observe whether a specific link was clicked within a campaign without having to build a query. Moreover, they can use the feature within multiple areas of the Hub – within the content editor, expression builder or query interface areas – and easily generate reports that offer insight into link activity.
  • Establish data access controls. Advanced data security for ad hoc analysis provides role-level access restrictions, assuring that specific users conduct ad hoc analysis with only the specific data to which they have access rights -- an important consideration for distributed and multi-national marketing teams. 

For more information about ClickSquared’s Cross-Channel Marketing Hub please visit  http://clicksquared.com/product/overview


Global Warning System (GWS) Selects tyntec For International Safety Alerts

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Mobile interaction specialist tyntec announced today that it has been selected by Global Warning System (GWS), a mobile security alert company, to power its global alert system, Safeture. GWS will use tyntec’s high-quality SMS to provide real time alerts regarding health and safety threats. The SMS service is crucial for users that are outside regions of mobile internet coverage or have deactivated data roaming.

Safeture from GWS is a service which enables businesses to safeguard and inform travelling employees. It gives companies’ management a comprehensive global overview of their employees as well as providing real time alerts and warnings to operating overseas. For example, GWS sent out messages about the Japan tsunami 46 minutes before the wave hit the shores of Japan in March 2011.

The alert and warning application uses unique localization techniques to provide relevant information to an employee if a disaster or incident occurs in the area in which the employee is located. It also provides localization information regarding nearby hospitals graded by quality and capabilities for emergency situations. The application is available for Android and iOS phones. If the employee does not have a smartphone, or data coverage is down, an SMS based version of the service is available. 

Safeture provides localised alerts relevant to the location of an employee. These alerts are based on a traffic light system. Green alerts warn users of issues such as traffic disruptions, whilst red warnings are used to communicate information concerning more about serious incidents such as earthquakes, epidemics or armed conflict. The system uses a mobile application to provide employees with information, but also provides a back-up SMS-based version of the service.

tyntec’s SMS service gives GWS the ability to offer its clients a unique level of reliability in SMS messaging. With its proprietary technical infrastructure and direct relationships with mobile operators around the world, tyntec uses its high-quality SMS service to ensure that GWS’ safety alerts reach its intended recipients within 15 seconds of sending.

SMS offers GWS a failsafe way of alerting its clients. The GSM coverage on which SMS relies is globally ubiquitous, particularly in comparison to 3G mobile internet coverage.  Additionally, SMS can be sent and received even in areas where there is insufficient network coverage to make voice calls.

“SMS is the obvious choice for a warning system – it is fast and reliable,” said Global Warning System CEO Andreas Rodman. “Whereas people might not read their email or check their voicemail, they will almost always read an SMS as soon as it arrives.”

“With tyntec we have the additional reassurance that the messages are guaranteed to be delivered. In critical situations where an alert must get through, their SMS is the best way of making sure that our clients stay informed and safe.” Rodman added.

tyntec CTO Thorsten Trapp said: “Safeture from Global Warning System is a fantastic tool to help businesses keep their staff safe and informed, wherever they are. Integrating SMS into the service means that they have a fallback for situations where users either don’t have access to a smartphone or can’t get mobile internet coverage.  This means that Safeture’s alerts will always get through to their recipient, helping them stay one step ahead of any significant health and safety threats.”

OpenStorage Summit 2012 Goes Virtual

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London, UK – October 30, 2012 – Nexenta Systems, a world leader in Software-defined Storage solutions, today announced the final keynotes, sponsors and agenda for its first Virtual OpenStorage Summit taking place November 1, 2012 at www.openstoragesummit.org.  

Sponsored by HotLava Systems, Pogo Storage, SGI and Silicon Mechanics, and hosted by Nexenta Systems, this year’s digital summit will be available to a global audience as the only online educational event focusing on the transformation of the storage industry through innovative, open technology solutions. Keynoting the event is Zynga’s technical manager of Big Data, Ganesh Harinath, and Nexenta CEO Evan Powell. The full agenda is available at: http://www.openstoragesummit.org/agenda.html

The virtual OpenStorage Summit is appropriate for architects, systems engineers, developers, technology support administrators, CIOs, CTOs and IT managers who want to hear from industry leaders who represent the diversity and pioneering spirit of the thriving OpenStorage community. Speakers will cover topics such as virtualisation, cloud technologies, performance, Big Data, high availability, OpenStack, backup, and more.

Visit http://www.openstoragesummit.org or email info@openstoragesummit.org to register for the free, online event.

About Nexenta Systems
Nexenta Systems is the leading supplier of enterprise-class, Software-defined Storage solutions. Its flagship software-only platform, NexentaStor, delivers high-performance, ultra-scalable, cloud- and virtualisation-optimised storage solutions. Built upon ZFS technology, and running on industry-standard hardware, NexentaStor eliminates vendor lock-in and provides open, unified storage management at a fraction of the cost of legacy systems.

More information about Nexenta Systems, and free trials of the ZFS-based NexentaStor, can be found at www.nexenta.com. Partners selling NexentaStor-based hardware/software appliances can be found at www.nexenta.com/partners.

Media Contacts:
Emily Gallagher / Laura White
Touchdown PR
+44(0) 1252 717040
nexenta@touchdownpr.com

Poole MP, Robert Syms, Visits local access control systems manufacturer, TDSi

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TDSi, a global leader in access control systems for all sizes of businesses and organisations, has welcomed the MP for Poole, Robert Syms, in a visit to the company’s HQ in Innovation Close, to hear about the company’s 30th Anniversary celebrations and for a tour of its Headquarters.

During his visit, Mr Syms commented, “TDSi demonstrates that by combining technical skill with business excellence and the right products, UK businesses can truly compete on a world stage. Poole is very well situated for higher education training, with a wealth of highly skilled graduates and TDSi’s success shows that we can use this to grow the UK economy and provide excellent opportunities not only for the current workforce but also for the next generation, which will continue to offer excellence to both UK and overseas markets.”

Formed in 1982, from a previous company called International Time Recording (ITR) which was also based in Poole, TDSi was launched by a management buyout and expanded its portfolio of products to encompass a much broader range of access control systems, which is at the core of the company’s continued success. Now with a team of 32, TDSi finished the 2011/2012 financial year at the end of April on a highly positive tone, boasting double figure sales growth both in the UK and in international exports – with growth estimates for this financial year being even higher.

TDSi’s Managing Director, John Davies, added, “Whilst TDSi’s HQ is in Poole and we continue to manufacture our products here in the UK, a key ingredient to our past and future success is a healthy turnover in exports – which currently provide 50% of our sales. For the last 14 years we have co-ordinated our European operations through our French office in Noisy-le-Grand near Paris, and are continuing to expand our international reach. China and the Far East are now key markets for our products and  African and Middle Eastern markets are developing through a number of fruitful partnerships in these regions.” 

John Davies continued, “We have also invested internally to maintain the momentum, with new team members across all areas of the company, including sales support and business development, marketing and finance. These are exciting times for TDSi and we look forward to continuing our success for the next 30 years!”

For more information about TDSi and the products they offer please visit www.tdsi.co.uk or call 01202 723 535.

About TDSi (www.tdsi.co.uk)
Established in 1982 and with its global head office in Poole, UK and a regional office in Noisy-le-Grand, France, TDSi protects people, assets and information by providing high quality, cost effective and well supported integrated access control systems.  The company is a specialist in the design, manufacture and support of access control systems and their assimilation with other electronic security and building management solutions.  TDSi offers a comprehensive range of scalable, easy to use and install products, along with a carefully selected, highly skilled channel partner network that offers a full spectrum of value-add services.

With customers all around the world, millions of people a day rely on TDSi cards to gain secure, reliable access to installations of all sizes and business types.  ISO9001 accredited, TDSi’s access controls range from standalone products to networked and integrated systems for all sectors.  The company has customers across a wide range of areas including: Healthcare, Finance/Banking, Education, Transportation, Ports and Airports, Utilities, Industrial and Commercial/Retail. Clients include Bristol International Airport, University of the West of England, Guildhall School, Natwest Bank, Bentley Motors, Vodafone and Jaguar Landrover.

Terremark Positioned in Leaders Quadrant of Magic Quadrant for Cloud Infrastructure as a Service

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Miami – October 29, 2012 — Verizon Terremark today announced that it has been positioned by Gartner, Inc. in the leaders quadrant in the Magic Quadrant for Cloud Infrastructure as a Service, 2012 report(1). The Magic Quadrant depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.

According to Gartner’s report, “Leaders have distinguished themselves by offering an excellent service and having an ambitious future road map. They usually serve a broad range of use cases well, although they do not excel in all areas, and they are not necessarily the best providers for a specific need. They have a track record of successful delivery, along with many referenceable customers.”

For the report, Gartner defines cloud compute Infrastructure-as-a-Service (IaaS) as “a standardized, highly automated offering, where compute resources, complemented by storage and networking capabilities, are owned by a service provider and offered to the customer on demand. The resources are scalable and elastic in near-real-time, and metered by use. Self-service interfaces are exposed directly to the customer, including a Web-based UI and, optionally, an API. The resources may be single-tenant or multi-tenant, and hosted by the service provider or on-premises in the customer's data center.”

“The cloud computing IaaS market is continuing to evolve and mature with leading providers distinguishing themselves based on their level of customer service, a proven track record of effectively securing cloud infrastructures and delivering hybrid cloud solutions that match customer needs,” said Chris Drumgoole, Verizon Terremark’s senior vice president of global operations. “The robust network and cloud infrastructure platforms that we have integrated under Verizon allow us to provide unique solutions that meet the needs of enterprises and government agencies. We believe the result of Gartner’s evaluation highlights that our strategic investments in developing a robust portfolio of cloud computing infrastructure offerings are aligned with market demand for enterprise-class cloud solutions.” 

(1) “Magic Quadrant for Cloud Infrastructure as a Service” Lydia Leong, Douglas Toombs, Bob Gill, Gregor Petri, Tiny Haynes, October 18, 2012

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Verizon Terremark
Verizon Terremark is a leader in transforming and securing enterprise-class IT on a global scale.  A subsidiary of Verizon Communications Inc. (NYSE, Nasdaq:VZ), Verizon Terremark sets the standard for IT deployments with advanced infrastructure and managed service offerings that deliver the scale, security, and reliability necessary to meet the demanding requirements of enterprises and governments around the world. With a global network of data centers and a comprehensive portfolio of secure solutions, Verizon Terremark is helping enterprise and government executives realize the power and promise of the cloud today. For more information, visit www.terremark.com.

DataCore Presents 'What's New in the Storage Hypervisor for the Enterprise' at SNW Europe 2012

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Frankfurt, Germany – October 30, 2012 - Today at the SNW Europe, Datacenter Technologies & Virtualization World 2012 event, DataCore Software, the storage hypervisor leader and premier storage virtualization software provider, will showcase many of the powerful storage management capabilities of  SANsymphony™-V 9.0, "The Storage Hypervisor for the Cloud" including ‘Heat maps’ and tools to pinpoint storage bottlenecks and optimize storage pool management, high availability stretch-site mirroring, automatic Continuous Data Protection features for fast application recovery  and enterprise-wide flash SSD storage auto-tiering and adaptive caching capabilities that significantly boost the speed, throughput and availability of virtualized, I/O intensive business applications like SAP, Oracle, Microsoft SQL Server, Microsoft SharePoint and Microsoft Exchange. Stop by booth #2 under the motto "DataCore Software: Elevator to the Cloud" and find out why thousands of customers report significantly faster performance and better than 99.999% uptime after virtualizing their existing storage with SANsymphony-V.

“Thousands of customers throughout Europe have already realized the compelling performance and productivity advantage of DataCore SANsymphony-V,“ states Christian Hagen, Vice President and Managing Director EMEA. "The DataCore storage hypervisor greatly improves the economics and harnesses the full power of server caches, solid state disks (SSDs) and existing storage assets so that application owners no longer need to 'rip and replace' storage infrastructures and pay much higher costs to meet their performance and uptime objectives."

Run Faster Virtualized: By Eliminating the I/O Bottlenecks in Clouds and Virtualized Data Centers
"DataCore's impact on performance was dramatic in every metric we measured. Even more impressive is how SANsymphony-V simplifies management and how easily it can make data center storage more resilient. With a single mouse click disk capacity is served and all the normal error-prone steps to configure, tune and set best paths for high availability get done auto-magically," said Tony Palmer, senior engineer and analyst with Enterprise Strategy Group Lab.

In the ESG Lab Validation report, the benchmark tests confirmed that Microsoft SQL Server and Exchange workloads were able to improve their performance by nearly 5x as compared to running the same workloads on non-virtualized physical servers.

To further increase tier 1 business critical application responsiveness, companies often spend excessively on flash memory-based SSDs. SANsymphony-V's auto-tiering and adaptive caching feature optimize performance and  the use of these premium-priced flash resources alongside more modestly priced, higher capacity disk drives. SANsymphony-V constantly monitors I/O behavior and intelligently auto-selects between server memory caches, flash storage and traditional disk resources in real-time to ensure that the most suitable class or tier of storage device is assigned to each workload based on priorities and urgency..

Keynote Presentation, Hands-on-lab demos and ‘What’s new and important to know’ sessions
At SNW Europe DataCore will demonstrate functional versatility and performance scalability of its hypervisor under the motto "Elevator to the Cloud" at booth 2 with its distribution partner ADN and in the Hands-On-Lab. The conference program of the Platinum sponsor is complemented by a key note of Vice President and Managing Director EMEA Christian Hagen and further presentations and demos for the architecture of dynamic virtual storage infrastructures.

Program Agenda:
October 30th: 11:20 – 11:50: Keynote:

How new storage solutions enable organizations to reinvent themselves
Presented by Christian Hagen, Vice President EMEA & Managing Director, DataCore Software

October 30th: 14:40 - 15:00: Focus Session:
Speeding the Transition to a Responsive, Virtualized Storage Infrastructure
Presented by Alexander Best, Director Technical Business Development EMEA, DataCore Software

October 31st: 10:15 – 10:50: Vendor Updates:
SANsymphony™- V 9.0 – What's New in the Storage Hypervisor for the Enterprise
Presented by Alexander Best, Director Technical Business Development EMEA, DataCore Software

Hands-On-Labs: October 30 – 11:55 - 12:55 & 15:20 - 16:20 and  October 31 – 11:20 - 12:20:
How to configure your SAN with the one and only true Storage Hypervisor SANsymphony-V
Presented by Christian Marczinke, Director Strategic Systems Engineering & Chief Solutions Architect EMEA

Additional DataCore Programs and Features being showcased:
DataCore at the event will also spotlight:

  • New system builder partners and DataCore’s commitment to working with partners to build an ecosystem of appliance-focused, value-add versions of its storage hypervisor that meet their individual customer needs.
  • New Cloud Service Providers and hosters that are using SANsymphony-V under the DataCore Cloud Service Provider Program. 
  • A SANsymphony-V 9.0.1  update release this month to enable support for Windows Server 2012 applications hosts and a follow-up update release expected early next year to support running SANsymphony-V on Windows Server 2012.
  • How to empower VMware SRM and VAAI benefits across heterogeneous storage arrays and the announcement of an update release of the vSphere plug-in that supports storage reclamation and enables VMware administrators to control and schedule SANsymphony-V services, provisioning, taking snapshots and tasks directly from their VMware vCenter Server Management Platform.
  • New simpler to use and time saving recovery with Continuous Data Protection (CDP) to rapidly rollback in time and recover critical Tier 1 business workloads and VMs.
  • A sneak preview of partner-integrated ‘datacenter in a box’ unified SAN/NAS storage systems and a pre-packaged Virtual Desktop Server reference architecture that features the cost and performance advantages of running Microsoft Hyper-V and DataCore SANsymphony-V co-resident on the same platform.

More reasons to register and to visit DataCore Booth #2:
Free attendance offer: Register for free* with the special registration code from DataCore Software: S4M12
*IT professionals or channel partners. Registration covers entrance to all 3 events.

Test Drive the DataCore Storage Hypervisor; Free License Key of SANsymphony-V
Download a 30 Day Free Trial download of SANsymphony-V at: www.datacore.com/Software/Closer-Look/Demos.aspx

VMware and Microsoft Experts Sign-up for Free Storage Hypervisor NFR Software
Stop by the booth and ask a DataCore represenative how to obtain a free NFR (Not for Resale) licence key for DataCore SANsymphony-V storage hypervisor.  This is limiited to eligible VMware and Microsoft Certified Experts and trainers.

To arrange a meeting with DataCore representatives please contact Michael Baumann (+49-151-58728448; mbaumann@kprglobal.com).

About DataCore Software
DataCore Software develops storage virtualisation software for high availability, fast performance and maximum utilisation from storage in virtual and physical IT environments. DataCore SANsymphony™-V storage hypervisor is a comprehensive, hardware-independent solution that fundamentally changes the economics of provisioning, replicating and protecting storage in large enterprises and small to midsize businesses. For additional information, visit the DataCore website at http://www.datacore.com .

DataCore, the DataCore logo and SANsymphony are trademarks or registered trademarks of DataCore Software Corporation. Other DataCore product or service names or logos referenced herein are trademarks of DataCore Software Corporation. All other products, services and company names mentioned herein may be trademarks of their respective owners.

Media Contacts:
Sharon Munday
Account Director, KPR Global
smunday@kprglobal.com and publicrelations@datacore.com

or

Michael Baumann 
Director, KPR Global
mbaumann@kprglobal.comm
+49-821-343 00 16

Active Risk Expands Partner Program to Support Company Growth and Global Market Penetration

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Maidenhead, Berkshire, UK. October 30, 2012 - Active Risk announced today that it is expanding its Partner Program to address the increasing global interest in its award winning Active Risk Manager (ARM) solution for enterprise and project risk management, and to support expansion into key regional markets.

The Active Risk Partner Program is designed to provide local knowledge and support for Active Risk software, services, training, seminars, pre-sales, ARM implementations, and post-sales support. Currently Active Risk partners are supporting efforts in the Middle East, South America, Australia and within the US and Canada.

Loren Padelford, Executive Vice President and General Manager at Active Risk said, "Organizations all over the world have a growing need for easy to use risk management systems that enable them to take smarter risks. As global interest expands, it is imperative that Active Risk provides consistent, high quality, customized support to all of our customers. By working with best-in-class partners, we leverage their regional knowledge to help our customers drive real value from ARM and their enterprise and project risk management programs.”

Active Risk partners benefit by bringing the industry-leading capabilities of ARM to their customers and local markets, and being part of a globally increasing risk management movement.

Charles Longridge, Global Partner Manager for Active Risk said, "We strive to work with established regional leaders, particularly those with specific industry knowledge including engineering, construction, energy, mining and government experience. It is all about enhancing the value customers can drive from their risk management initiatives and creating opportunities, both for our partners and for Active Risk.”

To discuss partnership opportunities with Active Risk, please contact Charles Longridge, Global Partner Manager charles.longridge@activerisk.com.

About Active Risk
Active Risk is the first Enterprise Risk Management (ERM) software provider to drive business performance by enabling organizations to manage risk more effectively. With Active Risk, executives have a truly comprehensive view of their organization’s risk and opportunities, enabling them to make better-informed decisions and create a competitive advantage. 

Active Risk is the Enterprise Risk Management software provider of choice for the world’s leading companies in aerospace and defense, engineering and construction, energy and mining, government, and other industries. Customers include Al Habtoor Group, Bechtel, ENEC, NASA, RTA, Rio Tinto and Saudi Aramco among others.

Active Risk has offices in the UK, USA and Australia, servicing customers worldwide directly and through a growing network of partners. Active Risk is listed on the FTSE AIM Index (Stock Symbol: ARI). For further information and a detailed view of Active Risk's products and services visit www.activerisk.com  or call +44 (0)1628 582500 (EMEA/Asia Pacific), +1 703 673 9580 (Americas) or +61 2 9037 0150 (Australia).

Contact:
North America Contact:
Rachel Colello, Zer0 to 5ive
773-697-7481
rachel@0to5.com

Further Information



Account Director
Tel: 01491 639500
Email: andreina@pra-ltd.co.uk

Exinda Continues to Accelerate as Market Embraces Next-Generation Application Assurance Solutions

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Exinda, a global provider of WAN Optimization 2.0 and application performance assurance solutions, continues to show strong global momentum as it reports several strategic expansions and market results. The company’s strong growth was highlighted today with several key announcements, including record-breaking sales for the third quarter, rapid expansion of its engineering and support organisations, and several notable awards for leadership within key vertical industry segments.

“2012 has been a very strong year for Exinda as customers around the world are embracing the company’s WAN Optimization 2.0 solutions,” said Exinda CEO Michael Sharma. “As corporate IT priorities continue to evolve away from throughput maximisation and towards predictable user experience, Exinda is rising to the top. Our focus on application assurance and our ability to provide network administrators a unique level of control to view and shape traffic will continue to reap rewards as we move forward.”

Exinda continues to expand its EMEA operations, with 12 percent growth in personnel shown in the last quarter alone (from the previous quarter). One key appointment made in this period was that of Karl Barton, recruited to the position of Vice President Sales EMEA to spearhead Exinda’s continued expansion across the region. This has been coupled with a relocation to new EMEA headquarters in Farnborough, a move that enables Exinda to both increase personnel numbers and more importantly, is a sign of its increasing EMEA presence.

Additional 2012 corporate highlights include:

  • A record-breaking sales quarter - Building on the momentum of Exinda’s growing channel program, Q3 2012 sales were the highest in the company’s history, and represented a 58 percent increase over Q3 2011. As part of this growth trend, more than one-third of Exinda’s sales are competitive replacements, as more and more customers strive to gain true visibility and insight into their traffic, and set priorities and policies to assure a predictable user experience.
  • Developments in EMEA - Significant investment in personnel, channel development and technical resources throughout EMEA contributed to explosive revenue growth.
  • Leadership in key vertical industry segments - More than six million students at more than 700 universities and other learning facilities around the world rely on the Exinda Learning Network to deliver a predictable user experience for student, faculty and administration. In addition, eight out of the 10 leading international hotel brands run on the Exinda Hospitality Network.
  • Continued emphasis on customer satisfaction - With the launch of Exinda Certified Network Associate and Exinda Certified Network Professional training courses, customers have the highest level of support for their personnel.
  • Receipt of several prestigious industry and business awards and designations - Exinda has been named to the Red Herring 100 Americas list as well as to the Inc. 500| 5000 list of America’s fastest-growing private companies. Exinda also won recognition from Internet Telephony, Microscope ACEs, CRN and TechWorld for its products and customer implementations. 

“Earlier this year we predicted 2012 would be a watershed year for Exinda, and that has proven itself out,” Sharma said. “We’re well poised to continue this momentum into 2013, and continue to capitalise on opportunities as they present themselves.”


paythru appoints John Shackleton to its Board of Directors

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m-commerce payments platform provider, paythru (www.paythru.com), has today announced it has appointed John Shackleton to its Board of Directors. With a career spanning over 30 years in software and services management, Shackleton’s appointment will further enhance paythru’s ability to deliver innovative, universal and secure mobile payment solutions to merchants and consumers across the globe. 

Shackleton specialises in taking multimillion dollar companies and turning them into billion dollar companies. As CEO and President of OpenText he grew the company revenues from $60 million to $1.2 billion and increased the stock price from $6 to over $60. John also made a significant contribution during his tenure as Vice President of Professional Services for the Central U.S. and South America at Sybase Inc.

In addition to his roles at OpenText and Sybase Inc, John was Vice President of Professional Services at Oracle, President of the Platinum Solutions Division of Platinum Technologies from July 1996 to July 1998, Vice President of Worldwide Consulting at View Star Corporation and during the last 5 years served as director of BioWisdom Ltd.

“Mobile payments is a hot space,” Shackleton comments.  “But just being there isn’t a guarantee of success.  The winners will focus on providing the best customer experience and, in the case of mobile payments that means minimal disruption to the consumers’ behaviour.  paythru get that.  Most products that are currently available in the m-commerce market are, quite frankly, annoying from a user perspective. Often they tie people into one operator, limit the geography and enforce payment caps. paythru is ubiquitous and secure, allowing the customer to use it how they want to, and can be used for any payment value, which is key to moving m-commerce forward. This is why I have selected paythru as a company that I want to invest in and contribute as a Director.”

From his experience in Business Intelligence (B.I.) and Business Process Management (BPM), Shackleton sees mobile payments as a natural evolution.  “Currently you can find your nearest restaurant, look at the menu, contact them and even order using your mobile phone,” Shackleton continues. “It makes sense therefore that you should also be able to pay, and I don’t mean by tapping your phone in the restaurant, I mean by being truly mobile and not having to rely on the customer being present.”

“We feel privileged that John has singled paythru out as a company he would like to invest in and work with,” adds Keith Brown, Co-Founder and Managing Director for paythru.  ”We are now at the tipping point of mainstream m-commerce. There is potential for huge growth in this market, and as a Member of the Board, John will use his vast experience to help the management team maintain its focus on customer usability while managing the company’s rapid growth. John will also be able to leverage his experience in Central and Latin America to help us build our presence there.”

About paythru
paythru is an m-commerce payments platform provider, which gives merchants everything they need to start making money from mobile payments. Its solutions are designed to revolutionise mobile payments by helping clients use payments to create personalised m-commerce experiences that increase value and loyalty with technology that works across all mobile phones on any network with any bank. paythru simplifies mobile access to an entire spectrum of payments, so clients can implement payments as a strategic enabler of m-commerce, while customers can make payments anywhere, anytime. Above all, paythru’s mobile solutions fully comply with the top finance industry standard PCI DSS Level 1, so organisations can deploy m-commerce and reduce the risk of payment fraud.

Since being founded in 2007 by Keith Brown and Russell Sheffield, paythru has implemented mobile payments systems for a wide range of organisations including charities, retailers, debt collectors, food outlets, Local Government, parking and ticketing companies, sports clubs and financial service providers

UC4 Achieves SAP-Certified Integration With SAP® Applications For Its UC4 ONE Automation V9 Solution

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October 30th, 2012 UC4, the world’s largest independent provider of software for IT process automation, today announced its UC4 ONE Automation solution V9 has achieved SAP-certified integration with SAP® applications. It provides centralised documentation of jobs and processes, and provides a new level of visibility and management into workflows for managing jobs.

 The SAP Integration and Certification Center (SAP ICC) has certified that UC4 ONE Automation V9 integrates with SAP Solution Manager via the SAP Solution Manager-Scheduling Enabler (SM-SE 7.1SP5) integration scenario. It has also demonstrated capabilities of background processing and scheduling jobs by accessing the external scheduler. 

 Through this integration, IT professionals can manage job configuration using UC4 ONE Automation, enabling the business to improve services by better analysing jobs. Users can also schedule a job directly in a system connected to the external scheduler, without having to create job documentation in advance.

“Since 1996, UC4 Software has helped our customers improve the performance of advanced business solutions from vendors like SAP and increase their ROI,” said Randy Clark, chief marketing officer of UC4. “Now, with more than 500 of our customers also using SAP solutions, it's important for us to stay ahead of the curve on certifications, which is why we have moved quickly to certify the integration of our UC4 ONE Automation solution with SAP applications.”

Additional benefits of the certified integration include:

  • Smooth transition from end-user-jobs into a standardised and centralised job management process
  • Scheduling authorisation stays the same and periodic jobs are documented and follow a standard procedure

 Please visit our website for more information on UC4’s One Automation solutions for SAP applications.

 About UC4 Software
UC4 Software is the world’s largest independent IT process automation software company. UC4’s ONE Automation platform delivers IT process automation for organisations facing increasingly dynamic applications and infrastructures, and those migrating to next generation service models for cloud, DevOps, and big data. ONE Automation unifies workload, application release, application process, run-book, data transfer, and VM automation, with predictive analytics based on complex event processing technology (CEP). Unified process automation is proven to help IT Operations gain greater control and significantly improve both service delivery and cost savings. With 25 years of experience, UC4 automates tens of millions of operations a day for over 2,000 customers worldwide. Rethink IT Automation at http://www.uc4.com.

SAP, SAP NetWeaver, ABAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies. 

UC4 ONE Automation V9 Achieves SAP-Certified Integration With SAP NetWeaver®

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October 30th, 2012 – UC4, the world’s largest independent provider of software for IT process automation, today announced that UC4 ONE Automation V9, the automation engine that drives its UC4 ONE Automation platform, has successfully achieved SAP-certified integration with the SAP NetWeaver® technology platform.

The SAP® Integration and Certification Center (SAP ICC) has certified that UC4 ONE Automation V9 integrates with SAP NetWeaver Application Server (SAP NetWeaver AS) component of SAP NetWeaver via the following background processing-job scheduling integration scenarios: BC-XBP 7.0 and BC-XBP 6.10. The integrated management and control of the ABAP® programming language-based application server, part of SAP NetWeaver, along with other IT processes, helps customers benefit from enhanced throughput, increased productivity and reduced costs.

“Since UC4 signed its first customer also using SAP solutions in 1996, we have established a base of over 500 enterprise customers, and we foresee that base growing as we continue to support customers with automating the execution of their business-critical IT processes,” said Randy Clark, CMO of UC4 Software. “This latest certification demonstrates again how UC4’s technology complements SAP solutions, providing customers with immediately benefits from the new integration.”

With this certified integration with the latest version of the BC-XBP interface, users will benefit from enhanced management and control of their batch processes with UC4 ONE Automation. New functionality includes complex job interception based on profile definitions, access to ABAP-based application return codes, improved spool management, and advanced variant management. Users will also be able to review reports, detailing statistical data and step lists with UC4 ONE Automation V9. UC4 ONE Automation V9 is also SAP-certified via the SAP Solution Manager-Scheduling Enabler (SM-SE 7.1SP5) integration scenario.

Please visit our website for more information on UC4’s One Automation solutions for SAP applications.

About UC4 Software
UC4 Software is the world’s largest independent IT process automation software company. UC4’s ONE Automation platform delivers IT process automation for organisations facing increasingly dynamic applications and infrastructures, and those migrating to next generation service models for cloud, DevOps, and big data. ONE Automation unifies workload, application release, application process, run-book, data transfer, and VM automation, with predictive analytics based on complex event processing technology (CEP). Unified process automation is proven to help IT Operations gain greater control and significantly improve both service delivery and cost savings. With 25 years of experience, UC4 automates tens of millions of operations a day for over 2,000 customers worldwide. Rethink IT Automation at http://www.uc4.com.

SAP, SAP NetWeaver, ABAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies. 

Empirix xCentrix Transforms Service Assurance with Actionable Insight

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London, UK-- Empirix today announced an enhanced version of Empirix xCentrix for detecting issues in mobile, fixed line and VoIP networks as they emerge and automatically triggering advanced analytics to immediately scope and diagnose problems. Unlike existing service assurance solutions that flood operators with unintelligible alerts or massive volumes of KPI results, Empirix provides actionable notifications, complete with subscriber impact data and insight on root cause. Now, organizations can predict the impact of service issues and respond swiftly to protect high value customers.

“In today’s complex networks, operations staff are overwhelmed with receiving far too much information and not enough insight. For operators, the ability to quickly understand and address problems is a key asset that translates into immediate benefits to their bottom line”

“Operators are facing unprecedented complexity as they seek to understand the myriad of factors that impact subscriber experience,” said Akshay Sharma, research director, Gartner, Carrier Network Infrastructure. “While many solutions provide analysis around customer experience and network performance, they lack the ability to reduce the manual involvement required to investigate, clearly identify and prioritize issues. Even with powerful reporting and alerting tools available, key questions to trouble to resolution such as who is affected and why are still elusive.”

Empirix xCentrix addresses a key need for proactively guarding customer experience in resource-constrained environments. Key features include:

  • Subscriber-centric Issue Detection
    Empirix xCentrix continuously analyzes a wide range of factors to identify emerging problems and the multi-causal issues other solutions can miss. Once detected, Empirix immediately determines the number of subscribers affected.
  • Automated Root Cause Analysis
    Using advanced analytics and “learning algorithms,” Empirix quickly sifts through a mountain of device, app, customer, location and network data to find the commonalities at the root of these subscriber-impacting issues.
  • Deep Packet Inspection-Level Application Analysis
    As apps proliferate, it is extremely important to pinpoint those that are causing signaling conditions that lead to poor experience, for the app users, localities and subscribers overall. To dramatically simplify app identification for operators, Empirix has integrated signature analysis capabilities that fully characterize these types of issues.
  • Actionable “Alerts”
    Empirix does not simply flash a KPI value or turn a dashboard element from green to red. Rather, it eliminates the “noise” operators face by provide a straightforward message with intelligence on the current issue along with its root cause and size of the problem. Such a message would read:

    43% of iPad users using video conferencing services experienced degraded service on Diameter elements requesting QoS from the PCRF in the last hour (12/31/12, 1:58AM)

    -- or --

    15,000 subscribers using application “playnow.com” caused a 15% increase in signaling load on SGSN 123 in the last hour (12/31/12, 1:58AM). SGSN 123 will go into overload when 55,000 subscribers use application “playnow.com”.

    Examples of Empirix xCentrix’s intelligent notifications can be viewed at: http://www.empirix.com/img/Predict-Screen.jpg.

“In today’s complex networks, operations staff are overwhelmed with receiving far to much information and not enough insight. For operators, the ability to quickly understand and address problems is a key asset that translates into immediate benefits to their bottom line,” said Tim Moynihan, vice president of marketing for Empirix. “With Empirix xCentrix, we are introducing the first solution that dramatically simplifies and automates the prediction of network issues and enables these organizations to respond quickly. We look forward to providing them with the early insight they need to reduce support costs and improve customer satisfaction and loyalty.”

Empirix xCentrix is an easy-to-deploy, software-only solution. It is fully compatible with the Empirix E-XMS service assurance monitoring solution. In non-Empirix environments, it can extract data from existing network monitoring, OSS and other operational systems. In this way, Empirix xCentrix delivers immediate results and rapid return on investment (ROI).

The Empirix xCentrix solution is part of the Empirix Systems Architecture (ESA). ESA unifies the company’s industry-leading testing and monitoring technologies with predictive analytics and business intelligence capabilities and empowers customers to take a modular approach to their deployments. This flexible, integrated solution enables companies to easily add new capabilities, as well as leverage their existing infrastructure investments, to increase the availability of critical systems, delight customers and drive revenue growth.

More information on Empirix xCentrix is available online at: http://www.empirix.com/solutions/analytics/service-assurance.aspx.

About Empirix
Empirix is the recognized leader in end-to-end network performance visibility. We help service providers, mobile operators, contact centers and businesses master the complexities of transforming and managing networks to enhance customer experience and create profits. The company is uniquely able to provide a complete understanding of how customers experience voice, video and data applications in a single solution optimized for troubleshooting and in-depth service analysis. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. For further information, please visit www.empirix.com.

Empirix, Hammer and Hammer Test Engine are trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.

Contacts
MSL London for Empirix
Deepika Bharadwa 
+44 (0)20 7878 3142
empirix@schwartzmsl.com

First Advantage Litigation Consulting announces expansion of London document review centre

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London – Tuesday 30th October, 2012 – First Advantage Litigation Consulting, a Symphony Technology Group (STG) company and global leader in eDisclosure software and services, today announced the expansion of its London document review centre by taking an additional floor at 4 St. Paul’s Churchyard. Complementing First Advantage’s existing forensics, eDisclosure and data hosting capabilities, the new state-of-the-art facility can accommodate 75 reviewers and is ideally suited to support large scale, multilingual document review projects involving highly sensitive data.

“Controlling costs while maintaining accuracy, security and privacy are the key success factors for our clients,” said Andy Macdonald, CEO of First Advantage Litigation Consulting. “This new review centre, combined with our project management team and proprietary review and analytics technology, will enable us to meet these goals. It also represents an important milestone in the build-out of our international footprint, particularly in light of the forthcoming UK civil justice reforms.”

April 2013 will bring a number of significant reforms to the management of litigation in England and Wales. Lord Justice Jackson, who presided over the civil justice reforms, noted that clients required both transparency and predictability with regard to time scales and costs. The reforms, amongst other things, will extend the obligation to exchange information to a wider range of cases, and it will give judges more wide-ranging powers to order disclosure appropriate to the case by replacing the present form of disclosure with a range of possible court orders. The reforms will also provide for costs management in the form of budgets to be agreed or ordered by the court.

Director of European Managed Review, Mathieu van Ravenstein, adds, “This expansion, coupled with our existing locations in Frankfurt, Zurich and Brussels, enhances our ability to support our clients with investigations and other complex litigation that put a premium on international and data protection expertise. By bringing the breadth of our technology and service capabilities together with our experienced, multilingual Project Managers, we are well-positioned to solve our clients’ most complex eDisclosure challenges.”

For further information on support in Europe please visit http://fadvlit.com

Further Information



Managing Director
Tel: +44 (0)1522 883640
Email: enquires@webitpr.com

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