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PBS Software announces PBS Nearline Storage solution with Actian Vectorwise

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Langen and Bensheim, Germany - November 20, 2012: PBS Software GmbH and Actian Corporation today announced their newly formed agreement to bring the power of Actian’s record-breaking analytic database, Vectorwise, to PBS nearline storage solutions.

A pioneer in using column-based database technology to enable Information Lifecycle Management in SAP environments, PBS Software offers nearline storage solutions for SAP Business Warehouse (BW) and ERP installations.  PBS solutions help SAP users to process large and complex data volumes by compressing and storing lesser-used data sets in column-based database architectures in order to free up SAP applications considerably. Thanks to column-based database technology, users have fast access to nearline stored data in order to conduct adhoc analyses. Working with Actian, PBS nearline storage solutions are now also available by using Actian Vectorwise as the column-based database server.

Actian Vectorwise is a relational, column-based database that has been developed specifically to meet the demands of BI, reporting and analytics. The database works at the CPU level to offer significantly faster database query response times and loading processes. Vectorwise satisfies analytic queries with significantly fewer resources, runs on standard hardware and is suited to processing and analyzing very large data volumes cost-effectively.  As a result, many internet-based companies and data-centric organizations have successfully implemented Vectorwise.

“With regards to performance, Vectorwise not only competes with well-known database brands but even leaves them standing. Based on feedback from our customers and partners, the database gives organizations the ability to satisfy large numbers of analytic queries concurrently and benefit from higher performance levels by leveraging the latest performance features in modern CPUs.  As a result, the database is the ideal solution for fast adhoc analytics and reporting,” said Dr. Marcus Menzel, country manager CEMEA at Actian Germany GmbH.

“We are delighted to bring the advantages of Actian Vectorwise to our customers through our nearline solutions for SAP BW and ERP.  We are delighted to help and support any organization that would like to test our software solutions together with Vectorwise,” said Günther Reichling, founder and managing director at PBS Software.


Research Shows that Digital Products and Services are a Major Source of Revenue Growth for Many Firm

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Boston, November 20, 2012 – hybris, the top-rated provider of omni-channel commerce software, announced today the findings of a commissioned study conducted by Forrester Consulting on behalf of hybris. The research entitled, “The Future State Of Digital Commerce Solutions” (dated August 2012), involved surveying 141 decision-makers responsible for digital marketing and/or digital commerce in North America with digital product or services portfolios. The findings highlight a business sector that is growing and maximizing commerce opportunities.

According to the study, “Revenue from digital products and online services is growing rapidly at many companies. For example, a major worldwide financial services publication grew subscriptions for their digital editions 31% in the past financial year and recently, digital subscriptions exceeded print subscriptions for the first time. Growth stories like this are not isolated; in fact 60% of media, entertainment, leisure and high-tech companies surveyed for this study report revenue from digital goods and services has either grown or significantly grown in the past 12 months.”

75% of the businesses surveyed said that digital product initiatives now had the strategic backing of senior management. The research also showed that subscriptions were the popular category of digital product sales, with 55% of companies surveyed offering their services via this channel. SaaS was identified as the second most popular channel for sales of digital products and services, with 48% of companies surveyed developing SaaS-based products. The increase in direct sales via the online channel was another big finding of the research, with revenues of 31% of B2C and 23% of B2B coming from the direct channel, according to respondents.

Other key findings from the study include:

  • Digital products are now firmly entrenched in the strategic business plan,

  • Firms are prioritizing profitability over subscriber growth,

  • The e-commerce solutions in use today have many shortcomings, and

  • Launching new digital products is a significant undertaking today.

Cliff Conneighton, VP Corporate Marketing at hybris, commented, “We believe this research shows that many businesses offering digital products and services are capitalizing on sales opportunities and taking more control of their sell side operations. However, many are also constrained in achieving this by the limitations of their e-commerce solution. It’s clear to us that businesses need to ensure they have a flexible commerce infrastructure in place to support their evolving digital commerce strategy.”

To download a copy of the Forrester Consulting study, “The Future State Of Digital Commerce Solutions”, visithttp://www.hybris.com/en/product/digital-commerce.

ControlCircle achieves 50% growth and appoints industry veteran as sales director

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The demand for mission-critical managed and cloud services has generated 50% organic growth for ControlCircle, a leading UK managed services provider.

The privately held UK tech firm, which has completed its fiscal 2012, plans further growth over the next financial year. This is underlined by its appointment of sales director Matthew Parker, previously UK sales and marketing director at Claranet and significant industry experience of working with service providers Reliance Globalcom and Energis.

This year’s performance sees ControlCircle surpass the £20m revenue mark and produce strong year-over-year profitability growth by delivering capabilities to clients in financial and professional services, insurance, e-retail, recruitment and internet-based businesses. It is shortly to announce two significant enterprise wins.

“We are delighted to welcome some great brands to our portfolio this year and to see the continued investment in our managed services portfolio so well received,” said Carmen Carey, CEO at ControlCircle. “Matthew will be a significant asset to our management team, and a key contributor to our two-year growth plan. We will also continue our search for dynamic individuals to join us, with experience ranging the spectrum of application development, networking and security, storage and data centre expertise.”

“ControlCircle is well respected in the managed services industry, as the strategic partner to CIOs within many global internet-based businesses,” said Matthew Parker. “I believe the strength of expertise combined with the personal level of service is what is driving growth today, and I’m delighted to be on board.”

The company delivers managed and cloud services solutions globally and this year also marked the launch of Hybrix™, its enterprise cloud platform, and Max3000™, the comprehensive monitoring, management and client portal platform.

For further details of, or to apply for, the job opportunities at ControlCircle, please visit the website.

Cisilion and Easynet present a unified front

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London, 22nd November 2012 – For businesses to be effective, integrated communications enable employees, customers, suppliers and partners to work in the most efficient way. By enabling collaboration and centralising critical services such as the address book, shared document repositories and instant messaging, businesses can drive efficiency but also transform the work environment. Easynet today builds on its existing smart solutions set by offering a tailored consultative approach to the implementation of unified communications. This solution starts with a thorough, comprehensive audit of the business and delivers a unified communications environment that is fully integrated into the customer’s infrastructure.

Easynet is partnering with the award-winning integrator Cisilion, whom Easynet selected due to its in-depth experience and quality reference customers. Together, the organisations deliver a comprehensive unified communications solution featuring call management, instant messaging, web/video conferencing and IP-based telephony delivered on top of the Easynet smart networking solution set.

Field sales teams accessing pricing information on tablets; customer service managers sharing a client’s history between desktops; HR teams interviewing by videoconference; and finance teams sharing forecasts whilst on conference calls can all benefit from Easynet’s Unified Communications service, with the peace of mind that comes from working with a partner dedicated to providing an outstanding service experience.

Justin Fielder, Easynet CTO said: “It is often perceived to be easy for unified communications vendors to deliver an ‘off the shelf’ solution, but in order to extract the maximum value rather than just deploying a new piece of technology, what’s required is an in-depth understanding of the entire corporate network environment. This is where Easynet comes into its own, with our skilled integration of network and applications, service management expertise and commitment to customer excellence. Partnering with Cisilionmeans we can deliver a tailored unified communications solution coupled with a strong service wrap”.

Rob Morgan, Chief Executive Officer of Cisilion said: “Naturally I am delighted that Easynet has selected Cisilion for this key partnership. The decision is a strong validation of our technical, marketing and business competence in the area of unified communications, where our ability to provide solutions from both Cisco and Microsoft is a key differentiator. Our joint focus on transforming the way that organisations work, whilst providing unprecedented levels of customer service, means that our customers will have access to Easynet’s and Cisilion’s portfolios, under a single service model. I very much look forward to growing our relationship with Easynet and I believe this partnership is pivotal to our long term growth.”

Will Online Shopping Impact Business Productivity this Christmas?

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Bloxx, the innovator in Web and email security, today highlighted that the projected increase in online shopping in the run up to Christmas could end up having a significant impact on business productivity if not proactively managed.

A new report from Google on online shopping has highlighted that this year shoppers will start their research and buying earlier and plan to spend more. The projected increase in online spending is also highlighted in the most recent IMRG Capgemini e-Retail Sales Index report that forecasts yearly growth of 14%. According to CareerBuilder, 50% of online shopping takes place during working hours.

“In the lead up to Christmas it’s all too easy for staff to become distracted and end up spending excessive time online researching or purchasing gifts” said Graham Twaddle, Bloxx’s Chief Technology Officer, “but proactively managing this with a comprehensive Internet Acceptable Use Policy and a flexible Web filtering solution mitigates the risks.”

Most Web filters, which just block a list of pre-determined inappropriate Web sites, offer simple “yes” or “no” access to shopping or productivity-hogging game, entertainment or sports sites. However, Bloxx’s real-time Web content filteringlets organizations set comprehensive, yet flexible, security and Web access policies.

This kind of control and visibility into employees’ Web use lets organizations set access policies based on specific times of day (e.g. lunch breaks) or quotas (e.g. 30 or 60 minutes), and can be seasonally adjusted to allow access to different categories of content (e.g. allowing someone, for example, to shop for holiday deals on “sports equipment” but not access a “sports gaming” site).

Intershop Releases Intershop 7.2

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Jena, Germany, November 22, 2012 – Intershop today announced the availability of Intershop 7.2, the latest version of its next generation e-commerce platform. The latest version is targeted at further improving the customer shopping experience across multiple channels.

The new features include:

  • Promotional Import guarantees a seamless collaboration between outbound marketing i.e. traditional postal mailings and other printed materials, from newspaper supplements to flyers and coupons or promotional codes. Intershop 7.2 offers an import mechanism that allows promotions and promotional code groups to be imported from an external system.

  • More targeted marketing campaigns with Design View extensions that support the marketing manager and the designer to configure the shopping environments faster and in an easier way. Online and offline promotions can easily be exchanged between organisations, subsidiaries and geographies.

  • Improved customer specific layout to enable retailers to create a personalised shopping experience based on specific customer requirements. Intershop 7.2 includes the ability to display custom actions, layouts and personal pricing simultaneously. With this functionality, retailers can plan campaigns for loyalty customers, with not only a personalised look and feel but also with corresponding individual offers and prices.

  • Improved workflow with easy image loading. Content editors can now stay within a task to find appropriate images to support text, loading both the image to the text and storing it in the media library at the same time. With images stored in the Media Library, all images can be found and used from other areas within the platform.

  • Intershop 7.2 enables ‘Show it my way’, harmonised sorting that allows visitors to view combined search results based on price, relevance, product number or any other attributes. The new sorting mechanism gives the site visitor more options.

  • More flexible payment framework extension with ISHpay service that can be used as a blueprint for any kind of new payment service, regardless of particular regional payment methods or an individual method for interfacing with financial accounts.

  • “Fast Start Store” gives design teams more layout and appearance controls that are flexible and fast to implement and can be reused easily. With a pre-defined cook book, the design team can easily adapt and modify the template for new shops and sites. The new "Fast Start application" helps to save time in the design and development of new shopping environments with increased creative design flexibility.

Jochen Moll, Member and Spokesman of the Board of Management, Intershop said, “Our new Intershop 7.2 platform offers a wealth of opportunities for a more customer focused offering while also improving design capabilities that save e-businesses time and resources. It is a strong proof point for Intershop´s mission to provide our customers with the most efficient solutions to leverage the potential of the ever growing e-commerce market.”

Intershop 7.2 is available from today. 

SaaSID is named finalist in Tech Trailblazer Awards

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22nd November 2012, Basingstoke, UK, – Cloud application auditing and security company, SaaSID, has been nominated as finalist in two categories of the 2012 Tech Trailblazer awards. SaaSID has been shortlisted as a Security Trailblazer and a Cloud Trailblazer. Voting is open to the public and will close on 14th December.

Tech Trailblazers is a new concept in awards, designed explicitly for businesses that are less than five years old and at C-series funding or below. The awards have low barriers to entry and prizes that not only recognize startup innovation, but also proactively help startups to grow their businesses with exclusive coaching, mentoring and development from venture capitalists and leading Chief Technology Officers, as well as an estimated prize fund worth in excess of $1million. The awards seek to recognize true innovators in the following enterprise technology areas:

  • Big Data Trailblazers
  • Cloud Trailblazers
  • Emerging Markets Trailblazers
  • Mobile Technology Trailblazers
  • Networking Trailblazers
  • Security Trailblazers
  • Storage Trailblazers
  • Sustainable IT Trailblazers
  • Virtualization Trailblazers

The Tech Trailblazer Award nomination follows shortly after SaaSID was named as a supplier of Specialist Cloud Services to G-Cloud ii, the UK Government Cloud Computing procurement framework. G-Cloud is designed to enable the UK public sector to benefit from new, innovative technologies more quickly and to deliver economies of scale across government departments when ICT programmes are rolled out.

Ed Macnair, CEO of SaaSID, commented, “We are extremely excited to have been nominated in two categories of the Tech Trailblazer Awards. Our technology solves a real problem faced by CIOs who are trying to manage web applications and the influx of personal computing devices into the enterprise and it has already caught the attention of the judging panel, which includes some notable names from the technology and investment worlds. Our participation in the Tech Trailblazer Awards has provided us with a fantastic opportunity to raise awareness of our innovation with CIOs of companies worldwide. Tech Trailblazer Awards is a great initiative that really supports up and coming companies in the technology sector. I’d like to thank everyone who adds their vote.”

SaaSID’s technology, Cloud Application Manager, facilitates organisations’ use of cloud-based applications by authenticating employees through the browser, then managing and auditing their use of applications. Cloud Application Manager seamlessly integrates with existing directories, including Active Directory, LDAP and OpenID. The browser-based technology can perform policy-based redaction of sensitive information presented by web applications, or restrict features within web pages according to a user’s role, regardless of the device they are using. This extends enterprise security policies to the cloud and helps organisations to address the governance, risk and compliance issues associated with web application use and the implementation of BYOD initiatives.

SaaSID has been shortlisted as a Cloud Trailblazer and a Security Trailblazer in the 2012 Tech Trailblazers Awards. Votes can be added here:

Cloud Trailblazers http://tech-trailblazers.wazoku.com/comp/cloud/entry/1400d44030cf25991d725343b6a8b0af

Security Trailblazers http://tech-trailblazers.wazoku.com/comp/security/entry/1400d44030cf25991d725343b6517edd

-ends-

About SaaSID                                                                                                                                                                                                                                                                                                                                                                                                                                SaaSID provides authentication, management and auditing solutions that help organisations address the productivity, security and compliance issues associated with the growing use of Web applications and the implementation of BYOD initiatives within the wider consumerisation of IT. SaaSID solutions enable organisations to reduce user administration effort, increase productivity, prevent application misuse and meet audit requirements, while gaining the full benefits of the Cloud. Furthermore, its solutions support any device, thus enabling organisations to extend their security strategies to include BYOD and BYOS initiatives. SaaSID has partnerships with market leading technology, cloud platform and application providers including Salesforce.com, EMC Greenplum, Fujitsu, Kinamik, Microsoft and Apple. The company is headquartered in Basingstoke, United Kingdom.  For more information, visit www.saasid.com.

Follow SaaSID on Twitter: https://twitter.com/SaaSID
Connect with SaaSID on LinkedIn: www.linkedin.com/company/saasid-limited

Follow the awards on Twitter @techtrailblaze or via the hashtag #TTAwards, or visit LinkedIn at http://www.linkedin.com/company/tech-trailblazers-awards.

NTT DATA to become Patron of The Open Championship

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London, United Kingdom, November 22, 2012NTT DATA, the global IT innovator, announced today that it is to become a Patron of The Open Championship.

The Open is golf’s oldest Major Championship and is administered by The R&A. With a 150-year heritage, the Championship has been won by some of the greatest players in the game.

In choosing to support The Open Championship, NTT DATA aims to demonstrate the values it shares with this long-standing event; a strong heritage, international outlook, long-term relationships and continuous innovation. Through branding on the course, online and on TV, the company expects to increase its brand awareness and reinforce its reputation as an innovative IT partner for companies and organisations worldwide.

The Open is a global event with more than 3,800 hours of television coverage broadcast to 498.9 million homes around the world. In 2012, more than 180,000 spectators attended the Championship at Royal Lytham & St Annes. There were 5.8 million unique visitors to The Open's official website during the Championship, with 300,000 hours of streamed coverage via the Internet.

Toshio Iwamoto, CEO of NTT DATA, said: “We are very proud to become a Patron of The Open Championship. Aligning ourselves with this prestigious Championship presents an exciting opportunity for us to demonstrate our shared values of success, commitment and performance while also accelerating our global business.”

Mike Tate, Executive Director – Business Affairs of The R&A, said: “We are delighted to welcome NTT DATA as a Patron of The Open Championship. There is a great deal of synergy between a leading global company in NTT DATA and the Championship, which attracts a truly international field and is watched by spectators from all over the world. We look forward to developing a successful association between NTT DATA and The Open Championship.” 

The 2013 Open Championship will be staged at Muirfield from 14-21 July, 2013. For more information or to purchase tickets please visit TheOpen.com.

For more information, please visit www.nttdata.com

About NTT DATA

NTT DATA is your global innovation partner. Headquartered in Tokyo, we have business operations in over 35 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services from consulting and systems development to outsourcing.

NTT DATA combines local flexibility and agility with centrally coordinated access to global resources. NTT DATA’s long-standing customer relationships are a testament to its ability to combine the best of both worlds: the scale and resources of a globally operating group, combined with local teams possessing deep market insight and expertise. This has allowed NTT DATA to meet customer needs all over the world, consistently exceeding their expectations for quality, timeliness, and local knowledge.

About The R&A

Based in St Andrews, The R&A organises The Open Championship, major amateur events and international matches. Together with the United States Golf Association, The R&A governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings. The R&A’s working jurisdiction is global, excluding the United States and Mexico.

The R&A is committed to working for golf and supports the growth of the game internationally and the development and management of sustainable golf facilities. The R&A operates with the consent of 143 organisations from the amateur and professional game and on behalf of over thirty million golfers in 126 countries.

Further Information



Account Executive
Tel: 02078022626
Email: abigail.lloyd@lewispr.com


Intrabench Cloud CRM Now Features SYNETY's CloudCall Integrated Telephony Functions

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SYNETY has announced that its CloudCall Click on-demand business telephony solution is now integrated with the Intrabench cloud CRM suite. 

The integration enables Intrabench users to take advantage of CloudCall’s advanced click-to-call capabilities and reporting functions to streamline outbound calling, improve customer interactions and enrich their customer records.  Users also benefit from CloudCall’s ultra-low outbound costs of just 0.75 pence (UK) per minute for landline numbers and 2 pence per minute for mobiles, delivering significant savings on communications costs. 

CloudCall’s functions can be delivered as an adjunct to Intrabench users’ existing telephony on a per-user, per-month basis, with no upfront costs.  An additional feature is the ability to record all calls made using CloudCall, and instantly access and replay recordings to give a comprehensive overview of current and historic client interactions.

Tushar Joshi of Intrabench said:  “Integrating click-to-dial telephony directly into the Intrabench user interface helps to boost staff efficiency, and CloudCall’s reporting functions give a comprehensive log of client transactions while delivering significant cost savings.   Together with its call recording capabilities, integrating CloudCall with Intrabench CRM gives users a more complete picture of their interactions with customers.  The integration was made easy with SYNETY’s API, taking just a couple of hours.”

CloudCall Click enables software integration which works with customers’ existing phone systems or can be used as a standalone system using the included CloudCall Communicator softphone.  It delivers click-to-call and call recording functions integrated into a customer’s CRM, sales automation or business software. 

SYNETY also offers a fully featured, hosted business communications solution that delivers real cost savings and productivity benefits.  CloudCall Enterprise operates as a stand-alone hosted PABX service over a broadband connection, using either SYNETY VoIP handsets or the SYNETY softphone.  It can be provisioned within a few minutes and installed, configured and running within two working days, offering a hassle-free alternative to line rentals with a competitive per-user, per-month service charge. 

Additional built-in functions include advanced reporting and analysis on usage and activity by user so that entire workforces can be monitored easily, integrated IVR / Auto-Receptionist to greet and help route incoming calls efficiently and call queuing which allows calls during busy periods to be handled more efficiently.

CBO Selected for Biggest ICT Contract Ever in Solomon Islands

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22 November 2012 - Australian networking company CBO Telecommunications has been awarded a contract worth AUD$3.25 million for the largest ICT project ever undertaken by the Solomon Islands Government. The company is tasked with building a Metro Area Network (MAN) as a single-use network for public sector agencies.

Working with local Solomon Islands’ partner Satsol, as well as Cambium Networks, Opengear and APC, CBO Telecommunications will build the network using high performance Point-to-Point OFDM links, and Point-to-Multipoint using the WiMAX wireless communications protocol which will connect over 80 locations.

CBO Telecommunications Managing Director, Mark McGregor, said: “We have selected leading vendors such as Cambium Networks, Opengear and APC to form the technology base for our design team. We are very pleased to engage with a progressive organisation such as Satsol, which reinforces our commitment and dedication to the training of local support and Solomon Island Government staff as a key to developing local skills. This project leverages the CBO Telecommunications experience over the past decade across Government agencies in Australia, as well as our Minerals and Energy global footprint.”

The deployment project includes the design, installation and management and support of the entire MAN network. The installation is expected to be complete by March 2013, followed by a three year maintenance and support agreement.

“The Government network project is the largest ICT project that the Solomon Islands Government has even undertaken,” said Smith Iniakwala, Director - ICT Support Unit of Solomon Islands Government. “It will allow the Government to deliver a uniform set of ICT services to all 26 Ministries in more than 80 locations across the capital; Honiara. The network will help the Government to control their ICT recurrent costs, improve inter-government communications, and rollout a suite of IT applications that form the foundations of E-Government.

“CBO Telecommunications was selected for this project due to their willingness to work with the local private sector to build ICT skills in-country, and their demonstrated competence in deploying similar networks elsewhere. The Solomon Islands Government looks forward to strengthening their partnership with CBO Telecommunications in the years ahead.” 

CBO Telecommunications was recently awarded the title of Largest Project in the APAC region for its Solomon Islands contract at Cambium Networks’ first ever Distributor Conference in Dubai. CBO has had a strong relationship with Cambium since 2003, initially as a partner of Motorola, before becoming a Platinum partner of Cambium when it became a standalone independent Fixed Wireless Broadband company over a year ago.

For further information about CBO Telecommunications, please visit http://www.cbo.net.au/.

Gigaclear successfully completes a new round of financing enabling it to accelerate fibre broadband

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Oxfordshire, 22 November 2012 Gigaclear Limited is pleased to announce that it has successfully concluded further equity financing for the Company that enables it to substantially accelerate the pace of its roll-out of ultrafast fibre-to-the-home (FTTH) broadband networks in rural UK communities.

Gigaclear, founded in 2010 by Mathew Hare, designs, builds and operates fibre broadband networks in rural UK communities. Its networks deliver ultrafast internet access at 1000Mbps, delivering broadband speeds in excess of those generally available even in cities. In the last 12 months Gigaclear has built two FTTH networks in the communities of Hambleton in Rutland and Appleton and Eaton in Oxfordshire. Customers are thrilled with the Gigaclear service, being able to communicate, work, entertain and play more effectively and reliably. The group also owns and operates six other rural community internet networks using other technologies such as wireless and xDSL.

The additional funds secured from a group of private investors will allow Gigaclear to expand substantially the number of communities it can serve with FTTH. This will be good news to the scores of rural communities which have registered interest with the company to bring Gigaclear services to their villages and towns.

Immediate plans are to build a further four networks in communities where substantial pre-orders have already been taken. The funding secured has exceeded Gigaclear’s minimum requirement to fund these communities. However, given the level of current engagement between Gigaclear and additional rural communities, the Company will continue to hold open its offer to investors on the same terms for a limited period. Cameron Barney LLP have been Gigaclear’s financial advisers in arranging this transaction

Matthew Hare, chief executive, Gigaclear said: “Gigaclear has successfully proven the level of demand for high speed internet in rural and semi-rural areas and has developed a business model which enables it to offer sensible returns to investors. It is now about rolling-out to more communities. The additional balance sheet strength we now have in place should secure Gigaclear’s position at the forefront of rural broadband development.”

Aito showcases CEA solutions with Open Technologies at Leading Russian Telco Tradeshow

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Espoo, Finland – November 22, 2012: Today, Aito Technologies, the leading provider of Customer Experience Analytics (CEA) for mobile operators, announced its joint presence at the Billing and OSS Forum in Moscow with recently announced industry partner Open Technologies, one of the leading IT suppliers in Russia.

Aito and Open Technologies will be sharing their knowledge and insight about customer experience and how to apply the analytics insights within the telecoms sector throughout the show, both at their booth and in conference presentations.

Alexander Vasilevich, Aito Technologies’ Sales Director for Russia and CIS, noted: “We are very pleased to participate at this important telecoms tradeshow with our customer experience analytics solution, Aito CEA. At the show we will be meeting with conference delegates and demonstrating the power of Aito CEA and the value of our joint partnership with Open Technologies for the Russian Telco sector.”

The conference is taking place at Radisson Slavyanskaya hotel, Moscow on 29-30 November 2012.

To book a meeting, please contact marketing@aitotechnologies.com

For more information, please visit: www.boss-forum.ru.

DatacenterPeople appoints Steve Brown to lead Contract & Interim Recruitment Business

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London, United Kingdom - DatacenterPeople, a leader in talent for the data centre industry, has today announced the appointment of Steve Brown to lead the company’s growing contract and interim recruitment business.

 DatacenterPeople CEO Peter Hannaford said “Outside of day-to-day operations, much of our industry is project based. We’re increasingly being asked to provide individuals or bespoke teams for project work for data centre  design, build,, upgrades and process improvements. We’re delighted to announce the appointment of Steve Brown to lead this key focus area for our business. Steve brings over 25 years of IT recruitment experience and we’re confident his appointment will enable us to continue our growth and further enhance our ability to provide great solutions for our clients.”

Steve Brown added “I’m excited to be joining DatacenterPeople. The data centre industry continues to grow throughout the world and as a consequence the challenge and importance of finding the best people is greater than ever. DatacenterPeople is already building a strong position as a leading talent specialist within the industry with an extensive portfolio of high quality candidates. With my experience and background I look forward to helping new and existing customers locate and secure the best talent for their projects across the globe for either short or longer term assignments.”

Steve brings significant experience within the IT sector to DatacenterPeople having delivered successful talent solutions over the long term for leading organisations including Nortel, Atos Origin, CSC, Teleglobe and many others.

For more details, please contact DatacenterPeople on +44 (0)8448 005553 or visit the website at http://datacenterpeople.org/

==Ends==


About DatacenterPeople:

DatacenterPeople is the leading organisation dedicated to data centre recruitment. DCP benefits from its extensive global network and its founders have worked in the industry for over 40 years. DCP uses its team of specialist consultants to attract, locate and retain the finest permanent, interim and professional staff for the data centre industry.

DCP implements the finest employment strategy for candidate and client alike. DatacenterPeople: providing the people behind a successful data centre.

Press Contacts:

Peter Hannaford

peter.hannaford@datacenterpeople.org

Damien Wells

Spa Communications

dwells@spacomms.co.uk

Further Information



Director
Tel: 07900 302102
Email: dwells@spacomms.co.uk

Rostrvm Solutions launches Call Centre Calculator app

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Rostrvm Solutions, the UK contact centre software provider, has launched a handy and useful app for mobile devices, to assist busy managers in calculating inbound call centre staffing needs.

Rostrvm’s inbound call centre calculator app calculates the number of staff needed to deal effectively with calls and is available now through the App Store and Google Play.

The calculator provides an instant indication to managers of the number of people needed to man call centre phones whilst meeting the required service level targets.

The app is quick and easy to use - simply enter the expected number of calls per hour and the average call length in seconds, then insert the service level target percentage needed in a set number of seconds. The calculator will show the number of agents required instantly.

The calculated number of agents indicates the number that must be either handling calls or available to handle calls at all times in the hour to meet the required service level.

Ken Reid, Marketing Director at Rostrvm Solutions, said, “Customers must be kept happy but staffing needs can change rapidly within some of today’s contact centres due to the dynamic marketplaces they serve. Managers need fast and easily accessible information to help them make efficient calculations, wherever they are, 24 hours a day.”

The Kenton Group Helps RAD Bring Innovative Game Changer to the Ethernet Demarcation Device Market

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The Kenton Group has today announced the availability of a new SFP (small-form-factor) Ethernet Network Interface Device (NID) which has been hailed a game changer within the Ethernet Demarcation market. At only 7cm in length, RAD Data Communications’ new Micro NID (MiNID) is a highly intelligent solution that plugs into the SFP cage of any host unit, and has been specifically designed to reduce costs, eliminate operational pain points and eradicate the need for multiple pieces of equipment.

RAD’s MiNID is non-invasive, non-disruptive and is extremely easy to install and maintain. Minimising power consumption and eliminating the need for additional equipment and rack space, the solution significantly reduces installation and deployment overheads and lowers the overall total cost of ownership. The MiNID is ideal for mobile backhaul service assurance, shared wholesale/service provider functionality in out-of-footprint Ethernet service deployments, Carrier Ethernet enhancement for Ethernet switches, and Ethernet transport monitoring for IP services.

Lee Palmer, Commercial Director at The Kenton Group, comments: “Previously carriers and operators have had to rely on multi-box deployments, however the MiNID complements existing equipment which offers considerable savings and benefits. Its compact size reduces storage costs and is ideal for small cell backhaul applications, as well as virtual private networks and carrier-wholesale provider network termination.”

The MiNID offers real time network performance reports with per-Class Of Service SLA definition and can be used with various fibre types – single mode, multi-mode and electrical SFPs. The solution can handle up to 1 Gbps of Ethernet traffic and features per-port and per-flow monitoring capabilities, including Ethernet OAM loopbacks, and can be remotely managed independently managed from its hosting device or integrated with its hosting device so that they act together and appear as single unit.

“Carrier Ethernet should be profitable, not painful. In tandem with RAD’s full performance monitoring suite of solutions, deployment of the MiNID turns Carrier Ethernet into a more profitable service, eliminating many of the operational pain points that service providers currently experience,” states Amir Karo, Vice President of Marketing at RAD Data Communications.

The MiNID was shortlisted for a Leading Light Award in the “Best New Product (Telecom)” category, which recognise companies that have developed potentially market-leading products that, through engineering and technical excellence, enable the deployment of profitable next-generation telecom services.

For further information and to view an online video of how the new MiNiD works, please visithttp://www.microtel.co.uk/products/product.cgi?i=667. You can also keep up with industry and news from The Kenton Group by following @thekentongroup on Twitter. For further information about RAD please visit www.rad.com.


Survey Reveals IGEL as Clear German Market Thin Client Leader

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Reading, UK November 22, 2012 – Thin client manufacturer IGEL Technology is a clear industry market leader with business customers in its home country of Germany, according to the latest independent study from ICT market analysts, ama GmbH. In the survey of over 6,000 businesses with more than 50 people, thin clients accounted for 11% of desktops and 35% of them were IGEL devices.

Across all sizes of companies surveyed, devices from IGEL proved to be far more popular than those of its direct competitors. The company’s dominance was most clearly seen in large enterprises, where IGEL had an average share of 44.3% of the thin client desktops. In industry sectors, the greatest IGEL shares were found in the healthcare sector (58.6%), construction industry (58.2%) and the automotive industry (48.0%).

“We’re extremely pleased with the results of this German business survey and will continue to invest and innovate with thin clients and software to help our customers at home and across Europe reap the benefits of server-based computing and virtualized desktops,” said Dr. Frank Lampe, Marketing Director at IGEL Technology.

Over the past year, IGEL has continued to invest in the wider-European market by opening offices and recruiting new distributors in France and the Netherlands and appointing supporting marketing agencies. In the UK in September, IGEL reported 45% year-on-year growth in thin client sales and 50% growth of its desktop conversion software, which allows businesses to cost effectively extend the life of their current desktops by converting them to IGEL-like devices to deliver a Server-Based Computing architecture or to produce a shorter return on investment when migrating to a Virtual Desktop Infrastructure (VDI) environment.

Public Cloud not considered safe enough by 87 per cent of businesses

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City Lifeline, the central London colocation data centre, has found that private Cloud is the more popular choice for businesses, with 63 per cent choosing private over public. Although the results, which come from an on-stand survey carried out at this year’s IP Expo, also demonstrated a growing understanding of Cloud in general (only 4 per cent of businesses claimed not to understand it), 87 per cent felt that private was safer than public.

Roger Keenan, managing director at City Lifeline said, “With technology, security risks should always be considered, but they do not need to become obstacles. Our aim at this year’s IP Expo was to increase understanding of Cloud among businesses, so they can make the most of all it affords. Both public and private Cloud have merits, but security should not be a concern with either if you are working with a reputable provider”.

Although acceptance of the Cloud as a concept continues to increase, the Federal Cloud Computing Survey recently found that security was one of the top challenges facing businesses when they consider the Cloud. However, City Lifeline found that privacy and security issues surrounding the Cloud in general are quickly becoming a thing of the past, with only 37 per cent of respondents letting this stand in their way. 41 per cent of businesses believe there are no obstacles at all, so why is there such a discrepancy around public over private?

City Lifeline was on hand at the IP Expo to offer expert advice and a free hosting health check for businesses, and was there to help to navigate the Cloud computing minefield that businesses of all sizes are facing when choosing between public and private.

-ENDS-

About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.   

For further information about City Lifeline visit: www.city-lifeline.co.uk 

Further Information



Account Executive
Tel: 01189090909
Email: Lucy@berkeleypr.co.uk

TEXPO Agreement Signals Continued Growth Of Cannon Technologies In The Middle East & Pakistan

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Cannon Technologies has taken another significant step in its planned expansion into the Middle East & Pakistan, after signing an exclusive partnership agreement with TEXPO.

The collaboration with TEXPO, the global technology infrastructure provider will cover the distribution of Cannon Technologies’ market leading T4 Data Centre Solutions to end users across Pakistan, as well as other parts of the Middle East.

Headquartered in Dubai, TEXPO is a well-respected business working across Pakistan, much of the Middle East and the US, and is well-known for its expertise in   data centre project implementation.

Company CEO Dr Sarfaraz Alam was recently honoured at Power 100, an event which commends the 100 most powerful and influential leading Pakistani men and women in the world.

Commenting on the new partnership, James Coughlan, director of Cannon Technologies Middle East, says: “Our agreement with TEXPO is part of our expansion plan in the Middle East and Pakistan. We are proud to associate our products with TEXPO, a business with a similar outlook to us in areas such as innovation and customer care, and which has a superb track record as a technology infrastructure provider. We both believe that this partnership will be  a step in the right direction towards growing our business and servicing our client base in Pakistan.”

TEXPO’s CEO, Dr Sarfaraz Alam adds: “We’re at the centre of a fast growing market that demands innovative and robust IT solutions. Cannon Technologies has long been a market leader when it comes to developing ideas that make data centres run more smoothly and more efficiently.

“Data centres are now the hub of so many successful businesses and we’re confident that this partnership will help to bring a new level of reliability to the market. And by opting for Cannon Technologies innovative products, we can provide great value for money to our customer in the Gulf Cooperation Council (GCC) and Pakistani markets.”

TEXPO will distribute the full range of Cannon’s T4 Data Centre Solutions, including Free Form Aisle Cocooning, an advanced technology which provides cost-effective air cabling containment as a single integrated solution, and features vertical closure panels, support for legacy technologies and a low energy footprint.

Other products include a range of mini-data centre side mount cooling units, as well as the award winning ServerSmart Cab server cabinets, which offer unparalleled cooling capabilities and provide the perfect environment for universal housing of 19-inch servers.

TEXPO will also be increasing the penetration of the recently updated Cannon T4 Data Centre Manager (T4 DCM) software suite. The latest version means the network operations centre (NOC) can monitor a company’s entire global data centre portfolio as a single bar on the monitor screen and allows preventative or restorative action to be instigated in seconds.

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CAN0178UK

Photo Available Here: http://turt.co/can178 [username: pics | password: pics]

Caption: Dr Sarfaraz Alam CEO TEXPO with Ted Reddicliffe, Chairman of Cannon Technologies at the Power 100 Event

ABOUT CANNON TECHNOLOGIES

With a 34 year pedigree , Cannon Technologies provides T4 Data Centre Solutions around the globe - from building complete data centres as turnkey projects up to TIA 942 Tier 4; to suites of intelligent, environmentally managed racks including cold-aisle cocooning, per-rack access control, video surveillance, intelligent power distribution and UPS. For more information please visit www.cannontech.co.uk

ABOUT TEXPO

TEXPO is a global technology infrastructure provider with more than 15 years of an outstanding track record and a high profile client base across the Middle East, Central and South Asia and North America. TEXPO has a huge expertise in design and installation of the network infrastructure for earth ground communication satellite stations, conventional and modular data centers. TEXPO has its operations in UAE, USA, UK, KSA, & PAKISTAN. For more information, please visit http://www.texpoglobal.com.

For further press information please contact:

Debby Freeman on:  +44 (0) 1487 843366

e-mail: debby.freeman@turtleconsulting.com

or

Phil Turtle on: +44 (0) 70 7470 7080    

e-mail: phil.turtle@turtleconsulting.com

Turtle Consulting Group

Le Pain Quotidien to roll out J2 touchscreen EPoS at its London bakery & communal table ...

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Hardware manufacturer J2 Retail Systems, known for delivering one of the lowest total costs of EPoS ownership in the retail and hospitality industries, has revealed details of the latest company to select its PC-based touchscreen terminals.

Le Pain Quotidien is a chain of characterful, upmarket bakeries-cum-casual dining venues.  Spanning both fine food retail and food service, the homespun feel of its stores belies the brand’s international success.  It currently operates in 18 countries, including from 22 central London locations.  The core of the business is retail bakery, offering artisan breads, patisserie and savouries made using organic flour and wholesome ingredients.  Le Pain Quotidien also serves its boulangerie fare and a range of homemade dishes, inspired by the owner’s roots in Franco-Belgian cuisine, as either ‘take-out’ or ‘dine-in’. 

When Head of IT, Robert Brown, joined the business in Spring 2012, he saw that the current till provision – a mixture of cash registers and EPoS – was not serving the business.  “The equipment was quite dated and very expensive, and we were not getting the support we needed,” he observes. Brown decided to source a contemporary EPoS solution.

He comments: “Experience drew me towards a company I’d worked with in a previous position, whose reliability and technical performance I could trust and who I knew to be cost-effective.  That company was J2 Retail Systems.”  Continues Robert Brown:  “I found plenty of case study material to prove J2’s general market prominence, not to mention its dominance in bakery retail.  Also, as J2 operates across hospitality and food retailing, I knew all aspects of our business would be covered by a J2 EPoS solution.”

Brown is now planning to roll out 100 J2 630 PC-based touchscreens to its London locations.  “We shall start to phase in the J2s and move through our upgrade programme,” he adds.  “The J2 630s are latest technology and offer the best value for money. We expect a range of benefits including improved system reliability, ease of use, speed of use, longevity and cost-effectiveness. Using J2s, our cost of EPoS ownership should definitely be reduced.”

J2 RETAIL SYSTEMS                                                                                           www.j2retailsystems.com

J2 Retail Systems is a specialist manufacturer of PC-based touchscreens, LCD touchscreen monitors and point-of-sale hardware to the retail, hospitality and leisure industries.  With 100,000 units+ installed worldwide, its clients include thousands of leading-brand retailers, leisure operators and hospitality businesses.  

J2 products represent innovation, reliable performance and one of the lowest costs of EPoS ownership achievable today.  The company controls its own design and manufacture and constantly looks for ways to improve the cost and quality of its user experience.

J2’s history has been one of pioneering and market ‘firsts’, including the first EPoS to contain Solid State storage drives as standard.  The company now offers clients the widest choice of leading-edge touchscreen technologies available.  It recently brought to market the first system to proactively monitor EPoS hardware and automate fault diagnosis and resolution before a till failure occurs.

LE PAIN QUOTIDIEN                                                                                    www.lepainquotidien.co.uk

Operating in 18 countries, this international group manages to make each store feel like an independent ‘one-off’ business.  Each Le Pain Quotidien store shares values and philosophies but manages to retain its individuality.  The UK business was set up in 2005 and consists of 22 locations in central London.

Exceptional handmade bread, pastries and savouries are the brand’s staple offering but customers are also invited to a ‘communal table’ to share meals and snacks inspired by the founder’s Belgian roots, from breakfast to dinner.  Private catering and outside parties are also catered for.  As part of the brand’s ‘dine-in’ or ‘take-out’ options, it retails its own jams and chocolate spreads, together with the granola and coffee served at  its communal tables, making shopping and dining a seamless experience. 

Le Pain Quotidien sources ethically, and where it can be certain of provenance.  This influences every part of the way it does business, from the food it serves to the environmentally-aware design of its stores and the materials it uses.  “It's good for our bodies, our communities, and our earth” is its mantra.

RGB Communications To Distribute PRONESTOR DISPLAY

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Hungerford, Berkshire, UK:  23 November, 2012: RGB Communications has today announced an exclusive distribution agreement, covering the UK and Ireland, with Danish based proNestor. Under the agreement RGB will distribute PRONESTOR DISPLAY a software solution which allows RGB's channel partners help their customers fully utilise their meeting rooms, improving productivity at the same time as reducing operating costs.

PRONESTOR DISPLAY software pulls data from Microsoft Exchange and Google Calendar to provide companies with a professional, cost effective and flexible digital display solution which shows who has booked what meeting, in which meeting room, for what length of time.

"PRONESTOR DISPLAY is a great fit for RGB. Our channel partners have already supplied or, are about to supply, the AV kit to be installed within meeting rooms. Now we are giving them a revenue generating, add-on, cross-sell opportunity by offering a solution to more effectively manage those same meeting rooms," explained Gordon Innocent, RGB's Chairman.

"If companies realised how often meeting rooms are booked and not actually used, they would be quite astounded. Especially, if they calculated how much that expensive 'empty' office space is costing them," said Innocent. "The ability to monitor that meeting rooms are fully utilised, can help to identify underused rooms to be turned into more productive work areas or, if they are leased, being returned to the landlord. Either way companies are able to improve productivity or reduce their operating costs."

The PRONESTOR DISPLAY software runs on iPads, Android and other Windows tablets which can be securely and stylishly mounted in a specially designed frame on either the wall or glass outside of a meeting room. This enables individual rooms to be booked 'on the fly', for immediate use, directly from PRONESTOR DISPLAY.

Digital displays showing the data delivered by PRONESTOR DISPLAY can also be placed in reception areas and in meeting areas, where there are several meeting rooms making it extremely easy for both visitors and employees to know where meetings are. The PRONESTOR DISPLAY software is customisable providing new opportunities for corporate branding.

PRONESTOR DISPLAY allows businesses to identify trends around which individuals or departments are costing them money from empty meeting rooms.

"How many times have you tried to book a specific meeting room to find that it is booked and then walked past the room to find it empty," added Innocent. "With PRONESTOR DISPLAY you can look at the display outside of the room and see immediately who should be in it and find out why they are not!"

The decision to add PRONESTOR DISPLAY to RGB's distribution portfolio follows a growing trend of the integration of AV with IT solutions. PRONESTOR DISPLAY is a perfect example of this integration as its software can be quickly and easily installed to run seamlessly within a customer's existing IT infrastructure.

"We never lose sight of the fact that for our channel partners to remain profitable in today's tough business climate they must be able to offer solutions which meet the demands of their customers. We see PRONESTOR DISPLAY playing a key role in this. It will help our channel partners to help their customers to be more profitable at the same time as providing our partners with another revenue stream," concluded Innocent.

About proNestor

proNestor ApS creates the most effective IT solutions for the optimisation of working procedures in relation to meeting and resource booking within both private and public companies across the world. It is a forward-looking company which works on the cutting edge of technological development, ensuring that its clients are always provided with the most sustainable, high quality, functional and user-friendly solutions. For more info visit: http://www.pronestor.com

About RGB Communications

Founded 21 years ago, RGB Communications is one of the top UK technical AV distributors. In partnership with its manufacturers and channel partners it specialises in providing not only leading edge technology solutions, but also technical expertise and support to its AV resellers and custom installers. In order to help its channel partners grow their business, RGB offers them a range of training programmes and access to its demonstration suites. RGB's solution portfolio includes worldwide brands with product ranges covering all areas of AV solutions including projection and displays, connectivity, control, racks and mounts and audio and video. For more info visit: http://www.rgbcomms.co.uk

Contact for RGB Communications:

Sarah Chidgey, ChidgeyPR, Tel: +44 (0) 7795 288302, sarah@chidgeypr.co.uk

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