Neustadt an der Aisch, Germany – Investments of EUR 4 million now make in-house brochure printing at Onlineprinters even more efficient. Another 8-colour offset printing press and a new gang stitcher further optimise the production process for saddle-stitched brochures. "By optimising our production, we can permanently cut the prices for saddle-stitched brochures in our online shop", Julia Voigt, Marketing Manager of Onlineprinters GmbH, is pleased to comment on the attractive offer of the onlineprinters.com online print shop.

Saddle-stitched brochures also in small print runs
Saddle-stitched brochures are among the most popular advertising print products since they can be used flexibly: Ranging from eight to 128 pages, information can be presented in the high-quality but at the same time affordable saddle-stitched brochures. Starting with small print runs of only 50 pieces, customers can order brochures in offset print in the online print shop at http://www.onlineprinters.com. Optimised processes allow production of high-quality brochures in small and large print runs at very reasonable prices. "We have invested a lot in state-of-the-art printing technology and processing. This way we can print even more cost-effectively, faster and environmentally friendly," Julia Voigt lists the advantages for the customers. The PSO-certified production department of the online print shop is home of several state-of-the-art Heidelberger Speedmaster XL for printing flyers, folded flyers and brochures. The cost advantages yielded by the optimised processes are passed on to Onlineprinters customers all over Europe.

Sept 13, 2012 - Viby J, Denmark - Debriefing Software has launched a major upgrade to its award-winning Wizards Storage Portal for IBM Tivoli Storage Manager (TSM), Storwize and SVC - making it even easier for IBM customers to take control of storage resources and save IT time and budget.

Wizards Storage Portal is a user-friendly cloud business portal that monitors and analyses backup and storage resource management performance in real-time with a customisable dashboard and more than 200 preconfigured graphs and reports. Delivered as a software-as-a-service offering, WSP helps enterprises manage their IBM backup and storage solutions more efficiently and effectively by eliminating routine and resource-demanding tasks while reducing capital and operational expenditure. With WSP, businesses can divert IT resources to more strategic tasks, such as application development to drive business growth.

The upgrade announced today introduces new features Debriefing Software developed in response to feedback from end users.

Jesper Matthiesen, CTO of Debriefing Software, said, “These new features were developed following IBM customer requests. We have seen Wizards Storage Portal reduce the time our customers spend on Storage Resource Management by up to 70% – but there remain more ways to help our customers further cut the time they spend on monitoring and analysis while increasing their control of backup and storage to ensure continuous service.”

Debriefing Software’s customers include LEGO, Bang & Olufsen, and LM Windpower.

The upgrade announced today introduces:

• TSM Node Occupancy Growth Wizard - Building on the popular Delta Reports feature that compares occupancy levels between two different time periods, the Node Occupancy Growth Wizard will send alerts if the specified node occupancy levels are breached, which helps IT departments become aware of abnormal growth immediately without having to pull multiple reports to find the same information. The new Wizard also highlights negative growth, such as when backups are not being activated correctly or nodes stop sending data.
• Not Completed TSM Client Events Wizard - Keeping track of when scheduled backups fail is a constant challenge in Storage Resource Management. The Not Completed TSM Client Events Wizard enables users to receive automatic alerts if a scheduled backup fails, and now, if the failed backup is later completed, this facility will automatically close the entry on the missed events report - saving time that might otherwise be spent analysing hundreds of log entries. The settings for this Wizard are extremely flexible, which allows IT managers to pinpoint alerts with surgical precision.
• Alerts Enable Reminder - Often alerts can be ignored or forgotten. This new feature allows users to schedule reminders for each individual Wizard to be sent at specific times to avoid being bombarded by the system.
• New Features for IBM SVC 6.4 - New features have been enabled along with the recent IBM SVC 6.4 upgrade for easy tiering and pool compression. Wizards for Storwize/SVC now lets you pull up and display statistics for these features in gigabytes and percentages.

Wizards Storage Portal is a recent Red Herring award winner, a finalist in the UK IT Awards 2012, and a proven success that currently analyses more than 45,000 servers worldwide.

Further Information

Managing Director
Tel: +44 (0)1522 883640
Email: enquires@webitpr.com

44 per cent of existing UK iPhone users say they want the new Apple iPhone 5 according to a consumer survey conducted immediately after news of the product was released last night (12.09.12). And 20 per cent of all smartphone users in the sample said they wanted to upgrade to the new iPhone without needing any further information about the product.

But users of the iPhone’s main competitor, the Samsung Galaxy, are mostly staying loyal, with only 5 per cent saying they want to switch to the iPhone 5 in the online poll of 1000 UK adults conducted by rapid online survey company, Usurv (www.usurv.com).

According to the research, the most popular feature on the iPhone 5 is likely to be its larger screen, highlighted as the most appealing by 19 per cent of respondents. The higher speed Internet access, making use of the new 4G mobile service which is being introduced to the UK, was highlighted by 17 per cent as most appealing. But 39 per cent said none of the new features appeal to them.

And in a hint of a backlash against Apple’s publicity machine, over a quarter (27%) of the consumers thought that the iPhone 5 had been over-hyped without anything exciting or innovative.

Guy Potter, director and market researcher at Usurv, said: “We ran an immediate poll to gauge people’s instant reactions to the new phone and as with most Apple launches there seems to be a fair bit of positive excitement. The fact that 44 per cent of existing iPhone users already want to upgrade – without needing to think about it – shows the loyalty to the brand. However, none of the new features seemed to instantly grab people – with 39 per cent saying none of them really appealed.”

Participants were asked:

The Apple iPhone 5 has just been launched. Which of the following features do you find most appealing:
http://www.realwire.com/releases/44-per-cent-of-UK-iPhone-users-want-the-new-Apple-iPhone-5-says-new-poll

Do you want to upgrade to the iPhone 5:
http://www.realwire.com/releases/44-per-cent-of-UK-iPhone-users-want-the-new-Apple-iPhone-5-says-new-poll

• Innovative Platform Indefinitely Extends 3.5-inch Form Factor, Offering Greater Capacity and Significantly Reduced Total Cost of Ownership for Corporate and Cloud Datacentres;
• HGST Demonstrates New Platform at WDC’s Investor Day

London, Sept 13, 2012 – HGST (formerly Hitachi Global Storage Technologies and now a Western Digital company, NASDAQ: WDC) today announced a new helium-filled hard disk drive (HDD) platform, which is at the forefront of advanced technology for increasing capacity and significantly reducing total cost of ownership (TCO) for enterprise and cloud customers.

With products expected in 2013, the new platform enables HGST to go beyond its award-winning five-platter design, providing a path for higher capacity storage and lower customer TCO for years to come. With industry-wide challenges in scaling current areal density technologies, this new platform allows HGST to design seven-platter drives in a standard 3.5-inch form factor that will cost-effectively extend the capacity and cost-per-gigabyte curve for many product generations to come. In addition, the inherent benefits of the platform, including the helium fill, allow HGST to significantly improve datacentre TCO on virtually every level: capacity, power, cooling and storage density.

New Platform for Reducing TCO
With the explosion of data resulting from mobile devices, Internet services, social media and business applications, corporate, cloud and big data customers are constantly looking for ways to improve their storage infrastructure costs and their bottom line.  Also, new storage models, such as cold storage, are evolving in ways that require enormous amounts of data to be stored and available within a moment’s notice. These hyperscale datacentres must deploy massive amounts of storage with the best TCO to help them manage their costs and growing storage needs. And when it comes to TCO, numbers matter most – cost-per-terabyte, watt-per-TB, TB-per-system weight and TB-per-square foot.

The density of helium is one-seventh that of air, delivering significant advantages to HGST’s sealed-drive platform. The lower density means dramatically less drag force acting on the spinning disk stack so that mechanical power into the motor is substantially reduced. The lower helium density also means that the fluid flow forces buffeting the disks and the arms, which position the heads over the data tracks, are substantially reduced allowing for disks to be placed closer together (i.e., seven disks in the same enclosure) and to place data tracks closer together (i.e., allowing continued scaling in data density). The lower shear forces and more efficient thermal conduction of helium also mean the drive will run cooler and will emit less acoustic noise.

“The benefits of operating a HDD with helium fill have been known for a long time. The breakthrough is in the product and process design, which seals the helium inside the HDD enclosure cost effectively in high-volume manufacturing,” said Steve Campbell, chief technology officer at HGST.  “We are excited about the introduction of this platform, which demonstrates HGST technology leadership and is the result of more than six years of development in materials science, mechanical engineering and process technology. Thanks to the hard work of our research and engineering teams, our initial pilot lines are up and operational, putting HGST in position to introduce this technology first into the market.”

“As a technology innovator, HGST continues to invest in multiple R&D efforts that will help us win new customers, gain deeper market penetration and deliver a significant return on investment for our customers,” said Mike Cordano, president of HGST. “Our new breakthrough platform delivers unprecedented innovation with new features optimised to meet the performance, scalability, efficiency and TCO demands of both corporate and cloud datacentres, which could not be achieved using conventional techniques. With these improvements, customer interest has been positive and we look forward to qualifying our new drives in 2013.”

The new, helium-filled sealed-drive platform is being demonstrated today at the Western Digital Investor event in Irvine, California. At the event, HGST is comparing the power consumption between a helium-filled drive and an equivalent air-filled drive side-by-side, demonstrating a reduction in power consumption for the helium-filled drive of 23 percent. Taking into account the extra capacity coming from two additional disks, the improvement in watts-per-TB is 45 percent. In addition to consuming less power, the drive operates four degrees Celsius cooler, requiring less cooling in the system rack and data centre. This reduction in power and associated cooling cost significantly contributes to the lower TCO of the helium-filled platform. The critical watt-per-TB metric will further improve over time as the helium-filled drive platform enables significantly higher drive capacities in future product generations.

HGST will release specific capacities points and product specifications when the platform launches in 2013.

• Nearly one third (27%) of companies don’t know who hosts their website
• 53% of companies don’t know why they chose their current hosting provider
• Nearly half of all respondents (45%) were unsure whether their data and website files were stored in the UK
• 18% have experienced a major outage in the last 12 months; whilst 33% have found their website to be too slow
• Only 35% are happy with service from existing provider

New independent market research by industry analyst, Redshift Research, on behalf of Q3 Internet Services, has found that 45% of companies running transactional websites don’t actually know where their data and website files are stored, raising concerns about the security of sensitive customer information.

The survey, which samples the views of 164 IT buyers in retail, leisure & hospitality, entertainment, financial services and public sector, also found that 27% of respondents do not know who their web hosting provider is, whilst 53% of companies could not give a reason why they had chosen their current provider. 16% of respondents said that the company’s web hosting provider was recommended by their web design agency, whilst 11% took a recommendation from a colleague.  

Furthermore, the research highlighted that system downtime and speed of performance are still issues affecting businesses. Indeed, 18% of respondents had experienced a major outage in the last 12 months, whilst 33% had found their website to be too slow.

Only 11% of companies had actually changed their hosting provider in the last two years, yet significantly only 35% of companies said that they are happy with the service from their existing provider. Respondents cited a whole host of reasons as to why they had decided to not change provider in the last two years, such as: provider reduced the cost (4%); fear of downtime whilst migrating (5%); fear of permanent data loss (4%); provider made it too difficult to move (5%); better the devil you know (6%); didn’t have time to investigate other providers (6%). When asked what would be the most important factor if they were considering a change of provider, 62% of respondents said security of data, 26% cited cost, whilst 10% said fast, reactive customer service.

Commenting on the research results, Raj Sukkersudha, Managing Director at Q3 Internet Services, says, “The research results demonstrate that the average organisation is surprisingly blasé about their choice of web hosting provider - until there is a problem. A significant percentage of companies running transactional websites don't even know where their data is hosted. Given the sensitivity of much of that data, this is quite alarming.”

Sukkersudha continues, “Often the selection process when choosing a hosting partner, particularly for small businesses, comes down to cost; little thought is given to whether the resulting service is appropriate and geared to the company’s specific needs. Alternatively the web hosting service may have been recommended or even brokered by the company’s web design agency, lulling the organisation into a sense of security that may not be warranted.”

According to Sukkersudha, the risk is that a poorly thought-out web hosting decision can cause all sorts of problems down the line, as a business becomes more reliant on its online presence for new leads, or to provide support to its customers. He explains, “If the website doesn’t function well, is plagued with performance issues and/or is difficult to update readily, this will reflect badly on the business and have an impact on the customer experience, harming sales. A company’s web presence today is no longer a nice-to-have, it is core to an organisation’s brand and as a result companies cannot leave their web hosting choices to chance.”

Sukkersudha suggests that companies need to consider which qualities of the service are most important to them, and ensure these are adequately provided for. He explains, “There is a reason that hosting services can range from several pounds to several hundred pounds a month – you get what you pay for. At one end of the spectrum, the service will be pared back to the bare essentials much like a no-frills airline; at the other extreme will be an all-you-can-eat proposition including comprehensive managed ICT services.”

Sukkersudha concludes, “The best-case scenario for the discerning purchaser is a menu of options, ensuring transparency so that a business can set its own priorities and see exactly what it is getting for its money. If phone-based support, a super-fast response time or top-of-the-range security is important, they may have to accept that this will cost extra, but at least they will be making an informed decision. The problems arise when terms aren’t set down at the outset or companies overlook the small print. As ever, the devil is in the detail.”

For a full copy of the research results, please visit: http://go.q3internet.co.uk/q3-research

Dortmund, Germany, Sept. 13, 2012-- Tandberg Data, the owner of RDX disk technology and a global leader in data storage and protection solutions, today announced that more than 1.5 million RDX removable disk cartridges and 450,000 RDX docks have shipped to date through OEMs, resellers and distributors worldwide.

“We are very committed to making significant investments in solutions based on RDX,” said Elisabeth Harth, global business unit director for RDX at Tandberg Data.  “More than 400 petabytes of data are stored on RDX-based technology worldwide.   Tandberg Data continues to roll out innovative RDX-based solutions, such as the recently announced 1.5TB RDX cartridge and our free RCE encryption software, to help customers protect their ever-growing volumes of data, affordably and easily.”

Licensed to major storage manufacturers and sold by strategic OEMs and storage solution partners worldwide, RDX technology is an economical and easy-to-use data backup and storage system for small and medium-sized businesses.  Numerous vertical industries have adopted the technology, including retail, legal, education, health care, video and broadcasting, food, managed services and graphic design.   

“The growing number of major OEMs offering RDX removable disk technology is a strong indication of its market acceptance,” said Randy Kerns, senior strategist at The Evaluator Group. 

“In addition to increased capacity and performance, RDX backups allow us to retrieve and restore data from backup much faster than we ever could before,”  said Jesus Gonzalez, IT director for St. Baldricks Foundation, a non-profit organization committed to funding childhood cancer research.  “It's also comforting to know that as our data continues to grow, we can instantly increase our storage capacity with new RDX cartridges.”

About RDX Technology
RDX technology combines the best of tape storage — reliability, portability and long archive life — and the best of disk -- speed, random access and ease of use.  The Tandberg Data RDX QuikStor™ is compatible with common file systems and backup applications and is available with AccuGuard™ deduplication software that automates backups for users.  With transfer rates up to 650GB/hr, RDX allows users to access any file in milliseconds while cutting their backup window from hours to minutes. RDX technology’s forward compatibility enables users to preserve their investment because all future RDX cartridges will work in today’s systems. 

RDX cartridges are available in hard drive and solid-state disk drive capacities ranging from 64GB to 1.5TB.  All RDX cartridges are removable for off-site storage, disaster recovery and archival applications, and are built to last more than 10 years with normal use.  

Today’s RDX removable disk solutions include: single dock systems, such as Tandberg Data’s RDX QuikStor; LAN-attached disk-based appliances; and multi-cartridge removable disk libraries.  RDX systems are used by organizations for data storage, backup, archive, disaster recovery and cloud seeding, among other applications.

For further information please contact:
Susan Merriman
Global Corporate Marketing Manager
Tel.: (303) 417-7110
Email: smerriman(at)tandbergdata.com

Local PR Contact
Sharon Munday
Account Director
KPR Global
Tel:- (44) 7787 566382
Email: smunday@kprglobal.com

About Tandberg Data
Tandberg Data is a global supplier of data storage and protection solutions for small- and medium-sized businesses.  The company’s wide range of cost-effective storage products and services provides customers with best-in-class tape, disk, removable disk and software solutions for backup, archiving and disaster recovery.  These solutions are marketed 100 percent through a global channel of qualified resellers, distributors and major server OEMs.  An extensive service and support network supports all Tandberg Data products worldwide.

Additional Resources

• Learn more about Tandberg Data’s solutions at www.tandbergdata.com
• Follow Tandberg Data on Twitter: twitter.com/tandbergdata
• Join the Tandberg Data conversation on Facebook: www.facebook.com/tandbergdata

Tandberg Data, Tandberg Data logo, AccuGuard and RDX QuikStor are trademarks of Tandberg Data.  RDX is a registered trademark of Tandberg Data.  All other trademarks are the property of their respective owners.

Tandberg Data:
Tandberg Data GmbH
Feldstraße 81   
D-44141 Dortmund
+49-(0) 231-5436-0  

SYNETY, the hosted telephony software and services specialist, has announced that Lunar Media, a cloud CRM software provider, has integrated the CloudCall on-demand business telephony system into its Lunar CRM suite.

This enables users of Lunar CRM to drive powerful PBX and telephony functions from within the suite.  These include desktop click-to-dial, appending call histories and complete recording of calls to customer records, and comprehensive call reporting, saving users time and enhancing customer service.  The integration was done using SYNETY’s CloudCall API, which  enables embedding of cloud telephony services in applications with minimal coding.

Both Lunar CRM and SYNETY’s CloudCall are available on a per-user, per month basis with no upfront capital expenditure needed and no software to install or maintain.  The integration means that voice functions can be embedded into the CRM suite enabling complete records of phone transactions to be managed and accessed as easily as an email, providing instant access to and playback of calls for compliance, verification or training purposes.

Mark Seemann, CEO of SYNETY said: “Voice is a critical element of customer communications, so why should it be separated from other customer records in CRM or sales systems?  Integrating voice into CRM software bridges this gap, providing an accurate record of calls that is accessible alongside the customer’s contact history, enabling staff to maintain more effective communication with clients.  It also enriches the overall database by delivering a fuller picture of customer interaction.  Our CloudCall API makes this integration easy, using just a few lines of code.”

Bradford-based life and home insurance specialist, Mooveinsurance.co.uk, is already benefitting from the integration.  The company, which started using Lunar CRM in early 2012, has 30 staff, all of whom are now making outbound calls through SYNETY’s CloudCall, using click-to-dial from customer records in the CRM system. 

Harjit Moore, Managing Director at Mooveinsurance.co.uk said: “The ability to call customers directly from our CRM system, and have access to complete records of voice transactions, has really boosted our efficiency. The call recordings are key to ensuring we are always compliant with FSA regulations, and the fact the entire solution is cloud-based, with no upfront capital costs, means it can quickly scale up as our needs grow.”

Lunar Media’s Director, Andy Bridgeman, said:  “The integration was easy to implement using SYNETY’s API.  Having the full detail of each telephone call captured automatically not only provides a comprehensive log of transactions and issues discussed with clients, it also cuts out inaccuracy and ambiguity and relieves the burden of data entry for staff.  Voice integration with CRM helps to take the customer record to a new level.”

SYNETY’s CloudCall API enables the CloudCall set of cloud hosted telephony services to be embedded in almost any application using minimal coding, to support click-to-call capabilities, full call records and analytics, and call recording within application suites.

CloudCall offers a fully featured hosted business communications solution that delivers real cost savings and productivity benefits. The phone system operates as a stand-alone service over a broadband connection, using either SYNETY VoIP handset or softphones, or other VoIP handsets. It can be provisioned within a few minutes and installed, configured and running within 2 working days, offering a hassle-free alternative to line rentals with a competitive monthly service charge.

Additional built-in functions include web click-to-call-back, enabling sales or support calls direct from websites, reporting and analysis on usage and activity by user so entire workforces can be monitored easily and an integrated IVR / Auto-Receptionist to greet and help route incoming calls efficiently and professionally.

Frimley, Surrey, September 13, 2012—QLogic (Nasdaq: QLGC) today announced that its portfolio of Fibre Channel, 10Gb Ethernet (10GbE) and converged network adapters provide industry-leading performance, reliability, scalability and simplified deployment for the Windows Server 2012 platform through powerful QLogic® in-box drivers, which are included as standard with the new operating system (OS).

Windows Server 2012 is a cornerstone of the Cloud OS. For organisations deploying shared services via a private or public cloud, it is imperative to choose I/O technologies that provide detailed Quality of Service (QoS) capabilities. QLogic Fibre Channel and Network QoS technologies for Windows Server 2012 handle these increased demands for flexibility and stringent service level agreements (SLAs) and allow enterprises to enhance performance and network utilisation, while simultaneously reducing complexity within Windows Server 2012-based clouds.

“QLogic has been closely involved in the execution of Microsoft’s Cloud OS strategy, providing network adapters with rich features that address the demands of virtualised and cloud computing environments,” said Amit Vashi, vice president, marketing, Host Solutions Group, QLogic. “Our Fibre Channel, 10GbE and converged networking adapters, with in-box drivers, are designed to maximize customers' investments in Windows Server 2012 in enterprise data centres and cloud deployments. Our battle-tested, widely adopted software stack makes it easy for customers to deploy all QLogic network adapters with complete confidence with Windows Server 2012.”

“Windows Server 2012 has its roots in Microsoft’s long-standing expertise with large cloud data centres,” said Sandeep Singhal, general manager, Windows Networking, Microsoft. “With a large installed base of network adapter solutions that fully exploit the advantages of virtualised data centres and cloud environments, QLogic provides customers with network adapter solutions that can help them make the most of Windows Server 2012’s breakthrough capabilities.”

QLogic Fibre Channel Adapters Deliver Proven Stability and Reliability for Windows Server 2012
Leveraging the company’s 15 years of industry-leading Fibre Channel expertise, QLogic provides highly stable, reliable and efficient Fibre Channel connectivity in Windows Server 2012 environments. QLogic Fibre Channel adapters provide a number of benefits for Windows Server 2012 customers including:

• Integrated with Windows Server 2012 Virtual Fibre Channel (VFC) technology, QLogic adapters are the only ones in the industry that provide a switch-agnostic QoS solution which enables data centre administrators to control the amount of SAN I/O resources to match enterprise application workloads.
• The ability to allocate bandwidth and set priorities for VFC ports in Windows Server 2012

Hyper-V via the QLogic N-Port ID Virtualisation (NPIV) solution enables granular QoS settings that are essential for shared public and private cloud deployments.

QLogic 10GbE and Converged Network Adapters Deliver Unparalleled Performance and Reliability in Windows Server 2012 Environments
QLogic 3200 Series 10Gb intelligent Ethernet adapters and 8200 Series converged network adapters provide Windows Server 2012 users with a number of beneficial features including:

• VMflex™ switch-agnostic capabilities and QoS for network partitions in Windows Server 2012.
• The QLogic 8200 Series is the only adapter to concurrently provide full offload of all three key data centre fabric protocols—NIC, FCoE and iSCSI—from a single, physical port, allowing Windows Server 2012 customers to mix and match the most appropriate I/O fabric that best serves the enterprise data centre.
• QLogic leverages Dynamic VMQ and Receive Segment Coalescing (RSC) features to enable performance-optimised, high-density VM deployments.
• Support for Windows Server 2012 NIC teaming provides unparalleled operational reliability and performance.
• QLogic is actively engaged to provide Windows Server 2012 Network Virtualisation using Generic Routing Encapsulation (NVGRE).

Follow QLogic @ twitter.com/qlogic

QLogic-- the Ultimate in Performance
QLogic (Nasdaq: QLGC) is a global leader and technology innovator in high performance networking, including adapters, switches and ASICs. Leading OEMs and channel partners worldwide rely on QLogic products for their data, storage and server networking solutions. For more information, visit www.qlogic.com.

Disclaimer – Forward-Looking Statements
This press release contains statements relating to future results of the company (including certain beliefs and projections regarding business and market trends) that are "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected or implied in the forward-looking statements. The company advises readers that these potential risks and uncertainties include, but are not limited to: unfavorable economic conditions; potential fluctuations in operating results; gross margins that may vary over time; the stock price of the company may be volatile; the company's dependence on the networking markets served; the ability to maintain and gain market or industry acceptance of the company's products; the company's dependence on a small number of customers; the company's ability to compete effectively with other companies; the complexity of the company's products; declining average unit sales prices of comparable products; the company's dependence on sole source and limited source suppliers; the company's dependence on relationships with certain third-party subcontractors and contract manufacturers; the ability to attract and retain key personnel; sales fluctuations arising from customer transitions to new products; seasonal fluctuations and uneven sales patterns in orders from customers; a reduction in sales efforts by current distributors; changes in the company's tax provisions or adverse outcomes resulting from examination of its income tax returns; international economic, currency, regulatory, political and other risks; facilities of the company and its suppliers and customers are located in areas subject to natural disasters; the ability to protect proprietary rights; the ability to satisfactorily resolve any infringement claims; uncertain benefits from strategic business combinations, acquisitions and divestitures; declines in the market value of the company's marketable securities; changes in and compliance with regulations; difficulties in transitioning to smaller geometry process technologies; the use of "open source" software in the company's products; security system risks, data protection breaches and cyber-attacks; and issues related to the upgrade of the company’s enterprise resource planning system.

More detailed information on these and additional factors which could affect the company's operating and financial results are described in the company's Forms 10-K, 10-Q and other reports filed, or to be filed, with the Securities and Exchange Commission. The company urges all interested parties to read these reports to gain a better understanding of the business and other risks that the company faces. The forward-looking statements contained in this press release are made only as of the date hereof, and the company does not intend to update or revise these forward-looking statements, whether as a result of new information, future events or otherwise.

QLogic and the QLogic logo are registered trademarks of QLogic Corporation. Other trademarks and registered trademarks are the property of the companies with which they are associated.

Pune, India, September 13, 2012 – Extentia and IGCC (Indo-German Chamber of Commerce) today announced the launch of the Pune Oktoberfest 2012 mobile application for iPhone and Android. This application is the first of its kind for the Pune Oktoberfest. It’s a convenient, interactive, and easy to use utility app for event registration, information, directions, support, and feedback.

IGCCbrings Munich’s well known Oktoberfest to Pune for the fourth time next month. It will be held Oct 12-14, at the Turf Club, Pune, and Extentia is an event partner. This time, it will have its own mobile application.

Oktoberfest is a 16-day festival held annually in Munich, Bavaria, Germany, running from late September to the first weekend in October. It is one of the most famous events in Germany and is the world's largest fair, with more than 5 million people attending every year. The Oktoberfest is an important part of Bavarian culture, having been held since 1810. Other cities across the world also hold Oktoberfest celebrations, modeled after the Munich event.

At the launch event, Extentia CEO Umeed Kothavala and IGCC Director Zubin Kabraji officially launched the application. There was a detailed demo soon after. Guests included German companies in Pune, IGCC members, Turf Club members and other IGCC, Extentia invitees.

‘Extentia has been an innovator in creating interactive, event-specific mobile applications, and Pune Oktoberfest 2012 is exclusive to this grand festival,’ said Umeed Kothavala, CEO, Extentia. ‘We’re excited to help IGCC promote this popular event, and give hundreds of visitors the convenience of this app’s features.’

‘We are extremely happy about our association with Extentia. Pune Oktoberfest app is a very innovative idea, its bringing the event closer to the people at a personal level’, said Mr. Zubin Kabraji, Regional Director – Pune, Indo German Chamber of Commerce. ‘People in Pune believe in social networking and we are confident that this year’s Pune Oktoberfest will become better and bigger as it progresses” he added. ‘

Key Features of the Pune Oktoberfest application

Event Calendar
Look up a schedule of events for October 12, 13, 14 that will include beer keg tapping, live German music, races and more. Users can set event reminders and get event locations as well.

Registration
Registration is mandatory to attend Oktoberfest, and users can use the application to specify dates of attendance.

‘I Love My Pune Oktoberfest’ Photo Contest
Send in pictures of Oktoberfest experiences in Pune. Upload from an iPhone and Android device to enter. There are daily winners and exciting prizes to be won on each day. Users submit photos to win free beer, food, and beer mugs.

Photo Gallery
A panel will pick and display the best photos for each day of the festival. A ‘best picture’ winner will be declared daily.

Facebook Check-in
Post user’s Oktoberfest location and experience on your Facebook wall.

Besides this, users get directions to the festival using Google Maps, look up FAQs, ask questions, and can send in feedback at any time.

Availability: Immediate.

• On Apple iTunes (iPhone) - http://itunes.apple.com/app/pune-oktoberfest-2012/id557862003?mt=8
• On Google Play (Android) - http://tinyurl.com/93dmq2e
• More Information at: http://oktoberfestpune.com

About Extentia Information Technology and iXtentia
Established in 1998, Extentia is a global software development and consulting organization delivering IT solutions to clients throughout Europe, North America, the Middle-East, and the Asia Pacific region. With strong technical skills in Microsoft and open source technologies, Extentia has experience across multiple sectors including education, travel, healthcare and finance. The company also offers professional SEO, social media optimization, PPC, and QR coding services. Extentia has offices in India, The United States, The UAE, and The UK.
www.extentia.com

iXtentia is a division of Extentia Information Technology that focuses on Apple, Android, Windows Phone, BlackBerry, and other mobile technologies. The team has significant expertise in the development, design and support of mobile applications. iXtentia also offers marketing and promotional services for mobile applications, with applications for the iPhone /iPad listed among the top 200 on the Apple App Store.
www.ixtentia.com

About AHK Indien/Indo-German Chamber of Commerce
The AHK Indien or the Indo-German Chamber of Commerce was incorporated in 1956. Today, with over 6700 members they are the largest AHK and Chamber of Commerce in India.

As a highly regarded and respected institution in India and Germany, with its qualified team and above all its innumerable contacts and connections, the Indo-German Chamber of Commerce has played a major role in advancing corporate as well as cultural understanding between India and Germany for over 50 years.

http://indien.ahk.de/

San Francisco, CA 09-13, 2012: WiGig multigigabit wireless docking technology has been demonstrated by Intel in a presentation of the company’s vision of the technologies of the future at the Intel Developer Forum (IDF) 2012 in San Francisco.

WiGig is on track to become the most important next generation multigigabit wireless technology. Its speeds of up to 7Gbps using the unlicensed 60Ghz frequency band, combined with advanced Protocol Adaption Layers (PAL) designed for PC, CE and Mobile applications, will mean its applications go beyond that of a straight forward access technology. 

“This is a seminal moment for WiGig, developers and end-users,” said Dr. Ali Sadri, President and Chairman of the Wireless Gigabit (WiGig) Alliance, the not-for-profit standards organisation responsible for developing the technology.

At IDF 2012 Rattner showcased an example of WiGig’s Docking Station and its capacity to remove the need for almost all wired elements of docking and networking.

“Looking to the future, all computing will become wireless computing, with an ever-increasing demand for faster wireless communication," said Intel Chief Technology Officer Justin Rattner. “I’m excited by what I’ve seen from WiGig technology so far – not only its multigigabit throughput capability, but also the flexibility of the single technology to support a wide range of CE and PC applications.  I look forward to the day when docking my Ultrabook or tablet will not even need to be a conscious exercise – it will be as simple as dropping the device anywhere on my desk and having it automatically connect to a display and peripherals, no wires attached.”

“Intel demoing WiGig technology at IDF 2012 is a big deal for us and the industry. It is recognition from one of the world’s leading vendors that WiGig is real and has a bright future. In just a few years to come I believe people will not know what they did without it. The technology is nearly ready and with chips from multiple WiGig member companies already in production, and certification ready for mid-2013, I would expect a real explosion in the number of WiGig devices coming to market soon,” added Sadri.

WiGig technology will be demonstrated by several WiGig member companies at CES 2013 in Las Vegas.

For further information about WiGig visit the website at www.wigig.org or follow @WiGigAlliance on twitter.

hybris, a leading provider of multichannel commerce and communication software, has announced that Reckitt Benckiser, a major brand in the global health, hygiene and home care sectors, has implemented hybris Product Content Manager (PCM) to manage and support its product catalogue and intends to leverage other hybris components across the business.

Reckitt Benckiser is a FTSE Top 25 company and its success is led by powerful brands such as Finish, Vanish, Durex, Dettol, Harpic, Scholl and Veet. It operates in over 60 countries and sells in almost 200. In 2010 the company sold 20 million products a day. The hybris platform was originally selected by SSL International to support its eCommerce initiatives, which became part of Reckitt Benckiser in 2010. However, in Q4 2011, the company upgraded to a Group Licence and at the same time also purchased both the PCM and Customer Service modules from hybris.

“Our first priority was to use hybris’ core strength to support our product catalogue,” said Andrew Wootton, Head of Digital Solutions at Reckitt Benckiser. “We had experience of the hybris platform and we were looking for it to help us successfully transfer our product data online and improve efficiency. This integration is ongoing and growing in usage all the time, and ultimately we will publish this to our global retail customers.”

The Reckitt Benckiser team, based in Manchester, UK, has worked directly with hybris to implement and roll-out the PCM module. The next stage will be a much broader implementation, using hybris B2C Commerce to support transactional brand sites, from one platform, representing a major cost saving for the organization. 

“We expect to improve our customer journey, so we are currently looking at the eCommerce options open to us,” said Andrew Wootton. “The adoption of the hybris platform has been very positive so far and we hope that it will continue to show all its strength as we move forward with our plans.”

Speaking about the contract, Ariel Lüdi, CEO of hybris, said: “Reckitt Benckiser is one of the world’s most successful organisations and we are delighted that our platform is helping them to achieve their commerce ambitions. Ensuring that the correct product information is in place and can be seamlessly updated will have a very positive effect on brand affinity and downstream selling opportunities once the company goes live with its various websites. With firm foundations in place, Reckitt Benckiser will be well positioned to deliver a first-class online service to its customers worldwide.”

About hybris  www.hybris.com
hybris delivers enterprise software for multi-channel commerce,master data managementand order management that helps retailers, manufacturers, telcos and publishers of software, games and digital media to innovate, sell more and create perpetual digital relationships with their customers.  Both principal industry analyst firms rank hybris a “leader” & among the top three commerce platforms.  hybris software is based on open standards, more extensible, more efficient for global deployments, and offers lower TCO.  The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum flexibility.  Over 400 companies have chosen hybris, including global B2B brands CheckPoint Software, Grainger, TransUnion, Houghton-Mifflin, 3M, GE and Thomson-Reuters as well as consumer brands P&G, Coca-Cola, H&M, Toys R Us, Costco, Levi’s, Starbucks, LK Bennett, Monsoon/Accessorize, Mulberry and Gymboree. hybris has operations in 15 countries around the globe.  hybris is the future of commerce™.  For more information, visit www.hybris.com

Further Information

Consultant
Tel: 07956 955625
Email: jkirby@ascendcomms.net

Montpellier, France, 14th September 2012. Cortus, a technology leader in ultra-low power, silicon efficient 32-bit processor IP today announced that the Discretix has licensed the APS3 processor core. Utilized in selected versions of the Discretix CryptoCell embedded security platforms, the APS3 core has been deployed in high volumes for a variety of smartphones, tablets and home devices.

The small silicon footprint, low power consumption and high performance of the APS3 have assisted Discretix in providing optimized, cost effective security co-processor design to its IC platform customers that do not use an ARM TrustZone host processor.

“This is an excellent example of what our licensees are able to achieve using our cores.” said Michael Chapman, CEO and President of Cortus. He adds, “Discretix have been able to take advantage of our low power, small silicon footprint and high performance processor core to offer their customers a competitive, low power, flexible security solution. We are impressed by the ease with which they have managed to integrate ASP3 into their security platform.”

“Cortus’ APS3 CPU gave us a stable, low-gate-count basis for our security processors”, commented Amit Shofar, VP Business Development at Discretix. “The processor was very easy to integrate and to extend for our needs”.

In addition to the silicon efficient APS3, the Cortus microcontroller core family includes the energy efficient APS3R, the flexible APS5 and the high performance FPS6 with floating point. Further cores are under development for release later in 2012. The APS3 and APS3R have been licensed for low power applications such as Bluetooth LE, touchscreen controllers and SIM cards.

The ecosystem around the Cortus microcontroller cores is rich and well developed, and it includes peripherals commonly used in embedded systems, bus bridges to ensure easy interfacing to other IP and system support and functions such as caches. A full development environment (for C and C++) is available, which can be customised and branded for final customer use. For the most demanding designs the APS5 and FPS6 can be used in a multi-core configuration.

Products and trade names mentioned herein are the trademarks of their respective owners.

About Cortus S.A.:
Cortus S.A. is the price/performance leader for 32 bit processor IP for embedded systems. Cortus cores are used in applications where one or more of small silicon footprint, low power consumption, good code density/small code memory size and high performance are important.

Cortus is the world leader in terms of DMIPS per square micrometre and DMIPS per microwatt for 32-bit microcontroller cores.

http://www.cortus.com

Cortus S.A. Contact:
David Kerr-Munslow
+33.4.30.96.70.00
david[dot]kerr-munslow[at]cortus[dot]com

Distributed on behalf of Cortus S.A. by NeonDrum news distribution service (http://www.neondrum.com)

Further Information

Director
Tel: +44 7747 017654
Email: nicky@evokedset.com

Hungerford, Berkshire, UK: 14 September, 2012 - In further recognition of the high quality training delivered by RGB Communications, The Custom Electronic Design and Installation Association (CEDIA), the international trade organisation for the home electronic systems industry, has accredited four of RGB's training courses with CEDIA Continuing Education Units (CEU).

"We have always provided training courses for our channel partners across our AV solution portfolio, but this is first time that any have been CEDIA CEU accredited," said Gordon Innocent, Chairman, of RGB, one of the UK's leading technical AV distributors and a long standing CEDIA Trade Supplier Member. "Like CEDIA, we have always understood the importance of making sure that AV professionals operating within the custom installation market are kept fully up-to-date with the skills and technology relevant to this specialist marketplace."

The four RGB courses which have been CEDIA CEU accredited are:

• Networking & WiFi for AV Systems – 6 hours, 6 CEUs
• Middle Atlantic - Integrating the Rack – 6 hours, 3 CEUs
• Introduction to Savant – 6 hours, 1.5 CEUs
• Imerge - Media Server Installation & Configuration – 5 hours, 1.25 CEUs

RGB's channel partners will be able to take advantage of its CEDIA CEU accredited courses as they provide an additional opportunity for their employees to obtain the necessary number of CEUs in order to remain CEDIA certified.

"High quality training is good for everyone," explained Innocent. "Manufacturers can be confident that their distributors are ensuring their channel partners have the necessary skill and expertise to drive new business opportunities from both existing and new customers by installing AV solutions which exactly meet end users' needs. Happy end users mean more business, more business means increased revenue!"

About RGB Communications
Founded 20 years ago, RGB Communications is one of the top UK technical AV distributors. In partnership with its manufacturers and channel partners it specialises in providing not only leading edge technology solutions, but also technical expertise and support, to its AV resellers and custom installers. In order to help its channel partners grow their business, RGB offers them a range of training programmes and access to its demonstration suites.

RGB's solution portfolio includes worldwide brands with product ranges covering all areas of AV solutions including projection and displays, connectivity, control, racks and mounts and audio and video.

For more info visit: http://www.rgbcomms.co.uk

Contact for RGB Communications:
Sarah Chidgey
ChidgeyPR
Tel: +44 (0) 7795 288302
sarah@chidgeypr.co.uk

September 14th, 2012 - Established for over 30 years, Active Media has built up a great reputation in the industry of data capture and have a large number of long-standing and loyal customers. They have grown their capabilities and with their expertise, extensive knowledge and experience in data capture, now offer a range of services, which they continue to develop to meet the changing needs of their customers and target markets.

In the last year they have also opened offices in Latvia, to extend their UK capabilities and also be better placed to service and grow their European market.

With all these changes and increased capabilities Clarus Data decided that the time was right to let the market know. Working with a range of different industries; retail, manufacturing, publishing, public sector and many more, Clarus wanted to ensure each of the industry sectors they work with, fully understand what Clarus has to offer and how they can enhance a business with the use of meaningful and accurate data capture and management.

Yvonne Graves, who has been with the company for over 20 years, has now taken full responsibility of the day-to-day running of Clarus Data and has been involved with the rebrand from the outset.

Yvonne said “The need to increase our profile in the market and reposition ourselves became more apparent last year. We do have a fabulous customer base, working with many top ‘blue-chip’ companies and we are very proud of the fact that most of our customers are long-standing ones, who continually provide us with on-going and repeat work. We also knew that not all understood our full capabilities and the services we could offer"

“So we reviewed the business and took action to start these changes. It has been a great experience and we are all really pleased with the redesign changes and new name”.

“We know Clarus Data has more to offer than many of our existing customers realise, and also others looking for data capture services. We are seeing new business emerging from sectors, which in the past didn’t appear to have a need for data capture. We are, therefore, very pleased with developments and under the new brand of Clarus Data we know we can handle any new opportunities and challenges positively. It has invigorated our team and we are all excited by the challenges ahead.”

“With our new website too (www.clarusdata.co.uk) we also have a better online presence, which will aid the business and make it easier for new prospects to find us and understand our complete services and solution offering. We are now looking forward to the new opportunities ahead with our existing and new customers”

Clarus, making sense of your data

For Further information;
Tel: +44 (0) 1332 678930,
Email: info[at]clarusdata[dot]co.uk,
Web: www.clarusdata.co.uk

Distributed on behalf of Clarus Data Ltd by NeonDrum news distribution service (http://www.neondrum.com)

Further Information

Director
Tel: +44 7747 017654
Email: nicky@evokedset.com

Woking, Surrey: 14th September, 2012 - VAD Wick Hill is to distribute Xirrus high performance wireless networks in the UK. California-based Xirrus manufactures array-based solutions which provide wireless networks with wired-like reliability, a high level of security and the opportunity to expand wireless use without major infrastructure change.

Ian Kilpatrick, chairman Wick Hill Group, commented: “The fast growth of BYOD is just one of the indicators that the world is moving increasingly to wireless. It’s more cost-effective, more convenient, less disruptive and encourages productivity. Currently, however, most wireless installations are patchy and unreliable. With wireless applications requiring ever-increasing capacity and full coverage, wireless-aware organisations are looking to implement solutions that meet their immediate and long term needs.

“The benefit of Xirrus high performance solutions is that they can provide all-pervasive, reliable wireless coverage which allows for a very high number of users. They are extremely flexible and scalable, so, unlike other wireless offerings, which have to be ripped out and replaced after a relatively short period of time, Xirrus solutions can be confidently installed with the knowledge that they can be easily and cost-effectively upgraded to cope with an increasing number of users and an increasing number of applications.”

Channel opportunities
Kilpatrick added: “Xirrus provides VARs with the opportunity to take advantage of the fast growing wireless network market. There are good margins and great opportunities for providing services, including surveys and implementations. The size of deals can be very large with deployments in the health, hospitality, education and government sectors, as well as enterprises.

“There are opportunities both in green field sites and in organisations where there is already hot spot wireless, but where it is not providing the performance or capacity users are demanding and where flexible, upgradeable enterprise class wireless is what is really required.”

Sean Larner, VP of International Sales at Xirrus, said: “There is massive growth in the number and variety of Wi-Fi-enabled devices hitting the market at the moment, and users are demanding ever-more reliable connectivity. With Xirrus’ stand out solution, this amounts to a huge opportunity for us and our partners.

“We are delighted to announce the appointment of Wick Hill. The company’s vast experience and established channel will add significant value to the Xirrus proposition, and help us reach the top resellers in the UK.”

Xirrus solutions
Benefits

•     Designed for pervasive enterprise coverage, not just hotspots
•     Designed for density of BYOD, not just 10 people in a conference room
•     Designed for multi-media and critical applications, not just email and web browsing
•     Designed to be adaptive and upgraded as requirements grow, not replaced as technology changes
•     Designed to lower total cost of ownership by requiring less equipment and    infrastructure, not more

Xirrus XR Series Wireless Arrays
Xirrus XR Series Wireless Arrays are the first modular Wi-Fi products of their kind featuring upgradeability, high scalability, high performance and integrated security. The series ranges from the XR-1000 up to the XR-6000.

XR-1000
The Xirrus XR-1000 Wireless Array provides superior price/performance value by integrating the unmatched combination of two multi-state (2.4GHz and 5GHz) radios with high gain directional antennas, an onboard multi-gigabit switch, controller, firewall, threat sensor and spectrum analyser all built on a modular chassis designed to meet the needs of network designs, including the demand for coverage in high RF attenuation environments (dense walls), designs supporting low user/device density coverage and designs that include isolated locations where reliable wireless coverage is desired.

XI Series Wireless APs
The Xirrus XI Series 802.11n Wireless Access Points are modular devices configured into Xirrus XR Series Arrays that provide best-in-class connectivity supporting the growing needs of smartphones, tablets and laptops.

The XI APs allow organisations to meet the performance needs of their users, and the RF management needs of the business. Available in 300 Mbps as well as 450 Mbps models, the Xirrus XI Series APs offer superior coverage, bandwidth and reliability.

MediaCore, developers of the MediaCore online video publishing platform used by schools and universities in the UK and US, has appointed Apple’s former Head of Education, Alan Greenberg as Director of Education.

An expert in UK, EMEA and emerging education markets, Mr Greenberg will be managing and overseeing MediaCore’s education strategy, program and platform development and advocacy.

“MediaCore is bringing about an era of change in 21st Century teaching and learning which I’m really excited to be a part of,” said Greenberg. “As a new member of the MediaCore team, I relish the opportunity to help cultivate the paradigm shift in education, extending the role of teaching and learning beyond the classroom in a self-paced and personalised way.”

Greenberg brings to MediaCore his wealth of experience and passion for driving innovation and technology in education, leveraging on his recent European and Asian programme successes, experiences and networks.

“As MediaCore continues to expand and develop its domestic and foreign operations, we are delighted to welcome Alan on board to lead our education division”, said Adrian de Montfalcon, Managing Director of MediaCore. “Alan brings to MediaCore his expertise in disseminating and distributing educational learning resources and digital content along with a global network of leading universities, schools and academies. Alan’s knowledge of the education marketplace is highly valued and we look forward to working with him to enhance the teaching and learning experience delivered through MediaCore. ”

London, 14 September 2012 – Interoute Application Management, the application managed services specialist and progressive cloud services provider, has been shortlisted as a finalist for the Cloud Provider of the Year category of theBCS & Computing IT Industry Awards 2012. The IAM SaaS Acceleration Programme for ISVs has been selected in the first round of judging to compete in the Technology Excellence Section of the awards, recognising its commitment to giving Independent Software Vendors (ISVs) the ability to deliver a robust, best practice SaaS solution to their clients.

The IAM SaaS Acceleration Programme has been designed to reduce the time to market for ISVs with technical and commercial support enabling them to deliver a SaaS solution with minimal re-engineering and no re-skilling. ISVs are also able to provide a multi-tenanted application without having to re-architect their own application.

The BCS & Computing UK IT Industry Awards are a platform for the entire profession to celebrate best practice, innovation and excellence. IAM will now compete to win the title in this category with a presentation to an expert judging panel at the end of September. The winners will then be announced at an awards ceremony on 14 November.

David Clarke MBE, Chief Executive Officer, BCS, The Chartered Institute for IT, says: “Congratulations to the finalists; they can be proud of their achievements in reaching this stage of our prestigious Awards. Through the Awards we aim to demonstrate not only the innovation and professionalism of those working in IT but also the importance of IT in delivering business and social benefit.”

Andrew Slater, Director of Cloud Services, Interoute Application Management commented “We recognise the intense pressure that established ISVs are under and are committed to helping them succeed in an increasingly competitive and challenging market. Our SaaS Acceleration Programme gives ISV partners the agility of a cloud platform architecture, with the added benefit of managed services and automation, that is designed to address their exact needs.”

Stuart Sumner, Editor of Computing, comments: “I would like to congratulate the finalists. The UK IT Industry Awards are rigorously judged and to be announced as a finalist is a great achievement.”

You can follow the awards on twitter with the hashtag #UKitawards.

Further Information

Managing Director
Tel: +44 (0)1522 883640
Email: enquires@webitpr.com

New York – Sept. 17, 2012 – Infor, a leading provider of business application software serving more than 70,000 customers, today announced details of Infor on the Road, its European roadshow. The tour will include a series of customer events and the annual EMEA Partner Conference, with senior Infor executives in attendance alongside customers and partners.

News points

• Infor on the Road will span multiple cities across Europe with major events in Frankfurt, Paris and London attended by Infor executives including Charles Phillips, CEO; Duncan Angove, President and Stephan Scholl, President.
• Infor customer events will also be held in Milan, Noorwijk, and The Nordics.
• As part of the roadshow Infor will host its annual EMEA Partner Conference in Paris with a keynote from Charles Phillips.
• At the Infor on the Road events, Charles Phillips, Infor CEO, will present the Infor vision, demonstrating how Infor has delivered on its new strategy and what Infor has planned for 2013 and beyond.
• Stephan Scholl, President, will highlight a series of customer stories showing how Infor users have revolutionised business processes with Infor solutions, validating the new strategy.
• Duncan Angove, President, will report on the latest Infor technological developments and how social business can improve business operations and explain how new, user-friendly applications can help boost productivity.

Infor quotes
“For organisations today, it is not enough to be the first or fastest to respond to external disruption. It is not even enough to respond better than everyone else,” said Charles Phillips, CEO, Infor. “Success is dependent on making your own disruptions, from internal changes and process evolutions to launching revolutionary products that redefine a market. Infor has led the way in embracing disruptive strategies. We accept and welcome mixed application environments. We embrace the choice this gives customers and respect their need for flexibility. We simplify integrations for greater speed and agility. Partners and customers alike will see the rapid change this approach can deliver and we are incredibly excited to bring this innovation to our European events.”

“The economy is not the same as it was four years ago. Today we face a new reality,” commented Stephan Scholl, President, Infor. “No one has the appetite for complex multi-year IT projects anymore because business needs to be fast, agile and efficient. We have listened to customer stories of how vendors have tried to impose a forced march to monolithic applications suites that magically serve all industries, functions, countries, and company sizes, boxing in businesses and making them rigid and inflexible to change. We have sought to deliver an alternative.”

“The new Infor strategy shows we have learnt from the mistakes of others,” concluded Duncan Angove, President, Infor. “We accept mixed application environments. We embrace choice and respect the need for flexibility. We simplify integrations for greater speed and agility and deliver applications purpose built for an industry or function. We will also bring social technologies to the enterprise, not bolted on, but embedded into applications, creating a properly collaborative organisation, connecting functional areas, project teams, and the demand and supply sides of a business.” F

or more information on Infor products, services and key industries, visit www.infor.com. About Infor Infor is the world's third-largest supplier of enterprise applications and services, helping more than 70,000 large and mid-size companies improve operations and drive growth across numerous industry sectors.

To learn more about Infor, please visit www.infor.com.

The Legend Bureau service is integrated with Bolton Arena’s Front-of-House customer management solution, also provided as a hosted solution by Legend, ensuring the leisure facility has a single, accurate customer database which is enabling improved reporting, as well as significant efficiency, time and cost savings.

Legend Leisure Services is replacing Bolton Arena’s current outsourced payment collections provider and was selected for a number of reasons that include the automatic integration with the Legend Front-of-House solution as well as the comprehensive nature of the Legend service, from helping to move Bolton Arena to Bacs’ AUDDIS paperless Direct Debit service, to the intraday monitoring of the credit control process and the analysis of the Bacs’ ADDACS files.

Gwyn Hughes, Commercial Manager, Bolton Arena, comments, “There are three fundamental criteria that are core to the commercial success of a leisure facility. These include ensuring that you are offering your members the facilities and classes they desire, a key focus on delivering good customer service through experienced and friendly front-of-house staff, and critically, operational and financial efficiency.”

“Working with Legend Leisure Services, Bolton Arena will be able to achieve the high levels of accuracy in our credit control and financial reporting processes, as well as starting to look at the increasingly complex relationship between customer retention and effective credit control,” Hughes adds.

Bolton Arena has over 3000 members and a range of facilities including a gym, health suite, athletics track and offers over 40 studio classes a week. It was the high volume of members and membership payments, combined with the lack of transparent reporting that led Bolton Arena to a more efficient, integrated payment collection solution.

“Our incumbent supplier was providing us with a good collection service,” Hughes explains. “However, it was not integrated with our front-of-house system and there was a delay in the reporting. This meant that there was a lot of manual re-typing of information in order to correlate the different data sets, resulting in some errors. It also meant that there was a knock-on effect on our customer service and our ability to focus on retaining those customers who might be at risk of leaving.”

Legend Leisure Services went live on 1st March 2012 and is allowing Bolton Arena real-time access to all the direct debit records and automatically see how many returns they have received since the original submission. The system also allows them to put restrictions on unpaid accounts whereas previously, there would be a delay in Bolton Arena being informed of returned direct debits, during which time unpaid members could still have access to the facilities. Legend also does representations on failed direct debits, which has improved Bolton Arena’s overall collection rate.

Hughes says, “The immediacy and transparency of Legend’s solution is something that has saved us immensely in time and cost. Legend’s solution automatically flags up the wrong details or returned direct debits and we are able to change them instantly, whereas before we had to wait an extended period of time. It means that we have one accurate database that is maintained on an intraday basis.”

Legend’s integrated solution is now enabling Bolton Arena  to offer customers new functionality, such as online payments and is also starting to provide Bolton Arena with the ability to analyse its customer database to allow for attrition campaign management; the engagement of front-of-house staff in actioning ‘win-backs’ and preventing members from cancelling. This reporting aspect is something that Bolton Arena has found particularly useful and has also had some bespoke reports produced to monitor other aspects of the process.

“Working with Legend has provided us with a completely transparent payment collections process. In addition to the operational efficiency and improved financial performance this is enabling, Legend is now starting to enable us to deliver further customer service enhancements that directly correlate to improved customer acquisition and retention,” Hughes adds.

He concludes, “Not only is this down to the intelligence of the Legend solutions, but also the extremely high level of engagement and customer service that we get from Legend; a key aspect that helps Legend stand head and shoulders above other providers in this space.”

www.legendware.co.uk

m-hance, a leading provider of innovative business software solutions to mid-market organisations, has been listed in The Sunday Times Hiscox Tech Track 100 for the first time. m-hance has been ranked alongside companies such as Lycamobile and MusicMagpie in the prestigious league table which recognises the fastest growing private technology, media and telecoms companies in the UK.

Now in its twelfth year, The Sunday Times Tech Track 100 league table (compiled by Fast Track) ranks Britain’s 100 private tech (TMT) companies with the fastest-growing sales growth over the last three years. In order to qualify companies need to be unquoted, independent and registered in Britain. m-hance is one of only three software providers to make the list.

m-hance was formed in November 2011 through a series of acquisitions and is supported by 230 staff in offices throughout the UK, Ireland, the United States and India. These acquisitions, in addition to the company’s strong organic growth and reoccurring revenues, have seen m-hance’s sales grow by over 45%, from £3.1m in 2008 to £9.6m in 2011. Sales from m-hance’s innovative business software portfolio which includes financial management, CRM, enterprise social networking and cloud-based solutions and services, are anticipated to reach £22.2m in 2012.

Mark Thompson, CEO of m-hance, comments, “Being listed as a Tech Track 100 company is a tremendous achievement for m-hance and further signifies our emergence as the software provider of choice for the UK mid-market. I would especially like to thank our hardworking staff, loyal business partners and customers for their tremendous support in contributing to our success. They can be reassured that we will provide them with the same high levels of support, flexibility and innovative solutions that they have been demanding to enable them to cut costs, improve efficiency and strengthen their competitive advantage.”

Thompson continues, “2012 has been a landmark year for m-hance. We have launched our own innovative range of integrated cloud, mobile and social ERP solutions, gained some major new business wins and have made significant progress in improving our products and services that deliver real, tangible return on investment savings for our customers. We will continue to invest strongly in our solutions to drive further productivity benefits, whilst seeking to make strategic acquisitions to strengthen our market position.”

Notes to Editors

About m-hance www.m-hance.com
m-hance is a UK-based company providing innovative and functionally rich business software solutions to 2400 mid-market sized organisations including Innocent Drinks, RFU, Viridor, Millennium Hotels, Make-A-Wish, Met Film School, Hewden and Endsleigh Insurance. m-hance’s core solutions offering consists of financial management, CRM, enterprise social networking, HR & Payroll, managed services and software development in a variety of vertical markets including distribution, manufacturing, not-for-profit, professional services and infrastructure.

m-hance has been formed following the acquisitions of Calyx Software, Gyrosoft, Trinity Computer Services and elements of MentecPlus, Touchstone Group and Maxima Holdings plc. m-hance is currently supported by 230 staff from offices in Manchester, London, Loughborough, Dublin, Glasgow and the United States. m-hance also has offshore development capabilities in India.

Press Contact:
Ben Carey, PR Manager
T: 07713 196971
e: ben.carey@m-hance.com