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Corps Security Finds Perfect Match with ProtectNet

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Corps Security, as the leading supplier of specialist security solutions, needed to engage with a company who understood the importance of maintaining optimum levels of security at all times. With a full and comprehensive understanding of the technical aspects of the security industry, niche broadband provider Beaming was the logical choice.

Corps Security have successfully worked for a number of years with Beaming, whose products and services assist Corps in the smooth introduction of new clients to their services, along with the design of appropriate connectivity when developing new products, helping Corps to provide an additional level of security and efficiency.

Beaming launched ProtectNet to address issues regularly experienced by the security sector, such as the problems which an unstable or unreliable connection may cause to CCTV cameras and Alarm Receiving Centres which require “always on” connectivity, or the security risks associated with off-site third parties accessing the network remotely.  

Managing Director of Beaming, Sonia Blizzard, explains: “Remote access for companies such as Corps Security is vital to the successful running of their services, however it is imperative that security is not jeopardised or data and confidential information exposed to external sources.  ProtectNet has been developed to tackle these issues by ensuring internet maintenance does not affect service delivery, as well as ensuring that only authorised staff can access the network. This eliminates risk so data integrity is never compromised, no matter where employees access the network from.”

Director, Bill MacGregor said: “The ProtectNet solution has allowed us to offer a level of security to clients which goes above and beyond the usual monitoring services, whether for intrusion detection, CCTV or access control. This enhances our reputation as an independent provider of security installers, and with Beaming as our connectivity partner, the safety of our customers and their property is assured”.

The ProtectNet system is available from Beaming along with other bespoke solutions for resilient connectivity and improved business performance and security.

About Beaming
Beaming specialises in designing and implementing reliable voice and data products to a range of business and provides on-going support for long-term success.

They developed ProtectNet for the security sector to provide clients with the connectivity needed to deliver their applications in a safe and reliable manner.

Beaming was founded by Sonia Blizzard who has an extensive professional background working in telecoms and IT.  She set up Beaming in 2004 from Hastings, East Sussex.

For more information or imagery please visit www.Beaming.biz or contact Becky Lewis at Pencil PR on becky@pencil-pr.co.uk / 023 9247 7342

About Corps Security
Established 155 years ago, Corps Security has an impressive reputation and is one of the most respected commercial suppliers of security services which operates from all major cities throughout the UK.  Corps offers its customers a wide range of specialist security services which cover every aspect of threat reduction and business protection.

The Corps Monitoring Centre (CMC) provides electronic security services from its National Security Inspectorate, BS5979 & BS8418 accredited control room which regarded as one of the leading RVRC and ARC’s in the UK. 

For more information please visit www.corpssecurity.co.uk  or contact Bill Macgregor 01418472025


RivieraWaves Licenses its Bluetooth Smart 4.1 Intellectual Property to Dialog Semiconductor.

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Sophia Antipolis, France, 28th April 2014 – RivieraWaves, leading provider of Bluetooth and Wi-Fi silicon and software intellectual property (IP), today announced that Dialog Semiconductor has licensed RivieraWaves Bluetooth Smart 4.1 baseband controller, software protocol stack and profiles for use in its Bluetooth Smart ICs.

Sean McGrath, Senior Vice-President & General Manager of the Connectivity, Automotive & Industrial Business Group at Dialog commented: "RivieraWaves' best in class IP and professional engineering support, helped us to provide the most power efficient Bluetooth Smart IC on the market. We are happy with our close collaboration and look forward to connecting billions of Bluetooth Smart devices to the Internet of Things as this exciting market evolves."

The RivieraWaves’ Bluetooth Smart IP portfolio is composed of baseband controller, protocol stack & profiles and silicon proven radio. This solution has been designed for low silicon area and minimal power requirements. The RivieraWaves’ Bluetooth Smart IP enables the development of sub-volt application SoC that consumes a few micro amps on average, and a fraction of micro amp in sleep mode. The flexible and robust protocol stack can be stored in ROM to reduce silicon area, while keeping the highest flexibility to address different applications through tailored parameters.

"We are proud of our collaboration with Dialog Semiconductor," said Ange Aznar, President and CEO of RivieraWaves. "Our Bluetooth Smart IP and software allowed Dialog to provide the most competitive Bluetooth Smart IC on the market today.”

About RivieraWaves:
RivieraWaves is leading licensor of Bluetooth and Wi-Fi silicon intellectual property (IP) cores and platforms for integration into System on Chips (SoC). The “one-stop shop” company’s IP portfolio includes proven hardware, software and analog/RF cores for fast time to market, complemented by design services for differentiation and SoC integration.
RivieraWaves is the ideal partner for semiconductor companies willing to deliver wireless connectivity ICs for the mobile, wearable, small cells, home entertainment, medical, sports & fitness, and other IoT applications.
For more information, please visit us at http://www.rivierawaves.com.

For further information please contact:
Franz Dugand
Director of Sales and Marketing, Co-Founder, Board Member
Tel: +33 4 83 76 06 14
Email : franz.dugand[at]rivierawaves[dot]com

Distributed on behalf of RivieraWaves by NeonDrum news distribution service (http://www.neondrum.com)

Lloyd Catering Equipment set to increase productivity by 25% with service management software

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Leading catering equipment supplier, Lloyd Catering Equipment (LCE), is anticipating a 25% increase in productivity by implementing a service management software solution from Advanced Field Service (Advanced). This solution – Service Director - will streamline service scheduling processes, generate in-depth management reports and will co-ordinate LCE’s team of UK engineers. The solution is planned to go-live in May 2014.

Established in 1956, LCE has been specialising in meeting the equipment needs of the food service industry for more than 50 years. The company supplies and services equipment on behalf of a broad range of clients including a major pub chain, hotels, restaurants, schools, colleges, care homes and hospitals. 

Glen Banks, Finance Director, Lloyd Catering Equipment, comments, “Equipment servicing is an important and rapidly growing part of the business. Having outgrown our incumbent management solution, we began looking for a more sophisticated alternative. We assessed various software solutions and chose Advanced’s Service Director because it helps optimise service delivery and will grow with us as the company continues to expand.”

Service Director will automatically log service requests emailed by LCE’s clients, recording key information such as equipment type, the nature of the problem, part details, the deadline for resolving the issue and client location. Head office staff will be able to allocate the job to the engineer nearest to a client via their mobile phones. Once a call-out has been completed, engineers can send information, such as the length of time spent on-site and what work was completed, back to the office where it is automatically logged and recorded in Service Director.

Banks says, “Advanced’s software will automate time-consuming manual processes related to managing call-outs and because we will have complete visibility of where our engineers are located and what they are doing, we can make far better use of their time. This is key to improving productivity.

“Our accounts team will have detailed information about every job at their fingertips and, as they will no longer have to collate this information manually, they will be able to produce sales invoices quickly and easily. From a management point of view, we will have access to detailed costing information which is essential for in-depth analysis and strategic decision making.”

Service Director is a comprehensive, field service management solution for companies that provide on-site field service activities. The solution is flexible, scalable and modular and can be customised to meet an organisation’s exact requirements. 

The solution is widely used by companies like LCE which have engineers in the field who work to tight schedules in order to meet client requirements. Service Director provides the very highest levels of operational and management control for all types of service organisation, enabling them to provide enhanced levels of customer service to their clients.

Advanced Field Service is a division of Advanced Computer Software Group plc, a leading supplier of software and IT services to the health, care and business services sectors.

Notes to Editors

About Advanced Field Service http://www.advancedfieldservice.com/default.aspx
Advanced Field Service is one of the UK’s leading providers of integrated service management solutions. With over 30 years’ experience, the company’s range of field service solutions, includes Siclops and Service Director, both of which are used by service organisations and growing businesses to manage their operations, service engineers and maintenance technicians. The company’s aim is to help customers improve their business performance, increase efficiencies and profitability and provide unrivalled service to their customers.

Advanced Field Service is a division of Advanced Computer Software Group plc, a leading supplier of software and IT services to the health, care and business services sectors.

For further information, please contact: 0844 815 5504

Contacts:
Angela Mycock and Nick Hardy
Advanced Computer Software Group
pr@advancedcomputersoftware.com 
+44(0)1625 856 513

Further Information



PR Officer
Tel: 01625 856 513
Email: kathryn.howard@advancedcomputersoftware.com

New Mimecast Service Disarms Spear Phishing Threat

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London, UK - April 28th, 2014 - Mimecast, a leading cloud email security provider, has announced Targeted Threat Protection a new service to protect enterprises from the growing risk they face from spear phishing. These are targeted attacks using embedded malicious URLs or links in email that appear to come from a ‘trusted' or known individual that then compromise an organisation's security when clicked. Mimecast Targeted Threat Protection scans all URLs in inbound email every time they are clicked by the end-user to ensure the linked site is clean and risk free. If the user attempts to visit an ‘at risk' site, they are warned or automatically barred from viewing it. This protection will be provided on all devices used for their enterprise email account including smartphones and tablets whether they are provided directly by the employer or not. Mimecast Targeted Threat Protection will be available in July.

This new service is easy to manage for IT and security teams, as it's controlled from a single Administration Console alongside other Mimecast services. They also get full logging and visibility of blocked links and sites to assist them with ongoing threat management, reporting and any end-user education designed to reduce future risky online behavior.

Orlando Scott-Cowley, Director of Technology Marketing, Mimecast commented: "Spear phishing is a new frontline in the battle to protect enterprise systems and data. Mimecast Targeted Threat Protection stops spear phishing in its tracks. The threats to an end-users' inbox are constantly changing and have moved far beyond the daily barrage of spam and virus content on their work desktop. We have to protect their work and personal desktop, laptop, tablet and smartphone as today each device is used for enterprise email. IT teams know their end-users are one of their weakest security links and can be specifically targeted to get access to critical systems and valuable corporate data."

He continued: "IT teams work hard to block the majority of external attacks at the email gateway but an innocent click on a link to an infected webpage can undermine all this work. Even those with traditional web scanning in place may not be safe if the link is accessed from a mobile or personal device. Our service protects end-users on all devices and every time they click a link in email because you never know if today's safe site is still safe tomorrow."

Security scanning or gateway services like Mimecast have made it hard for traditional spam or phishing attacks to target enterprises. As a result, determined attackers are increasingly using sophisticated and targeted spear phishing emails. These emails are often created following social engineering reconnaissance that helps to make them look legitimate. Once a link in the email is clicked, it can take users to malicious webpages that trick them into giving away sensitive credentials or even exposes their systems to malware.

Spear phishing attacks are designed to defeat even the most sophisticated security defenses. These attacks can pass through existing security gateways as the emails and embedded URLs are initially inactive and therefore clean when scanned. Phishing web content is activated later when the attacker knows all gateways have passed the email and link. Several major data breaches and hacking attacks have been initiated through the use of spear phishing or targeted email attacks of this kind.

How Mimecast Targeted Threat Protection works

  • Mimecast rewrites URLs for all inbound emails - when the end-user receives an external email containing a URL, Mimecast rewrites the link at the gateway so when it is clicked, they are directed to the Mimecast cloud where the original link is checked for risks before being opened. If the link is safe, they won't even notice the check has happened as the site will appear to open as normal.
  • Links are scanned every time they are clicked to ensure they are safe - a check is done every time a link is clicked on not just the first time. This is done for all links in every email whether the sender is ‘known' or not. Wholesale protection of this kind is more safe and effective than attempting to detect a single phishing email and recognises that links can start safe but be compromised at a later date.
  • Links are safe on any device used to access them - Targeted Threat Protection provides the same protection whether the end-user is accessing a link in their enterprise email from their work or personal mobile or desktop device.

Benefits of Mimecast Targeted Threat Protection

For end-users:

  • Peace of mind knowing all links clicked on in email are protected - every email is scanned and every link is protected. If they do click on something malicious they know their data and systems are protected.
  • No interruption to how they work - they will hardly notice the scanning if the link is safe. The site will open as normal in the browser.
  • Automatic blocking, and clear warnings and guidance if a malicious link is clicked- Mimecast will block any bad site and let them know, giving them options on what to do next based on their security profile set by the IT team.

For IT Teams:

  • Simple and comprehensive protection against spear phishing for all end-users without the need for additional infrastructure or staffing on-premise - this is a simple to activate service integrated into Mimecast's extensive cloud email security portfolio. No additional equipment or resources are needed on-premise to manage this service.
  • Central administration and visibility for all email security issues from a single Mimecast Administration Console covering all services including Targeted Threat Protection - administrators can also set different policies by end-user based on their security profile e.g. block outright any at risk site or offer a warning page to alert more informed users.

Conectys Named Best Medium Sized Call Centre In Romania

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Bucharest, Romania, 28th April, 2014 - Conectys, the recognised leader in multilingual and multicultural outsourcing services, has been named the Best Medium Sized Call Centre at the Romanian Contact Centre Awards.

The Romanian Contact Centre Awards, organised by Contact Centre Magazine, showcases the best organisations, individuals and initiatives from the Romanian customer care industry. Conectys was selected by an influential and respected panel of industry experts due to its commitment to excellence, to both its employees and to its 45 global clients. This is achieved through a relentless focus on Conectys' core strengths: people, processes and technology.

Conectys was recognised for its innovative employee procedures and ability to empower, and reward its multilingual and highly skilled team. The judges also acknowledged Conectys' investment in employee training and engagement, its collaborative scheduling and its employee evaluation programme as being instrumental to its own and to its customers' success.

Working to customer aligned service level agreements, enhancing customer experience through tight focus on NPS, CES and FCR analysis and encouraging open dialogue to positively challenge its clients enabled Conectys to deliver further value to its customers. These processes are enabled and tightly managed by its industry leading and, highly customisable technology. This includes the ability to deliver real-time reporting on key metrics, highly secured PCI compliant solutions and ISO 9001 certified quality systems.

"This is the first time that we have participated in the Romanian Contact Centre Awards so we are delighted to have won the top award in our category: Best Medium Sized Call Centre in Romania," said Arnold Cobbaert, CEO of Conectys. "This award is the result of our collective and relentless passion for our customers' success. But we are only able to consistently deliver the high-quality, energetic and innovative service that our customers need if we put the appropriate emphasis on developing and supporting our employees, processes and technologies. This award is recognition of this philosophy and we look forward to gaining similar recognition for our work in our other global facilities."

Earlier this year, Conectys was also awarded Best BPO of the Year at the 2014 Central and Eastern Europe Outsourcing and Shared Services Awards.

Virgin Media Business gives pupils a voice in education technology health check

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Children in 20,000 schools across the UK are being invited by Sir Richard Branson to share how technology is supporting their learning and helping to shape futures.

Generation Tech, the country’s first state-of-the-nation review of the vital role that technology plays in education, is being launched today by Virgin Media Business.

The company which powers a national programme for schools IT, is calling for submissions from pupils and teachers across the country to answer ‘the Big Digital Question’: how schools today are embracing the 21st century classroom and how it can continue to enhance learning tomorrow.

The final study aims to show the deep and long lasting impact technology is already having on the education of our young people, and what the future holds.

Generation Tech will also include the hunt for members for the UK’s first Digital Youth Council, through nominations made by schools. The Council will be a forum for young people to engage directly with leading influencers in education. The students chosen as members will lead The Big Debate in the autumn - the first meeting of the Council – where they will have an opportunity to highlight the issues of greatest importance to them. 

Sir Richard said: “As children, we didn’t have to tackle the digitalised world but we also didn’t have the opportunities that it brings to today’s younger generation. We need to embrace technology at every step and make it a force for good as we educate the next generation.”

Education Minister Elizabeth Truss said: “Technology is everywhere and it’s vital that children understand how to make it work for them. This is why we are introducing rigorous new curricula in maths and computing which will teach children skills like coding and programming along with the maths which underpins computer science. Students need to be confident in both to understand the basis of the modern world and be able to contribute to the future.

“I look forward to seeing the results of the Big Question - who better to ask about what works in the classroom than children themselves.”

Mario Di Mascio, executive sales director, Virgin Media Business, said: “Schools across the country are doing a brilliant job in adapting to the digitalisation of our world in classrooms and new teaching methods. Pupils and teachers know better than anyone what is working and where the use of digital technologies can be improved, so it’s time that someone stopped to listen and learn from them.

“In the UK, we have a bigger digital economy than any other developed nation and our children will be vital in helping us stay in pole position. We have a duty as a country to help schools achieve great things through technology to make sure we sustain this powerful advantage.”

Virgin Media Business is already a major player in the education space, counting amongst its client base a significant number of schools across the UK. Around 2,500 in London under a major partnership with London Grid for Learning, primary schools in Hampshire and educational institutions across Cambridge have had their learning environments transformed with the introduction of high tech classrooms powered by the company.

Generation Tech is one of a number of initiatives from Virgin Media Business geared towards staying up to date with the needs of the education sector and the challenges they face. Earlier this month, TRUSTnet was launched, a game-changing package of digital services and content, offered through London Grid for Learning Trust and powered by Virgin Media Business, which will simplify access to the latest technology for schools.

Big Digital Question submissions will be hosted at www.generationtechvmb.co.uk and registration to take part will open on 28th April. Nominations for the Digital Youth Council can also be made at this address and will close on 6th June. Submissions for the Digital Youth Council will be reviewed by a panel of experts from Virgin Media Business.

Nigel Baker appointed as Managing Director of outsourcer - Echo Managed Services

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Bristol, UK - 28th April 2014 – Echo Managed Services, one of the leading providers of outsourced contact management services, has appointed Nigel Baker as its new Managing Director. Nigel takes the helm at Echo as it accelerates its drive to deliver complex, multi-channel customer contact service programmes for organisations of all sizes.

Nigel joined Echo as Operations Director eight years ago where he had full strategic, financial and operational management responsibility for Echo's outsourced contracts. The company already handles customer interactions for leading organisations including the Royal Air Force, the Skills Funding Agency and the National Apprenticeships Service, the Financial Times, Guardian Media Group and South Staffordshire Water.

Commenting on his appointment, Nigel Baker said: “Echo is a growing and vibrant business with a very bright future. I look forward to continuing to work with my team as we focus on delivering further growth of both Echo’s contact management and technology offerings.”

Phil Newland, Echo’s outgoing Managing Director, added: “Nigel has been pivotal to much of the success that Echo has achieved, from the contract award win with Northern Ireland Water back in 2006 through to our acquisitions, the transformation of our debt collection performance and the setting up of Echo India to name but a few. With his proven track record and strong leadership skills Nigel is the natural choice to lead Echo into an even more successful future.”

As Managing Director, Nigel has full responsibility for board leadership, strategic direction, financial accountability and key client relationships and is also a member of South Staffordshire Plc's Executive Management Team.

Changing the World with Wireless Technology

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Cambridge, UK, 28th April 2014 – While mobile communications has already had a major impact on the way we communicate, conduct business and organise our lives, we have reached a point where wireless technology can help to address some of the major global economic, environmental and societal challenges. This is the view of Stuart Orr, managing director of Accenture’s Communications Industry practice in the UK and Ireland, who will be presenting his vision of ‘Changing the World with Wireless Technology’, at the 6th CW Future of Wireless International Conference on 30th June – 31 July.

Accenture’s Orr will outline some of the emerging wireless technologies that are driving this change and explore some of the challenges for industry and governments to enable these transformations.

“We’ve reached a point where wireless technology has the ability to truly transform people’s lives, from harnessing the power of education to optimising the health of current and future generations,” said Stuart Orr, managing director of Accenture’s Communications Industry practice in the UK and Ireland.

“However, if wireless technology is to realise its potential for major societal benefit, we must have the capabilities in place to capture these opportunities. This means continuing the drive for more efficient use of spectrum and increased wireless coverage, using analytics to extract insights that help us set new performance standards across industries, and advancing hardware capabilities to support wireless solutions.”

Stuart Orr will join other industry experts and academics along with humanitarian and international development specialists to address over 400 delegates at the Future of Wireless International Conference organised by Cambridge Wireless (CW) – the leading international community for companies involved in the research, development and application of wireless and mobile technologies – in partnership with the UKTI.

One of the other keynote presentations will be given by Shawn Covell, Vice-President, Government Affairs at Qualcomm Wireless Reach, who will be drawing on recent practical examples to show how wireless technology is already changing lives through economic empowerment, education and health. He will also be looking at some of the lessons learnt through the experiences of working with a variety of stakeholders across the mobile ecosystem.

Other speakers include Carolina Costa, managing director at Orange Innovation UK, who will set out the trends in global resources, demographics, economic and scientific developments that will shape the landscape over the next 20 to 30 years, along with , Sally Uren, CEP, Forum for the Future; Shawn Covell, VP Government Affairs for Qualcomm Wireless Reach; Prof. Simon Saunders, Director of Technology, Real Wireless; Steve Jones, Chair of Trustees at the Humanitarian Centre; Finbarr Moynihan, General Manager, Sales and Marketing at MediaTek; and Pete Hutton, EVP and President of Product Groups at ARM. Cherie Blair, CBE, QC, Founder of the Cherie Blair Foundation for Women will also address delegates at the Future of Wireless International Conference Dinner.

The 6th Annual CW Future of Wireless International Conference on 30 June and 1 July at The Møller Centre and Churchill College in Cambridge and is sponsored by: Accenture, MediaTek, Real Wireless, Qualcomm Wireless Reach, Intel, Rohde and Schwarz, TTP Group, Microlease and Agilent, Cambridge Consultants, S-Tech, IC Group, u-blox AG, Arkessa, Anite and InterDigital UK, Broadcom, Ranplan, Jaltek Group, Freescale, Microwave Marketing, RealVNC and Otaniemi.

For more information and full agenda, please visit http://www.cambridgewireless.co.uk/futureofwireless/default.aspx

About Cambridge Wireless: (CW)
CW is the leading international community for companies involved in the research, development and application of wireless & mobile, internet, semiconductor and software technologies. With 400 members from major network operators and device manufacturers to innovative start-ups and universities, CW stimulates debate and collaboration, harnesses and shares knowledge, and helps to build connections between academia and industry.

CW's 20 Special Interest Groups (SIGs) provide its members with a dynamic forum where they can network with their peers, track the latest technology trends and business developments and position their organisations in key market sectors. CW also organises the annual Future of Wireless International Conference and Discovering Start-ups competition along with other high-quality industry networking events and dinners. With headquarters at the heart of Cambridge, UK, CW partners with other international industry clusters and organisations to extend its reach and remain at the forefront of global developments and business opportunities. For more information, please visit www.cambridgewireless.co.uk

For further information please contact:
Lily Cheng
Cambridge Wireless
01223 967101
lily.cheng[at]cambridgewireless[dot]co.uk

Distributed on behalf of Cambridge Wireless by NeonDrum news distribution service (http://www.neondrum.com)

Further Information



Director
Tel: +44 7747 017654
Email: nicky@evokedset.com


Telogis Delivers Intelligent Appointment Scheduling to Tighten Supply and Service Chains

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Commercial Vehicle Show, NEC, Birmingham

29 April – 1 May, Stand No: 5J30

Consumers expect product and service deliveries to their homes to fit in with their schedules, and a company’s ability to make its supply and service chains more dynamic will mean the difference between thriving and being left behind. To meet this new standard, Telogis introduces Telogis Appointment as an extension of its comprehensive, cloud-based location intelligence software platform and the latest addition to the Telogis Route Planning Suite

Telogis Appointment improves customer service by allowing consumers to choose delivery windows that are most convenient for them while also being most cost effective for the deliverer. It helps shipping companies reduce turnaround times by matching delivery slots to customers’ open times to receive goods, and automates ETAs to the receiving parties via text or email – all in real time. 

“Businesses that embrace a customer-centric service model and implement mobile and location intelligence technologies aimed at expediting, improving and personalising the customer experience will ultimately grow market share and remain competitive,” said Newth Morris, Telogis co-founder and president, Telogis Route and Navigation. “By providing a higher level of service to their own customers, Telogis’ customers benefit from increased fuel savings, mobile worker productivity and profits.” 

Intelligent Appointment Scheduling that Maximises Profitability
When customers interact with online scheduling tools or speak with a customer service representative by phone, Telogis Appointment will provide a choice of available appointments based on pre-determined criteria such as delivery cost, available resources, proximity of existing vehicles and resource capabilities of technicians or delivery specialists. 

Telogis’ integrated work order management, routing and scheduling programs provide customer service representatives with optimised appointment times/windows that allow the customer to choose a time that works best for them. This dynamic back-office coordination takes into account factors such as vehicle location, onboard tools, skill sets, routing and schedule, and only presents appointment options that will be profitable. 

Telogis Appointment also delivers integration to/from existing Customer Resource Management (CRM) or other customer service portals and initiates a call to/from appropriate applications in order to present profitable appointment options. 

An Integrated Platform Approach
Telogis’ platform approach for any mobile enterprise gives customers a seamless, integrated SaaS solution on which to build a more productive, efficient and compliant fleet and manage all aspects of their mobile operations. The Telogis platform combines strategic and dynamic planning, advanced mobile apps that log delivery drivers’ Hours of Service (HOS) and other compliance requirements plus easy-to-build mobile forms, commercial navigation and telematics. 

Now in version 6.0, the Telogis Route Planning Suite supports static, fixed-route and territory planning as well as dynamic routing, routing support specifically for vehicles carrying hazardous materials and commercial trucks. This enables Telogis customers to be more responsive and provide a higher level of service for their own customers. The Telogis Route Planning Suite ensures that plans are built so that key customers are visited regularly and operations teams can more effectively manage last-minute jobs, resulting in increased efficiency, revenue and overall customer satisfaction. 

For more information about Telogis Appointment and the Telogis Route Planning Suite, please visit www.telogis.com/route.

Notes to Editors

About Telogis
Telogis Inc., the platform for location intelligence, is dedicated to enhancing the value of its customers’ businesses through intelligent integration of location technology, information and services. 

Telogis was established in 2001 and is headquartered in Aliso Viejo, Calif., with offices in Europe and Latin America as well as development centers in Austin, Texas, Toronto, Canada and Christchurch, New Zealand. Telogis’ products and services are used and distributed in more than 60 countries worldwide. 

Telogis has been established in the UK since 2008, and already has several customers using its Telogis GeoBase geospatial platform. 

For more information please visit www.telogis.co.uk

Editors Contacts
Sergio Barata
General Manager, EMEA
Telogis
Tel: +44 (0) 20 3005 8805
Email: sergio.barata@telogis.com

Andreina West
PR Artistry
Tel: +44 (0) 1491 639 500
email: Andreina@pra-ltd.co.uk

KEMP Enhances Server Workload and Application Security

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28 April, 2014 – KEMP Technologies, has announced that all of its Application Delivery Controllers (ADCs) and load balancers now feature enhanced edge security gateway functionality to protect published workloads and improve user application performance. By combining advanced Layer 7 load balancing and content switching for application optimisation along with critical security features, KEMP provides an effective and affordable alternative to fill the gap left by Microsoft’s decision to ‘end-of-life’ its Forefront Threat Management Gateway (TMG).

In addition to features such as Single-Sign-On, pre-authentication and SMTP domain filtering, new enhancements across the board for KEMP LoadMaster’s Edge Security Pack (ESP) include:

Dual-factor authentication w/RSA SecurID
Integration with RSA SecurID allows ESP-protected workloads to comply with organisational requirements of dual-factor authentication for Internet-facing services and provides enhanced security for published applications.

Official support for application workloads
In addition to support for Microsoft Exchange, the same level of application-specific optimisation has now been extended to include Microsoft SharePoint, Active Directory Federation Services (ADFS) and Generic IIS (Internet Information Services) based applications and websites.

Soft Lockout
User access to ESP-protected application services can be blocked after a defined number of failed login attempts. The list of blocked users can be manually edited by a LoadMaster system administrator or configured to unblock user lockout after a set interval.

RADIUS Authentication Support
When enabled, a RADIUS authentication provider must verify user credentials and other attributes based on configured policies prior to allowing access to ESP-protected application services.

Group Membership Validation
Access to ESP-protected virtual services can be restricted to users based on security group membership, providing additional access control around identity verification.

In addition to intelligent L4-7 application-focused load balancing, KEMP LoadMasters offer core security features such as IPS, SSL bridging for secured traffic flows, customisable ciphers for SSL negotiation and TCP connection termination, providing a way for customers to securely publish applications.

KEMP LoadMasters also incorporate many features to support the impending transition from IPv4 to IPv6, such as mixed-mode interface addressing along with IPv6 ACL (Access Control Lists) support and the ability to simultaneously address and manage virtual services and target servers across IPv4 and IPv6 address spaces. In independent testing, the KEMP LoadMaster was found to perform on par and in some cases, better, in IPv6 infrastructures as compared to IPv4 environments.

“As more devices are connected in the Internet of Things economy, there will be an exponential impact on the number of applications deployed, resulting in the need for more assigned IP addresses and security mechanisms. All this points to the load balancer continuing to play a primary role in servicing modern application infrastructures,” said Atchison Frazer, CMO, KEMP Technologies. “Regardless of whether IPv4 or IPv6 is in use, critical lines of business enterprise applications, e-commerce storefronts, machine-to-machine traffic flows and hosted SaaS offerings must be highly available, secure and scalable.”

KEMP Technologies is on stand K94 at the Infosecurity Europe event, from April 29th through May 1st at Earl’s Court, London.

Ultra Electronics AEP and Thuraya to provide secure, high availability satellite communications...

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Ultra Electronics AEP today announced that it has signed a global agreement with Thuraya Telecommunications Company, a leading Mobile Satellite Services (MSS) operator. The agreement enables Thuraya to offer a complete end-to-end solution comprising the Communicate and Encrypt range of solutions geared towards end users in the government sector.

Incorporated within Communicate, the Ultra Electronics AEP solution enhances mobile satellite communications. It provides agnostic, seamless switching between the Thuraya's satellite and terrestrial network connections and comprises built-in encryption to the highest standards. In addition to supporting government users, the solution may also be attractive to Thuraya's customers in the energy, media, maritime and humanitarian NGOs sectors.

Randy Roberts, Vice President of Innovation at Thuraya said: "Users in the government sector demand solutions that are secure and highly reliable at all times. Our partnership with Ultra Electronics AEP enables us to offer extremely secure communications over our robust satellite network. It also allows users to switch seamlessly between Thuraya's satellite network and available terrestrial connections for clear communications and uninterrupted coverage no matter where they are deployed."

James Tolfree, Global Sales Director at Ultra Electronics AEP, comments: "This agreement is an important step forward and provides AEP with enormous reach via Thuraya's mobile satellite presence across two-thirds of the globe. This is a strong endorsement of our product range, one of the few on the market to be accredited to protect the information assets of the UK and other government's data."

Further Information



Service Delivery Executive
Tel: +44 (0)1522 883640
Email: enquires@realwire.com

Big Six energy supplier to enhance customer satisfaction with eLearning from CM Group

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CM Group, a global leader in the field of innovative learning solutions comprising interactive eLearning and mobile learning, today announced that one of the UK’s Big Six energy suppliers has selected it to design and deliver a very different form of eLearning to reinforce and develop employees’ customer service standards.

Improving its customer experience has been a long-term commitment for the leading energy supplier which has already won industry recognition and several prestigious awards for overall customer satisfaction. Now they have chosen CM Group to design and deliver a new eLearning programme to further enhance the energy supplier’s acknowledged lead in customer satisfaction. The new programme will use innovative gamification principles and character based exploration to deliver a new and engaging learning experience to staff.

“We chose CM Group as our new partner to develop our eLearning portfolio due to their imaginative and dynamic approach. During the evaluation process, CM Group were the only provider that could demonstrate a true understanding of our vision and learning objectives, and how they would combine their years of experience in designing and creating eLearning to deliver a very modern and refreshingly different eLearning programme” commented the Project Team at the energy supplier.

CM Group will use its own rapid, collaborative eLearning authoring tool, Luminosity Studio, to produce the high quality and engaging eLearning programme. HTML5 based eLearning elements will be combined with gamification principles to add an aspect of competition and exploration, whilst increasing user engagement and improving the learning experience. The overall programme will be delivered in English initially with the option to localize into multiple languages at a later date. The use of HTML5 enables the programme to be accessed by users utilising the widest range of devices, including mobiles.

David Ashby, Learning Solutions Consultant at CM Group said, “This is an exciting and very different way to deliver learning objectives and we are delighted to be working with another leading international organisation to deliver this state-of-the-art eLearning solution.”

About CM Group
CM Group specialises in the design and creation of advanced learning solutions for large international organisations. Using Luminosity Studio, our advanced collaborative, rapid authoring software, we are the largest creator of bespoke HTML5 based eLearning courses in the UK. Our proven, end-to-end mobile learning solutions include responsive HTML5 content for tablet and smartphone consumption, cloud based hosting and delivery via our Luminosity Motion mobile learning platform, and the Luminosity Mentor range of BYOD Apps for offline consumption and tracking.

Our clients include Microsoft, RBS, QNB, Virgin Trains, NHS, Three, MOD, BAE and many more leading organisations.

For further information on CM Group, visit www.cm-group.co.uk, email: info@cm-group.co.uk, or call +44 (0)1454 269222.

Demand for mobile video-conferencing soars as IT rediscovers power of face-to-face contact

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CIOs are waking up to the business value of traditional face-to-face communications achieved through the very latest digital channels[1] as studies show response rates, sales and customer loyalty rise and remote workers feel more connected and productive when they can have a visual conversation.

Research reveals that three quarters of organisations want to address this by introducing a mobile video-conferencing solution and 61 per cent want to integrate video-conferencing with a unified communication platform (that also includes things such as social media, instant messaging, email and other tools) - taking advantage of the way Millennial employees want to communicate and collaborate. 

Yet six in ten will struggle to reap the benefits as they can't get to grips with the number and kind of options available, according to the global study by Wainhouse Research. 

The urgent need to address this concern has led to the creation of an event that will provide firms with practical guidance on how to introduce and make the most of video-conferencing.  Hosted by global market research company Wainhouse Research in partnership with unified communications specialist Imago Group, the 2014Business Breakthrough Event will bring together vendors, resellers and industry analysts to guide end-users through the video-conferencing and UC minefield and find the solution that's right for them.

"The world of business is changing. Organisations of all sizes, sectors and locations find themselves having to deal with an increasingly flexible, mobile and geographically dispersed workforce that needs and wants to collaborate and belong," comments Wayne Mason, event director and head of group products and marketing at Imago Group. "Video-conferencing - on-site, on-desktop and on-the-move, particularly as part of a unified communications suite, represents an ideal solution for many firms, but as the research shows many of them simply don't know where to start.  There seem to be so many solutions on offer. The Business Breakthrough Event will bring a wealth of experts together in one place, providing channel partners and end-users with a unique chance to build their knowledge and understanding and, most importantly, speak to those who have done it all before."

The Business Breakthrough Event will take place on Thursday 29 May at The Brewery, London, with a sister event taking place in Paris on 3 June. End-users including Thomson Reuters and Neopost present their views on how best to implement and reap the benefits of video conferencing and collaboration within the organisation. The strong conference line-up also includes Owen Ellis, chair of the AV user group, while vendors including Polycom, Vidyo and Smart Technologies will be on hand to provide clear and practical advice.

The 2014 Business Breakthrough Event will feature hands-on exposure to the latest solutions in the areas of video-conferencing and unified communications, with an exhibition hall giving attendees the opportunity to meet and speak directly with some of the world's leading technology suppliers and industry experts.

For more information about the event or to register to attend, please visit www.businessbreakthroughevent.com.

Further Information



Service Delivery Executive
Tel: +44 (0)1522 883640
Email: enquires@realwire.com

SITS - The Service Desk & IT Support Show 2014 opens in London tomorrow

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With visitor pre-registration figures already 10% ahead on 2013, SITS – The Service Desk & IT Support Show looks set to enjoy a record turnout for its 20th anniversary edition.  Opening tomorrow, on Tuesday 29 April, at London’s Earls Court, the two day event is set to welcome thousands of IT professionals from across the UK’s IT service management and support community.

In a world where even the most minor of IT faults can lead to serious disruptions and revenue losses, quality IT support professionals and service providers are an increasingly vital component of any competitive business.  And SITS14 is their annual go to event to keep up-to-date with the latest tools, technology and trends.

Visitors to this year’s SITS will benefit from seeing the latest innovations from some of this industry’s leading specialist vendors, integrators, consultancies and service providers.  Among the show’s 100 exhibiting companies are Hewlett-Packard, Atlassian, USU AG, Hornbill, LogMeIn, Citrix, Gartner, Service Desk Institute, ManageEngine, TOPdesk, ITSMF UK, Cherwell Software, and Axios Systems.

Recent additions to the exhibitor list include Tata Consultancy Services, Canotec/Kyocera Document Solutions, and DeskCenter Solutions UK.  Whilst AXELOS, which now owns the intellectual property of the whole Best Management Practice portfolio, has been announced as the new sponsor of the show’s registration area and twitter screens (search #SITS14 or follow @SDITS for event updates).

Tomorrow also sees the unveiling of the results of the show’s first ever ITSM Contributor of the Year Award.  Launched to reward the significant contributions made by the UK’s ITSM professionals, details of the winner and finalists have been published in a limited edition ServiceDesk360 printed magazine.  Available only to show visitors, the copies of the magazine can be collected from the Servicedesk360 Lounge on stand 816.

To view this year’s SITS – The Service Desk & IT Support Show exhibitor list, please visit http://onlineexhibitormanual.com/SDITS14/exhi/exhibitorList.aspx.

“SITS is a busy and brilliant event for the industry – clearly the most focused and clearly defined of all the IT support exhibitions and a treasure trove for all concerned – networkers, vendors, buyers, practitioners, analysts and consultants,” says independent management consultant, and popular SITS speaker, Barclay Rae.

Free education programme
Whilst new products and software applications remain a practical draw for many visitors to the show, the comprehensive free education programme – combining six Keynotes (featuring Gartner), over 40 seminars (in three dedicated theatres), in-depth roundtable discussions, and essential breakfast briefings – provides a broad spectrum of perspectives on the key issues and challenges affecting today’s ITSM and IT support community.

Exclusive case studies from Hewlett-Packard, Network Rail, Virgin Media, and World Food Programme, plus a new white paper from the SDI and Cherwell Software are just a few of the highlights.

The full programme, including session details and timings, is available to view online at www.servicedeskshow.com/education.

Free seminar tickets will be available on the day from the show’s Seminar Registration Desk.  All Keynotes and seminars are available to pre-book (for £6 per session) before 4.00pm today (Monday 28 April).

Places at the Hot Topic Roundtables are free and are available on a first come, first served basis on the day. Hot Topics for 2014 include Hiring and motivating great IT talent; BYOD; Emerging methods: Agile, Devops; Effective IT governance; Making OLAs easier and achievable; and Lean ITSM – Better, quicker, cheaper.

With 4,362 attendees last year, SITS may need little introduction within the industry it serves.  However for those that have yet to enjoy the SITS experience for themselves – 2014 may be the perfect year to give it try.

“It doesn’t matter how long you’ve been in the industry – you’ll never know everything.  The show is a great forum to pick up hints and tips on how to continue improving the services our customers expect,” says Nina Pink, IT service manager at Dairy Crest.

SITS – The Service Desk & IT Support Show at Brompton Hall, Earls Court, London, is open from 9.30am to 5pm on Tuesday 29 April and Wednesday 30 April (Breakfast Briefings begin at 8.30am on both days).

For further information, and to register free in advance, please visit www.servicedeskshow.com and quote priority code PR14 (www.eventdata.co.uk/Visitor/SITS.aspx?TrackingCode=PR14).

Registering in advance is highly recommended and will also give you free access to Infosecurity Europe 2014, Europe’s No.1 information security event, co-located at Earls Court.

Please note, free advance registration closes at midnight on Monday 28 April (after which a £20 door charge may apply).

To download the new SITS14 web app, please visit www.eventmobi.com/sits14.

Media enquiries & press pass requests to:
Emma-Louise Jones, PR Manager
t: +44 (0)1273 645134
e: ejones@divcom.co.uk
Twitter: www.twitter.com/DiversifiedUK
Website: www.divcom.co.uk

Exhibitor enquiries to:
Laura Venables, Group Event Manager
t: +44 (0)1273 645138
e: lvenables@divcom.co.uk
Twitter: www.twitter.com/SDITS

Website: www.servicedeskshow.com

Notes:
The 19th edition of SITS – The Service Desk & IT Support Show took place at London’s Earls Court in April 2013, it attracted 4,362 visitors from 40 different countries.  91% of surveyed visitors rated their show experience as excellent/good.

SITS – The Service Desk & IT Support Show was shortlisted for Best UK Trade Show Exhibition (under 2,000m2) at the Association of Event Organisers (AEO) Excellence Awards in 2012.

Diversified Communications UK Ltd (Diversified UK) is a fast growing trade event organiser and publisher based in Brighton and Nailsworth (Glos).  Diversified UK’s portfolio includes SITS – The Service Desk & IT Support Show; office*; Casual Dining (new for 2014); lunch!; Natural & Organic Products Europe; Nordic Organic Food Fair and Natural Products Scandinavia in Malmö, Sweden; Geo Business (new for 2014); Ocean Business (including Offshore Survey Conference & Ocean Careers); MARELEC Marine Electromagnetics conference in Hamburg, Germany; camexpo; Natural Products magazine; and the Natural Beauty Yearbook.

Diversified UK is part of Diversified Communications, a leading international media company with a successful portfolio of sector leading exhibition, conferences, publications and websites.

Advanced Legal launches practice management solution in Northern Ireland

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Advanced Legal (Advanced) has launched its ALB practice management solution into the Northern Irish market. More than 50 law firms from Northern Ireland attended the launch event to learn more about the ALB software.

ALB offers core financial and practice management functionality and cutting edge workflow solutions which enable standardisation and automation of time consuming processes, assisting firms to increase efficiency and speed up case progression. The workflow toolkit allows staff to create and amend processes quickly and easily without the need for development knowledge.

Advanced has also launch two ‘out-of-the-box’ case applications, Client & Matter Inception, and Conveyancing, which have been customised to reduce the amount of data-entry duplication. The apps will also simplify the overall process for firms managing routine and complex case loads.

Doug Hargrove, Managing Director of Advanced Legal, comments, “Advanced Legal is very pleased with the market reaction to the new ALB case apps and the workflow toolkit.  Clients find ALB easy to use and can quickly build automated processes. We are already fielding many requests from firms interested in seeing how they can take advantage of the new apps.”

Jimmy Scullion, Ireland General Manager of Advanced Legal, says: “The legal market is ready for leading edge software that enables smarter working and we are seeing an increasing number of law firms investing in practice management software, such as ALB. These firms are realising that technology investment is not an option, but a competitive necessity.”

Advanced Legal has already signed up its first ALB customer in Northern Ireland and is actively engaged with a number of firms looking to achieve efficiency gains by replacing its multiple aging systems with a single, fully integrated solution.

About Advanced Legal www.advancedcomputersoftware.com/legal
Advanced Legal has over 30 years’ experience providing software to more than 5,000 law firms, barristers’ chambers and coroners’ offices in the UK and Ireland.

Advanced Legal helps customers improve their overall partnership and chambers performance, specifically cash-flow and profitability. Its innovative and easy to use solutions help improve efficiency, increase income and make better use of data to enhance client service.

More than 50,000 legal services staff use Advanced Legal’s solutions every day, including: integrated practice and case management (including workflow); electronic forms; customer relationship management (CRM); business intelligence, skills and resource management; document imaging; HR & payroll and mobile solutions.

Advanced Legal forms part of Advanced Business Solutions, an Advanced Computer Software Group plc company.

For further information, interviews and photography contact
Angela Mycock
Advanced Computer Software Group
Angela.mycock@advancedcomputersoftware.com
01625 856 513

Further Information



PR Officer
Tel: 01625 856 513
Email: kathryn.howard@advancedcomputersoftware.com


TDSi to Share Security Experience and Expert Advice with Presentations at IFSEC International 2014

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Integrated security manufacturer TDSi, announces it will be taking part in three key presentations at IFSEC 2014, which is being held at its new venue at the ExCel London from 17th to 19th June 2014. The company will also be showcasing its latest integrated products and services and talking to visitors about how these can be incorporated into real-life projects, on Stand F1100, throughout the event.

TDSi’s presentations will kick off with Managing Director John Davies co-hosting ‘Functionality, reliability, performance: security solutions for smarter buildings’ with fellow Harmony Alliance members in the SMART Buildings Theatre at 1pm on Tuesday 17th June. John will be sharing the stage with the Managing Director of Texecom Jim Ludwig, the Managing Director of Elmdene International Ian Moore, and the Managing Director of GJD Mark Tibbenham. The presentation will examine how security is a priority for modern businesses, how security technology must offer excellent levels of ROI as well as being efficient and reliable and the presentation will also focus on how individual project needs, such as buildings’ layout and the day-to-day operational needs, must be key installation and maintenance considerations.   

On Thursday 19th June, TDSi’s Engineering and Operations Director, Mike Sussman, will be presenting ‘Security and Access Control: key trends for 2014-2015’, also in the SMART Buildings Theatre, from 11am – 11:30am. Mike’s presentation will look at the substantial rise in integrated security systems and will examine how this trend is likely to evolve. The presentation will also examine how upcoming trends and technology will put the security industry in a strong position to maintain growth.

John Davies will also be a key speaker for ‘UK Security on the World Stage: advice for exporters’ which is being presented on the IFSEC Global.com Centre Stage on at 1pm on Thursday 19th June. Along with fellow speakers, including the Chairman of the BSIA Export Council Greg Stuttle of GJD, John will be discussing how exports can be a valuable way to maintain and enhance profitability. By incorporating recent BSIA research on the subject, the presentation will offer best practice advice, will look at potential pitfalls, the importance of considering an export strategy and how the outlook is shaping up for 2014 and beyond.

Reflecting on TDSi’s appearance at IFSEC International 2014 and the speaking presentations, John Davies commented, “This is one of the key events for the security industry and we are proud to be taking part in three presentations this year as well as exhibiting at this exciting new venue. In presenting with my Harmony Alliance counterparts, we will be able to show how a truly integrated security and buildings services systems can offer benefits that far outweigh the sum of their parts. My colleague Mike Sussman will be imparting his considerable industry knowledge and expertise by looking at the key security trends and their benefits, whilst I will also be looking at the importance of exports – drawing from direct experience through TDSi and also with my fellow BSIA members.”   

For more details on TDSi’s range of products and service, please visit: www.tdsi.co.uk

About TDSi (www.tdsi.co.uk)
Established in 1982, with its global head office in Poole, UK and regional offices in Cannock, UK and Noisy-le-Grand, France, TDSi has been at the forefront of the access control and integrated security management market for over 30 years. TDSi’s diverse and comprehensive product range encompasses Access Control Systems, Biometric Readers (fingerprint and facial), Security Management software, IP CCTV cameras and storage media and Video Management Software.  The portfolio can be easily integrated into other security and BMS applications and can be deployed at businesses and organisations of all sizes and types.

With customers all around the world, millions of people every day rely on TDSi cards to gain secure, reliable access to installations.  ISO9001 accredited, TDSi’s access controls range from standalone products to networked and integrated systems for all sectors.  The company has customers across a wide range of areas including: Healthcare, Finance/Banking, Education, Transportation, Ports and Airports, Utilities, Industrial and Commercial/Retail. Clients include Bristol International Airport, University of the West of England, Guildhall School, Natwest Bank, Bentley Motors, Vodafone, Université de Caen,CHU de TOURS,Ecole Centrale de Nantes and Arcelor Mital.

Big data, analytics: Ticket to strategic relevance for CIOs

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London, UK - 28 April 2014 – Big data is a big opportunity for CIOs. An IDC white paper, The CIO’s Chance of a Lifetime: Using Big Data and Analytics as the Ticket to Strategic Relevance, reveals that today’s data-intensive world provides CIOs the opportunity to support business objectives in a strategic, outcome-oriented way. Sponsored by SAS, the study surveyed 578 IT, line of business and analytics managers and executives.

Although big data and analytics are fundamentally transforming business, many respondents struggle to calculate – or even articulate – their value. While 95 per cent saw benefits from analytics, only 31 per cent could actually measure that value.

A disconnect exists between IT and lines of business (LOBs). IT is frequently seen as a roadblock rather than an enabler to analytics, leading LOBs to develop workarounds and “shadow IT” approaches. Specifically:

  • LOBs see faster time to ROI from analytics than IT.
  • LOBs are actively working with chief analytics officers, while IT is less connected.
  • IT is less involved in setting analytics strategy than it believes.
  • LOBs are less satisfied with their collaboration with IT than the reverse.

Alys Woodward, Research Director at IDC, said: “Analytics gives the CIO the power to make IT a true enabler to business: by providing the framework to access and analyse data that will truly underpin a range of business decisions, from operational decisions to strategic decisions, the CIO has the power to provide unprecedented value to the business.  A CIO that truly drives success in analytics - and is recognised as doing this by the business - will never be seen as just a cost center.

“IDC research consistently demonstrates a correlation between good use of analytics and strong organisational performance. While the path from information to insight is often strewn with wrong turnings or, hopefully small, failures, improving decision-making can only benefit the organisation. Analytics is challenging, but worth the effort.” 

“Individual departments are gathering data and using departmental analysts to cobble together some semblance of an analytics strategy,” said Tony Hamilton, global marketing consultant at SAS. “But this approach fails to achieve a single customer view or an accurate assessment of where the business is and where it needs to go.

“When IT and business align, wonderful insights emerge. And when you distribute and scale those insights in the right context to the right recipients, new business opportunities arise. The CIO has a fantastic opportunity to lead both the business and technical conversations, allocating proper resources and establishing an enterprise-wide approach to gathering data, integrating it and ensuring its integrity.”

Analytics finding a home – but not in IT
Some 38 per cent of organisations said the majority of their analytics staff reside in a centralised analytics group outside IT – that figure would have been close to zero five years ago – with 21 per cent saying that group primarily determines analytics strategy.

Organisational culture a stumbling block
The survey also found that the culture of an organisation creates significant stumbling blocks. Organisations must overcome resistance by top management, organisational silos and the IT-business disconnect to maximise the benefits of analytics.

IT part of the problem, not the solution
There were large differences between LOB and IT viewpoints when it came to how helpful IT is in the analytic process. Specifically there was a 14 per cent variation between IT and LOB respondents as to whether IT is the primary analytics strategy developer. IT was 10 per cent more satisfied with collaboration around analytics than LOB. Perhaps most tellingly, nearly twice as many IT respondents believe IT decides on analytics project funding.

For more information on how big data and analytics can drive CIO value, read: http://www.sas.com/en_us/offers/14q1/cio-chance-lifetime/register.html.

Methodology
The research, which was conducted in the first half of 2013, is based on interviews, roundtable sessions, and a survey of IT, LOB and analytics leaders. IDC white paper, sponsored by SAS, The CIO’s Chance of a Lifetime: Using Big Data and Analytics as the Ticket to Strategic Relevance, Doc #242811, December 2013.

About SAS
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.

SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2014 SAS Institute Inc. All rights reserved

GFT recognised for outsourcing innovation and industry best practice

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London, UK - 28th April, 2014 - GFT, a leading international IT solutions provider to the financial sector, today announced its selection as a finalist within the category of “Innovation in Pan-European Outsourcing” by the European Outsourcing Association.

The recognition follows on from the creation and continued support by GFT of CODE_n, an international initiative for digital pioneers, innovators and ground-breaking start-ups that celebrated its fourth anniversary with a special event during the CeBIT trade show in Hannover Germany last March. This year CODE_n was won by UK big data startup, Viewsy.

When CODE_n launched in 2011, its creator Ulrich Dietz, founder and CEO of GFT, offered a vision “to seek out and promote the world’s most innovative start-ups”. It was felt that innovation was not being brought to the forefront for the wider benefit of the technology sector and outsourcing community.

GFT initiated the idea that kick-started the annual awards, prize fund, workshops, presentations and panel discussion in co-operation with Deutsche Messe, EY, Fujitsu Technology Solutions and the German ICT sector association BITKOM. Over the intervening years, the project has welcomed over 1,000 start-ups from more than 130 countries and has helped to showcase innovation to investors, customers and the wider ICT industry.

Christopher Ortiz, managing director of GFT UK commented: “We have a long standing commitment to Open Innovation which we recognised as a key driver for business prosperity, growth, profitability, competitiveness, and a solid long-term future.”

Recognising the challenging environment in which banks and financial service firms operate, as well as the potential opportunities, In 2014 GFT and Bax & Willems launched “Innovation House” to support the banking and financial services industry in creating, developing and implementing new ideas. The venture promotes “thinking outside the box” to openly discuss and rapidly compare and contrast ideas with a broad audience in order to gather a complete view of potential solutions and the means and partners necessary to make those solutions a reality.

“For GFT, the Open Innovation paradigm expands to incorporate all kinds of innovation activities. Instead of developing everything in-house, outside collaborations are sought in both the development and commercialisation of new solutions, based on the concept that internal resources alone cannot encompass all the knowledge, creativity and capabilities needed for successful innovation,” Ortiz adds.

The European Outsourcing Association (EOA) is a pan-European collective of not-for-profit trade bodies with the express aim of promoting best practice in the outsourcing industry. The 2014 EOA Awards winners will be announced at the upcoming ceremony in London on the 10th of July. More information on CODE_n can be found at http://www.code-n.org/

Siris Capital Group Completes the Acquisition of Stratus Technologies for Approximately $352 million

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Stratus Technologies, the leading provider of availability solutions, today announced the completion of its acquisition by an affiliate of Siris Capital Group, LLC, in a transaction valued at approximately $352 million. The transaction was initially announced on March 31, 2014.

“Our new ownership structure will enable us to continue to invest in our existing solutions while accelerating our next-generation software and cloud businesses,” said Dave Laurello, President and CEO, Stratus Technologies. “Going forward, our customers and partners will continue to experience the same dedication to innovation, customer service and support that they have come to expect from Stratus.”

“Stratus has great technology, great customers and great people,” said Dan Moloney, Siris Capital Executive Partner. “Our investment will give Stratus the financial stability to continue to invest in and deliver the world-class products and services their customers rely on and further their position as the global market leader of availability solutions.”

As a result of the transaction, Stratus and certain of its affiliates intend to file certifications with the Securities and Exchange Commission of the termination of their respective duties to file reports under Section 15(d) of the Securities Exchange Act of 1934, as amended, and intend to cease filing such reports thereafter.

Jefferies LLC served as exclusive financial advisor to Stratus and Gibson Dunn & Crutcher LLP acted as legal counsel to Stratus. Wells Fargo Securities, LLC and Macquarie Capital (USA) Inc. acted as M&A advisors to Siris and Simpson Thacher & Bartlett LLP acted as legal advisor to Siris.

Forward-Looking Statements: 
This press release contains certain forward-looking statements (within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended). When used in this press release, statements containing the words “believe”, “expect”, “anticipate”, “contemplate”, “estimate”, “intend”, “plan”, “project”, “seek” and similar expressions identify forward-looking statements. Such statements relate to future events and implicate risks, uncertainties and other factors both known and unknown which, should they materialize (or should underlying assumptions or estimates prove incorrect), may cause actual results to vary materially from the forward-looking statements made. These risks, uncertainties and other factors include the following, as well as others discussed in the filings of Stratus Technologies Bermuda Holdings Ltd. with the Securities and Exchange Commission: uncertainties associated with the proposed acquisition of Stratus by an affiliate of Siris; the anticipated timing of filings and approvals relating to the proposed acquisition; the expected timing of completion of the proposed acquisition; the ability of third parties to fulfill their obligations relating to the proposed acquisition, including providing financing under current financial market conditions; the ability of the parties to satisfy the conditions to closing of the proposed acquisition; and general and regional economic conditions and industry trends and competition. Forward-looking statements are based on the beliefs of management and are not guarantees of future performance. Any forward-looking statements in this press release are made as of the date hereof, and Stratus undertakes no duty to update further such forward-looking statements, whether as a result of new information, future events or otherwise.

Further Information



Service Delivery Executive
Tel: +44 (0)1522 883640
Email: enquires@realwire.com

Richard Branson backs the Brain Basket Foundation to rebuild the Ukrainian economy

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In his personal blog on the 15 April, Richard Branson said: “As well as inspiring words and videos, Ukraine also needs practical steps such as Brain Basket Foundation … The foundation is aiming to make IT a driving factor in creating a strong economy, coordinating efforts to train 100,000 people by 2020. By boosting education and creating new jobs, it could help Ukraine get back on its feet.”

The Brain Basket Foundation, (www.brainbasketfoundation.com/), plans to make IT a driving force in creating a strong economy, coordinating efforts to train 100,000 people by 2020. The foundation has gained full support from the Ukrainian government, especially from Mr Pavlo Sheremeta, Minster of Economic Development and Trade for Ukraine.

“It is fantastic to be endorsed by Richard Branson. It is important to get our message across to influential people around the world who can help us develop our IT industry which will spearhead the recovery of the Ukrainian economy,” said Torben Majgaard, CEO and founder of Ciklum, one of Ukraine’s largest IT services exporters.

Torben added, “We are very grateful for support already coming in from Microsoft, Cisco and others IT giants, which are helping us implement our strategy by providing expertise, donating funds and facilitating logistical issues.

"With Ukraine already a leading country for outsourcing in Eastern Europe, the Brain Basket Foundation hopes other international organisations and high profile business leaders, will be willing to get involved and turn the Ukraine’s economy from Europe's bread basket to brain basket.”

To read Richard Branson’s blog supporting the Brain Basket Foundation, follow this link:

http://www.virgin.com/richard-branson/yulia-and-ukraine

For further information or interviews, please contact:
Anna Ryland or Charlie King
Kelso Consulting (PR advisors to the Brain Basket Foundation)
+ 44 (0)20 7242 2286
charliek@kelsopr.com

About the Brain Basket Foundation
The Brain Basket Foundation is a joint initiative between the Ukrainian government and the IT industry.

The intention of this initiative is to rapidly build on Ukraine’s strong IT outsourcing sector by producing more educational and training programmers and attracting further investment, and turning it into an IT powerhouse by 2020. It is managed by members of its 19-person Advisory Board (http://brainbasketfoundation.com/advisors.html).

The Foundation's main objectives are:

  • To train an additional 100,000 IT professionals by 2020;
  • Generate more than $10 billion in export revenues;

Last week's launch event had Ukrainian politician and former world boxing heavyweight champion Vitali Klitschko in attendance.

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