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Avaya "Right-sizes" Contact Center Solutions for Midsize Businesses

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  • Avaya “Right-sizes” Contact Center Solutions for Midsize Businesses
  • Avaya Contact Center Select offers enterprise-class multichannel contact center capabilities built for the midsize business
  • Optimized to work with Avaya IP Office™ Platform
  • Fills the gap for sophisticated customer experience technologies in the growing midmarket

Guildford, UK – Tuesday, April 29, 2014 - Avaya today announced Avaya Contact Center Select, the latest addition to its customer experience management solutions for midsized businesses. Avaya Contact Center Select offers sophisticated, multichannel contact center capabilities with the simplicity needed by a midsize organization.

Midsize companies are often challenged to provide multichannel customer care with technologies typically built for larger enterprises. Avaya fills the gap in purpose-built midmarket communications and collaboration solutions to enable both mid and large enterprises to equally address the needs of their most strategic assets: their customers.

Avaya Contact Center Select is the first of a new category of products from Avaya — enterprise-class solutions that are optimised for the midmarket and work with the Avaya IP Office™ Platform. Avaya Contact Center Select is based on industry-leading Avaya Aura® Contact Center and provides:

  • Multichannel support – voice, email, web chat, SMS and fax
  • Scalability for 30-250 agents
  • Inbound and preview / progressive outbound
  • Support for local or remote agents
  • Skills-based routing
  • Supervisors, reporting (real-time and historical), recording tools
  • Support for virtualized VMware environments
  • Support for G14 countries’ languages
  • Avaya Contact Center Select is expected to be generally available globally in June 2014 through Avaya channel partners. Avaya Contact Center Select software starts at $18,958 with 30 voice agent licenses, a multimedia license, and a supervisor license. Additional licenses are available on a per agent basis.

Avaya Contact Center Select is the second Avaya contact center solution for IP Office to be announced since the beginning of the year. Avaya IP Office Contact Center offers multichannel capabilities for 5-100 agents.

Led by the flagship Avaya IP Office Platform, Avaya’s midmarket portfolio offers one of the most comprehensive portfolios of communication and collaboration solutions on the market. In addition to the contact center solutions, the portfolio includes video collaboration, mobility, security and networking solutions.

Quotes
“Customers’ needs and expectations don’t change simply because of the size of a business. Many midsize companies have the same customer experience aspirations as large enterprises, but with limited resources. Avaya Contact Center Select and Avaya IP Office Contact Center provide the multichannel capabilities, simplicity and affordability they need in a set of solutions built just for them.” Simon Culmer, Managing Director, Avaya UK


Data Breaches Surge in 2014 with 200 Million Data Records Stolen in First Three Months of the Year

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SafeNet, Inc., a global leader in data protection solutions, today released the highlights from its SafeNet Breach Level Index (BLI) for the first quarter of 2014. Nearly 200 million records were stolen, the equivalent of approximately 93,000 records stolen every hour, between January and March, which was an increase of 233 per cent over the same time last year. Of the 254 data breaches that occurred during the quarter, only 1 per cent were “secure breaches,” or breaches where strong encryption, key management, or authentication solutions protected the data from being used.

Q1 Highlights
The Breach Level Index provides details about hundreds of individual data breaches, which can be sorted by source, industry, risk level, and date. Highlights from the first quarter research include:

  • More than 254 data breaches were publicised, representing 200 million lost or stolen data records. Because of the varying strictness of data breach reporting requirements around the globe, this quarterly data does not include organisations that didn’t disclose the amount of data records that were exposed. In all probability, the total number is likely to be even higher.
  • South Korea took the top spot of all countries with four of the top five breaches worldwide and a loss of 158 million records across a variety of industries. This represents 79 per cent of the total number of reported breached records worldwide. These four breaches included the Korea Credit Bureau, Korean Medical Association, Korea Telecom, and Naver, a major Korean search portal. While the number of South Korean breached records was extremely high, the number of breach incidents in Asia Pacific as a whole accounted for only 7 per cent of the total number of global breaches, dwarfed by the 78 per cent (199 incidents) that occurred in North America and 13 per cent in Europe.
  • The financial industry was hit hardest, accounting for 56 per cent of all data records lost or stolen. However, it represented 14 per cent of total breaches during the quarter.
  • The healthcare industry was hit hard in terms of breach events, accounting for 24 per cent of all breaches. However, the industry accounted for just 9 per cent of data records lost or stolen.
  • 20 per cent of all records lost or stolen came from the technology industry, while retail represented just 1 per cent of data records lost or stolen and 10 per cent of all data breaches, even including the Sally Beauty Supply breach, which made major headlines. 
  • Government and education breaches accounted for less than 1 per cent of total records stolen and 23 per cent of data breaches, including the University of Maryland’s breach of 287,000 records stolen early this year.
  • Malicious outsiders accounted for 156 (62 per cent) of total incidents during the first quarter, with over 86 million records stolen. Malicious insiders only accounted for 11 per cent of total incidents, but they were much more effective, accounting for 52 per cent of records stolen. Accidental loss represented 25 per cent of total incidents, while hacktivist and state-sponsored attacks added up to only 2 per cent of the total. 
  • There were approximately three breaches and 2.2 million records stolen each day, and more than 92,000 per hour. 
  • Additional quarterly breakdowns are available in the BLI Executive Summary.

“The white noise of data breach reporting makes every breach seem just as bad as the last, but this is certainly not the case. Some organisations are handling customer data responsibly, and others are not. Tools like the Breach Level Index can help companies and the public alike understand the actual severity of breaches on a graduated scale and distinguish between these two groups,” said Jason Hart, VP Cloud Solutions, SafeNet. “In differentiating between secure and insecure breaches, it’s important to look at which victims have protected their data with encryption to limit the damage from a breach and render the date unusable to cyber criminals.”

Further Information



Service Delivery Executive
Tel: +44 (0)1522 883640
Email: enquires@realwire.com

Ixia Expands Availability of Network Security Testing with New Portable Devices

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London, UK — Apr. 29, 2014 — Ixia (Nasdaq:XXIA) expands into new markets with the introduction of a series of portable and powerful security and application testing solutions. Building upon the terabit-scale PerfectStorm platform, the new suite of PerfectStorm ONE solutions deliver massive-scale application and security testing and expand the availability of network testing to enterprises of all sizes. Additionally, PerfectStorm ONE answers the needs of security and network equipment manufacturers to help showcase product performance in the field during the proof-of-concept cycle.

Today, companies are making major investments in security and networking technologies in order to increase scale and agility while still relying on compliance products and vulnerability assessment to reduce the risk of security breaches. However, this does not close a critical gap in assessing security resiliency. By seamlessly unifying Ixia’s IxLoad and BreakingPoint software applications into a portable cost-effective system, the PerfectStorm ONE solutions can simulate millions of real-world end-user environments to test every element of the data centre with confidence – any time and any where.

Actionable Security Intelligence for Enterprise Networks
PerfectStorm ONE gives enterprises actionable insight into network performance, system limitations and security resiliency in order to right-size data centres and reduce security incidents in live networks via a series of cost-effective, scalable solutions. With options ranging from four 1Gbps ports to eight 10Gbps ports and even two 40Gbps ports, Ixia’s PerfectStorm ONE uses Ixia’s Application and Threat Intelligence program to simulate over 245 applications and 35,000 malicious attacks and give enterprises of all sizes the confidence that their live networks can handle real-world application, attack and load traffic.

“The current evolving threat landscape can have a very real impact on the reputation and economics of today’s businesses,” said Jim Rapoza, Senior Research Analyst at Aberdeen Group. “However, our research has shown that comprehensive, real-world network testing is a critical step in ensuring that the key, business critical infrastructures used by businesses today work as expected and keep networks safe and performing as expected.”

“Enterprise architects and infrastructure operations teams have become less and less reliant on vendor data sheets and mandatory compliance audits to ensure highest level of performance and security during service design, application rollout and change management,” said Areg Alimian, Sr. Director of Product Management at Ixia. “PerfectStorm ONE is the only portable solution that provides the ability to perform a true litmus test on their own networks by creating metropolitan scale traffic volumes that will definitively prove or disprove the networks’ resilience when deployed in the real world." 

Breaking Open New Markets in Field Testing
Security and network equipment manufacturers bear the burden of delivering measurable proof when demonstrating performance to prospective customers during the field proof-of-concept phase. To meet the demands of our customers, Ixia developed the ultra portable suite of PerfectStorm ONE solutions as a powerful way to differentiate security and networking equipment and showcase real-world product performance while in the field. 

“Our customers require confirmation that our security solutions work as expected under even peak loads. Being able to easily showcase the full functionality during the proof-of-concept phase is becoming critical to our business,” said John Maddison, Vice President, Marketing at Fortinet. “The performance and portability of Ixia’s PerfectStorm ONE now enable us to fully display our security solutions abilities under the real-world application and malicious traffic loads that enterprises see every day." 

PerfectStorm ONE, with an optional carrying case, makes it easy for equipment manufacturer systems engineers to perform onsite validation of their systems during the customer proof-of-concept phases. With performance of up to 60M concurrent HTTP sessions at 2M new sessions per second along with 20 Gbps SSL throughput at 200,000 new SSL sessions per second, PerfectStorm ONE is the powerful solution our customers can take anywhere.

About Ixia
Ixia develops amazing products so its customers can connect the world. Ixia helps its customers provide an always-on user experience through fast, secure delivery of dynamic, connected technologies and services. Through actionable insights that accelerate and secure application and service delivery, Ixia's customers benefit from faster time to market, optimised application performance and higher-quality deployments. Learn more at http://www.ixiacom.com

NTT DATA and RESTEC Begin Project To Provide The World's Most Precise Digital 3D Map of the World

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United Kingdom, April 29, 2014 – NTT DATA Corporation and the Remote Sensing Technology Center of Japan (RESTEC) have started work on a project to provide the most precise digital 3D map of the world. The first phase of the project is underway with a 3D map of Asia in development.

Based on satellite imagery, the 3D map will provide unprecedented detail into the world’s landmass, expressing undulations in the ground with a height accuracy of five metres – a world first.

It can be used across a broad range of fields including hazard risk assessment for floods, landslides, tsunamis or lava flows, surveys into natural resource availability or map development in emerging countries. Other applications include infrastructure planning, traffic simulation and navigation, and the correct location of remote sensing data.

The map is being developed using approximately three million satellite images captured by the Advanced Land Observing Satellite operated by the Japan Aerospace Exploration Agency (JAXA). It is being developed in phases with the full 3D image of the entire world expected to be ready in March 2016. 

Based on its strong track record of processing large quantities of satellite images and extensive experience in geospatial information, NTT DATA has been contracted by JAXA to create the 3D map and has received a sales licence from JAXA to provide the service to interested parties as it goes live. RESTEC will offer support based on its experience in advanced satellite image analysis technology and usage experience. 

“3D maps provide a strong foundation for geospatial information development and analysis. Demand for this type of data is on the rise as organisations look to solve the critical humanitarian challenges and commercial issues of today,” explained Ken Tsutsui, project leader of the 3D Atlas initiative at NTT DATA. “Traditionally, surveys using aircraft and manpower have been used as the basis for such 3D modelling projects but the cost and time constraints associated with this approach have limited the areas they can cover. Using satellite data we are able to provide the most precise, complete 3D map of the world, bringing a multitude of applications and benefits to those who use it.”

About NTT DATA
NTT DATA is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 40 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit www.nttdata.com.

Barloworld Expands Partner Network

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Barloworld Supply Chain Software (BWSCS) has strengthened its presence in the Americas following an agreement with Belge Consulting, a leading supply chain consultancy and solutions provider. Under the terms of the deal Belge will join BWSCS’s global partner and reseller network to take advantage of the sharp increase in demand for advanced supply chain solutions across the region.

Brazil-based Belge Consulting provides its clients with the knowledge and tools to optimise the overall supply chain strategy. The company opted to work with BWSCS as a part of its mission to offer the most pioneering solutions within the marketplace. Belge Consulting will offer a range of leading solutions from BWSCS, including CAST, the supply chain design and network modelling solution.

Alain de Norman, Director at Belge Consulting, said: “We are a firm that is focused on providing the most state-of-the-art solutions and because of this we constantly monitor developments in the marketplace. In recent years we have recognised that Barloworld SCS has developed a range of innovative and highly effective solutions that can make a huge impact upon supply chain efficiency. In addition, we have been impressed by its company values and the ethical relationships it shares with its partners and customers alike.”

Richard Forrest, CEO of Barloworld Supply Chain Software, said: “Belge Consulting is an excellent addition to our reseller network as the company possesses the expertise and strong in-house knowledge to support our future growth across the region. We are committed to developing a global network of distribution partners and we look forward to a long and successful working partnership with Belge Consulting.”

TeleSign Secures $40M Series B Investment to Power Future Growth and Innovation

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TeleSign today announced it has closed a USD$40 million Series B financing round, enabling the company to invest aggressively in new innovation and growth opportunities.

The latest round was led by Adams Street Partners with participation from March Capital Partners and existing investor, Summit Partners.

The funding will primarily be used to invest in TeleSign’s global growth strategy, as well as financing an aggressive hiring strategy for the company’s product development and engineering teams.

TeleSign has pioneered ‘Mobile-Identity’, a platform that verifies users by associating a valid mobile phone number with every user account. Many of the largest global companies use TeleSign to maintain the integrity of their ecosystems by detecting suspicious users before account creation and protecting their existing users from account compromise.”

“Our goal is to make the internet a safer place by protecting digital businesses and users from fraud,” said TeleSign CEO, Steve Jillings. “TeleSign is already successful and profitable. We’ve grown from 12 to more than 200 employees and doubled revenue every year for the last 4 years and we expect that growth to continue. This capital gives us additional resources to expand quickly and strategically into new markets, innovate rapidly, and move toward our goal of a public offering.”

“Companies are clamoring for robust yet simple-to-use security solutions that can serve a global user base. TeleSign's Mobile Identity platform has already proven to be core to the identity and security strategies of the largest web properties,” said Robin Murray, Partner, Adams Street Partners. “TeleSign's client roster, track record, and innovative product roadmap made it an obvious choice for us and we are pleased to be able to lead this investment.”

TeleSign’s rapid innovation and highly reliable services have earned the trust of the world’s largest companies, protecting 3.5 billion accounts in more than 200 countries. TeleSign provides services to more than 500 clients including nine of the top 10 US web properties and 19 of the top 25 globally. 

About TeleSign
Every second, of every day, TeleSign protects the world's largest Internet, mobile app, and cloud properties by establishing and verifying Mobile Identity.

TeleSign's Mobile Identity platform gives digital businesses the ability to connect a unique identity with every account to verify new registrations and authenticate existing users. TeleSign created Mobile Identity to help businesses preserve their ecosystem by detecting a suspicious user before account creation, and to better protect their existing user base from account compromise.

TeleSign is trusted by the world's largest companies and protects 3.5 billion accounts in more than 200 countries and in 87 languages.

Concorde Solutions Secures multi-million dollar investment

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Concorde Solutions, a leading provider of business analytics for managing software compliance, vendor performance and spend across Hybrid IT, has secured a multi-million dollar investment.

The company raised $2.5 million in new investment led by new investor, JMI Services, LLC, and included participation from Panoramic Growth Equity and Elderstreet, both of whom are existing investors. Concorde will use this infusion of capital to expand both its geographic coverage and its sales programs, as well as continued product investment.

Established in 2007, Concorde has developed a custom-built SaaS product, Core Control, to aggregate all of the software and licensing information available within an enterprise and provide advanced data analytics across disparate Hybrid IT estates. In addition to an accurate audit of a client’s software, Concorde also identifies ways to reduce costs, mitigate risk and transform business processes.

Mr. Noell, who is an experienced technology investor, joins the board of Concorde Solutions. In 1992, Mr. Noell co-founded the private equity firm, JMI Equity, which focuses on investing in leading software and technology-enabled services companies. JMI Equity has invested in over 110 companies, helping many of these businesses become industry leaders. Additionally, he is president of JMI, which is the family investment company of John J. Moores, who founded BMC Software, Inc. His previous investments have included ServiceNow (NYSE:NOW). He brings with him an enormous amount of experience not only in the investment sector, but particularly within the technology arena.

Martin Prendergast, CEO of Concorde Solutions, stated: “We welcome Charles’s appointment to the Board and look forward to working with him particularly given his track record at JMI Equity, ServiceNow and other software companies. His experience and strategic insights will be invaluable as we plan for continued growth and expansion.”

“The latest version of our Core Control software asset management platform was met with overwhelming acceptance with customers lauding the simple deployment, ease-of-management and enhanced analytics. From this we have built a strong pipeline and look forward to significant growth over the next year. The timing of this latest round of investment is perfect. We are seeing a dramatic increase in interest from customers and the market, especially in areas such as managing migration of software contracts to Cloud services and monitoring Cloud vendor performance. This new funding will allow us to bring new innovation to market faster, as well as grow our direct and channel strategies with extended geographical reach.

Founded in 1992, JMI has invested in software companies, sports teams, real estate, and energy. Its investments have included several companies which have gone public, including ServiceNow.

Panoramic Growth Equity is a leading investor in fast growing entrepreneurial companies having been founded by Stephen Campbell, David Wilson and Malcolm Kpedekpo to provide growth equity for growth companies.

Elderstreet is a leading UK venture capital fund manager investing in early stage and development capital for UK growing businesses. It provides funding for MBOs and development capital in most industry sectors and have a specialist technology practice investing in the software and computer services market.

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GFT, a leading international IT solutions provider to the financial sector, today announced support for Sony Smartwatch connectivity with ServiceNow® . The wearable technology solution, which is in proof of concept, is on show this week at ServiceNow's Knowledge14® conference, the largest gathering of IT professionals using cloud services for enterprise IT service automation. The conference is on until May 1st at the Moscone Center in San Francisco.

According to analyst firm NextMarket Insights, the Smartwatch market is set to grow to 15 million in 2014 and reach 373 million by 2020. As part of the connected world, the IT systems of the financial services sector are always on. This move by GFT to develop Smartwatch connectivity for ServiceNow is a step to ensuring those who need to know, stay in the know on the go.

With the connection between a smartwatch and ServiceNow IT practitioners can receive notifications, launch a call, or open an incident from their wrist. They will always be up-to-date regardless of where your smartphone actually is. This means real-time awareness of whenever a critical system is down or an incident has been open by a VIP, your wrist will vibrate to notify of the event so support personnel can act quickly - interacting with their iPhone immediately.

Christopher Ortiz, managing director of GFT UK commented: "GFT has been working with ServiceNow from the very beginning and have worked hard to develop complementary solutions for our financial services ServiceNow customers in order to get the most out of their investment. The ability to extend the reporting and interaction with clients' ServiceNow platform via Smartwatches is just one more example of how we offer clients integrated solutions based on the very latest technology and platforms."  

GFT is the only ServiceNow partner specialized in the financial services industry. It has a strong international presence with 32 locations in 8 countries and a proven global delivery model. As an authorized ServiceNow professional services and training partner with a world class team of business analysts, SysAdmin and implementation specialists, GFT provides a one stop shop for investment banking, retail banking and insurance companies harnessing the power of ServiceNow.

At Knowledge14, GFT will be showcasing its other financial services prebuilt apps such as: trade reconciliation management, risk event management, business continuity management, testing, exception handling and reputational risk management / twitter / social media integration. Knowledge14 attendees within financial services can receive a demo of the ServiceNow connectivity and also book a free 45 minute consultation at GFT Booth (327).

Further Information



Service Delivery Executive
Tel: +44 (0)1522 883640
Email: enquires@realwire.com


Kaspersky Lab discovered and blocked zero-day vulnerability in Adobe Flash Player

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Kaspersky Lab’s heuristic detection protection subsystem has successfully blocked attacks via a zero-day vulnerability in Adobe Flash software. Kaspersky Lab researchers discovered this loophole, which was targeted by exploits distributed via a legitimate government website created to collect public complaints about breaches of the law in a Middle Eastern country.

In mid-April, Kaspersky Lab experts analysing data from Kaspersky Security Network, discovered a previously unknown exploit. On closer examination it turned out that the exploit was using a previously unknown vulnerability in the popular multimedia software, Adobe Flash Player. The vulnerability exists in Pixel Bender – an old component, designed for video and photo processing. 

Further investigation found that exploits were distributed from a website created in 2011 by the Syrian Ministry of Justice to enable people to lodge complaints about breaches of the law. We believe the attack was designed to target Syrian dissidents complaining about the government.

Kaspersky Lab experts discovered two kinds of exploits in total, with differences in shellcode (a small piece of code used as the payload when exploiting a software vulnerability).

“The first exploit showed rather primitive download-and-execute payload behaviour but the second one tried to interact with Cisco MeetingPlace Express Add-In – a special Flash plugin for co-working, in particular, for the joint viewing of documents and pictures on a presenter’s PC desktop. This plugin is completely legitimate, but in these particular circumstances it could be used as a spying tool. Moreover, we discovered that this ‘second’ exploit works only if a certain version of Flash Player and CMP Add-In are installed on the attacked PC. This means that attackers probably targeted a very limited list of victims,” said Vyacheslav Zakorzhevsky, Vulnerability Research Group Manager at Kaspersky Lab.

Immediately after discovering the first exploit, Kaspersky Lab specialists contacted Adobe representatives to inform them of the new vulnerability. After examining the information provided by Kaspersky Lab, Adobe acknowledged that the vulnerability has a zero-day status, and developed a patch which is now available on the Adobe website. The CVE number of this vulnerability is CVE-2014-0515.

“Although we’ve only seen a limited number of attempts to exploit this vulnerability, we’re strongly recommending users to update their versions of Adobe Flash Player software. It is possible that once information about this vulnerability becomes known, criminals will try to reproduce these new exploits or somehow get the existing variants and use it in other attacks. Even with a patch available, cybercriminals would expect to profit from this vulnerability because a worldwide update of software as widely used as Flash Player will take some time. Unfortunately this vulnerability will be dangerous for a while,” said Vyacheslav Zakorzhevsky.

More information about this recently discovered zero-day vulnerability in Adobe Flash can be found here.

It is the second time this year that Kaspersky Lab specialists have discovered a zero-day vulnerability. In February, the company’s specialists discovered another zero-day vulnerability in Adobe Flash Player, which allows attackers to stealthily infect victim PCs.           

Heuristic detection subsystem
The heuristic detection subsystem is a part of the antivirus engine used in multiple Kaspersky Lab products for home and corporate users, such as Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Endpoint Security for Business and others. Just like a traditional antivirus, this system uses a database of signatures to detect malicious software. But while antivirus technology usually requires a signature for each individual piece of malware, no matter how closely related, heuristic detection can cover whole ranges of malicious programs. It does this using heuristics – special signatures that detect not only individual pieces of malware but also the whole collections of malicious programs grouped according to a list of special features. The heuristic signature which covered the behaviour of the new zero-day exploit in Adobe Flash was added to Kaspersky Lab databases as early as January.

Moreover, during a special test conducted by Kaspersky Lab specialists, it was discovered that exploits using CVE-2014-0515 are detected accurately by Kaspersky Lab’s Automatic Exploit Prevention technology – another powerful tool to detect unknown threats.

In November 2013, the same technology successfully blocked attacks using a zero-day vulnerability in Microsoft Office software. Also at the end of 2012 it proactively blocked several malicious components which – as it was discovered later – belonged to Red October, a large-scale cyber-espionage campaign detected by Kaspersky Lab researchers in January 2013.

About Kaspersky Lab
Kaspersky Lab is the world’s largest privately held vendor of endpoint protection solutions. The company is ranked among the world’s top four vendors of security solutions for endpoint users*. Throughout its more than 16-year history Kaspersky Lab has remained an innovator in IT security and provides effective digital security solutions for large enterprises, SMBs and consumers. Kaspersky Lab, with its holding company registered in the United Kingdom, currently operates in almost 200 countries and territories across the globe, providing protection for over 300 million users worldwide. Learn more at www.kaspersky.co.uk .

* The company was rated fourth in the IDC rating Worldwide Endpoint Security Revenue by Vendor, 2012. The rating was published in the IDC report "Worldwide Endpoint Security 2013–2017 Forecast and 2012 Vendor Shares (IDC #242618, August 2013). The report ranked software vendors according to earnings from sales of endpoint security solutions in 2012.

Further Information



account exec
Tel: 441189090909
Email: alice.collins@berkeleypr.co.uk

DBmaestro Announces New Partnership With ANTYCIP Technologies to Bring Teamwork to France

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Tel Aviv, April 30, 2014 - DBmaestro (www.DBmaestro.com), the pioneer and leading provider of DevOps for Database solutions, announced a new partnership with ANTYCIP Technologies a leading IT consulting and services company to exclusively offer DBmaestro’s Database Enforced Change Management solution to its large base of clients in France.  

ANTYCIP Technologies provides a comprehensive portfolio of solutions for embedded systems software development, debug and qualification. ANTYCIP Technologies teams up with the suppliers of best in class tools supporting safety, mission and business critical software development process, including in particular Perforce Software, one of the leading provider of version management solutions.  

DBmaestro Teamwork covers all the best practices for Database Enforced Change Managements (DECM) thus reducing the deployment timeframe of database projects from weeks to days and freeing up expensive technical resources from mundane and time consuming tasks. DBmaestro Teamwork guarantees integrity, quality, compliance and confidence in the database code.  

“We are excited to add ANTYCIP Technologies to our expanding partner ecosystem,” said Yariv Tabac, CEO of DBmaestro. “ANTYCIP Technologies is the first partner to represent DBmaestro in France, where we see an opening for our Database Enforced Change management Solution. ANTYCIP Technologies has the demonstrated technical expertise and focus on customer success that we look for in our valued partners.”  

“After in-depth study of the market in Database control, we took the best decision possible and became a DBmaestro partner,” said Jérôme d’Alderete, Product Manager at ANTYCIP Technologies. “Many of the solutions we offer our customers, including Perforce, offer version control in order to provide Continuous Delivery, what our customers were missing is a solution that can control the database environment. DBmaestro’s leading Database Enforced Change Management solution will fill that gap and become an important part of our portfolio of solutions."  

About DBmaestro
DBmaestro is the pioneer and leading provider of DevOps for Databasesolutions which enable control of the database. Its flagship product, DBmaestro TeamWork, is the leading Database Enforced Change Management (DECM) solution that empowers Agile team collaboration through enforcing change policy and best practices. DBmaestro TeamWork enables continuous development, continuous release and continuous deployment processes. This eliminates the number of potential risks threatening database development and deployment by 60% and reduces deployment costs by 95%.  

DBmaestro’s solutions are deployed at major international companies including VISA, MasterCard, Frost Bank, Thomson Holidays, Bank Leumi and others.  

About ANTYCIP Technologies
ANTYCIP Technologies has been providing for more than 25 years a comprehensive portfolio of solutions for embedded systems software development, debug and qualification.  

We provide a full set of additional services: maintenance and support, training, consulting, turnkey application delivery.  

Antycip Technologies is teaming with world class suppliers of tools supporting safety and mission critical software development process, including in particular PERFORCE Software, one of the leading provider of version management solutions

Further Information



Account Executive
Tel: 972-2-5637527
Email: lazer@ncsm.co.il

Walker Smith Way Legal in SOS Connect roll-out

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Progressive law firm Walker Smith Way Legal has gone live with SOS Connect legal software from Solicitors Own Software (SOS) for integrated practice and case management across its nine offices.

A full service practice based in Chester, Walker Smith Way Legal has a further eight offices nationwide. Its client base includes private individuals, trades union members and businesses.

Last year the firm acquired Preston-based MWR Solicitors, taking its staff numbers to 154, including 22 partners.

Managing partner Neil Turnbull said the firm had now gone live with the full complement of SOS Connect’s practice and case management, CRM and marketing functionalities.

“Walker Smith Way Legal is a long-established firm and we are proud of our heritage and the generations of clients which we have advised,” he said.

“This is complemented by our modern and progressive approach towards client service excellence and a client care approach, which extends into every area of the practice, including IT.

“A key driver for our switch to SOS Connect was its ability to integrate with the personal injury claims portal, its ability to provide integrated private client services, third party sites and other key client ID and money laundering sites.

“Our existing system not only lacked the ability to integrate with these third party sites, it also lacked any Legal Aid functionality, which necessitated extra manual work for the firm.”

David McNamara, managing director of SOS, said: “Walker Smith Way Legal’s migration to SOS Connect will allow the firm’s systems to integrate all the components it requires to achieve a fully streamlined and efficient operation. This will stand the firm in good stead as it embarks on its next phase of its growth.”

The Silver Line uses Adastra from Advanced to provide 24/7 support to helpline callers

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30 April 2014 – Call management system, Adastra from Advanced Health & Care (Advanced), is on track to manage more than 200,000 telephone calls to The Silver Line in the service’s first year. Founded by Esther Rantzen and launched in November 2013, The Silver Line is the UK's only free confidential helpline providing information, friendship and advice to older people. The Adastra Solution manages an average of 16,500 calls to the service each month.

As well as giving the older generation the information and support they need, the charity, which was funded by Comic Relief and the Big Lottery Fund, protects and supports those suffering abuse and neglect.

The inbound element of the helpline is partly managed by Fylde Coast Medical Service (FCMS), a unscheduled care provider with substantial experience of using Adastra, meaning that they were able to receive, manage and categorise calls quickly and efficiently as soon as the helpline was launched. All calls received into The Silver Line are logged and categorised on Adastra by call centre staff.

Vicky Noon, Head of Call Centre Services, FCMS comments: ‘We chose Adastra because, unlike some systems, it doesn’t dictate what information we do and don’t record. This is perfect for calls to The Silver Line which, as a confidential service, means we only record a limited amount of information. At peak times, we receive around 700 calls day, 60% of which are received in the evenings, nights and at weekends. Adastra has been configured with a number of set questions that allow us to categorise calls. This information is key to analysing trends.”

Calls are managed by a team of 115 staff who work in shifts to provide coverage 24 hours a day. A team of eight are responsible for managing calls received throughout the night. When necessary, staff can use Adastra to refer callers with specific needs to other third party support organisations.

Noon comments: “If someone calls requesting information about a community service in their area, our team are instantly able to access a directory of localised information. It’s a highly efficient system and Advanced has been excellent in ensuring it is configured to our exact needs.”

Adastra has traditionally been used in healthcare settings, however Advanced is seeing increased use by organisations like FCMS who manage rapid-response helplines and require solutions that are highly configurable and can grow with their organisations.

Due to its flexibility and ease of use, Adastra has been widely adopted by the health sector and today is used in settings such as walk-in centres, minor injuries units, NHS 111 services, referral management centres, police custody suites, mobile GPs and palliative care co-ordination services. 

Notes to Editor

About Advanced Health & Care www.advancedcomputersoftware.com/ahc
Advanced Health & Care (Advanced) is a leading provider of IT management systems for adult and children’s community, mental health, hospice, home and residential care services, as well as urgent and unscheduled care and clinical call centres. 

Advanced focuses on providing innovative mobile IT applications for community based care, supporting tens of thousands of care workers and clinicians with integrated phone, software and airtime solutions.

Working with partners in the NHS, local government and the private sector, Advanced offers IT solutions in support of safe, efficient care delivery with integrated management information. Advanced’s unique proposition is its range of integrated care solutions offering visibility of information for both the commissioner and care provider.

About Adastra
Adastra is a leading clinical patient management system designed specifically to manage episodes of care quickly and safely in demanding unscheduled telephone advice and face-to-face care settings, such as urgent care centres and walk-in centres.

The entire patient journey can be measured and analysed from initial telephone call, through to arrival, consultation, prescribing, internal and external referral to another department or service and closure. Adastra also maintains clinical continuity by automatically sending full consultation details to the patient's GP allowing patients to have a seamless experience.

Contact us
Unit 4, Eurogate Business Park
Ashford
Kent
TN24 8SB
t: +44 (0)1233 722 700
f: +44 (0)1233 722 701
e: ahcmarketing@advancedcomputersoftware.com
www.advancedcomputersoftware.com/ahc

Press Contacts:
Angela Mycock and Nick Hardy
Advanced Computer Software Group
pr@advancedcomputersoftware.com  
+44(0)1625 856 513

Further Information



PR Officer
Tel: 01625 856 513
Email: kathryn.howard@advancedcomputersoftware.com

UniPrint Announces Two Strategic Partnerships

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Cardiff, UK. 30th April, 2014 – UniPrint, the world leader in printing virtualisation, has announced two strategic partnership agreements with US-based Gordian Dynamics and Gotham Technology Group. Gordian Dynamics has increased enterprise mobility by incorporating UniPrint’s patented universal print technology into their new single sign-on, roaming access solution, DynamicPass. Gotham Technology Group’s partnership with UniPrint is now providing global clients with end-to-end “next-generation” secure pull printing capability and simplified print management for any network or cloud computing environment.  Gotham Technology Group advises global corporations across all vertical markets but especially in healthcare and banking.

Arron Fu, VP of Software Development, UniPrint comments, “These are two important channel  partnership announcements. With the introduction of DynamicPass’ single sign-on secure access, Gordian Dynamics provides healthcare customers with true mobility - a doctor’s desktop can now go wherever it’s needed, without the need to manually sign in at every desktop as he  roams around the hospital  with enabled secure print to the right printer through UniPrint.”  Fu continues, “ Through the Gotham Technology Group partnership, we are now able to offer enterprise class secure printing to their strategic global base of Fortune 500 banking and finance customers.”

Ken Phelan, CTO at Gotham Technology Group, echos., “We recognized the need among our clients at Gotham to have secure printing for patient records in healthcare and personal information within banking and finance. These are important compliance issues that organizations have to look at. Private personal information (PPI) can be easily compromised if secure printing is not in place, and there are also audit concerns. Nobody is securing the print queue like UniPrint does. The fact that VPQ is printer vendor independent is a bonus.”

"UniPrint is a natural partner to provide the secure printing workflow within DynamicPass.  It is the leading solution for secure virtual printing and we are dealing with confidential patient/client records, so we needed a trusted, proven solution to partner alongside,” said Jeremy Ognall, CEO, Gordian Dynamics. “Printing is often an overlooked function in enterprise design and UniPrint is a natural fit to mitigate that oversight.”

UniPrint pioneered the use of PDF-based universal printer driver technology to streamline and enhance secure printing. The patented and award-winning UniPrint Suite provides a comprehensive range of enhanced-printing solutions for all computing environments. Using UniPrint, millions of workers in over 70 countries enjoy efficient and seamless printing. UniPrint is proud to be able to help customers in large and small, public and private sector organizations to increase productivity and reduce costs.

About UniPrint:
UniPrint, a division of ACCEO Solutions Inc. (www.acceo.com), is the recognized leader in printing virtualization. The newest solution in UniPrint’s patented, award-winning product line, UniPrint Infinity is the industry’s first truly secure enterprise-wide solution for any computing environment. Enabling anywhere, anytime, any device secure pull printing, UniPrint Infinity comes with a proven ROI through its statistics module, print document archiving functionality and Virtual Print Queue technology. UniPrint Infinity replaces all manufacturer printer drivers with a single PDF generator to promote faster, more efficient printing, helping organizations to improve both productivity and return on investments.  For additional information on UniPrint, please visit www.uniprint.net

To download a free 30-day trial, or learn more about how to purchase UniPrint Infinity through our global reseller network, please visit https://www.uniprint.net/eng/page/resellers. 

UniPrint Infinity is the trademark of UniPrint.  All other trademarks and registered trademarks are properties of their respective owners.

About Gordian Dynamics:
Gordian Dynamics (www.gordiandynamics.com) is an emerging leader in the IT Healthcare space and has recently taken that success and their disciplined approach to project oversight and execution to other industry verticals.  By following a rigorous methodology and putting the end-user as their primary focus, Gordian has shown that quality people deliver successful projects. Virtualization, Cloud Solutions and Healthcare IT are embedded in the fabric of all Gordian Dynamics delivers.

About Gotham Technology Group
Gotham Technology Group, LLC (www.gothamtg.com) is in the business of providing guidance and direction to IT professionals. With sales offices in Connecticut, New Jersey, New York City, and Pennsylvania, Gotham serves clients based throughout the Northeastern United States, and delivers goods and services across the globe. Gotham has built its business and reputation on long-term client relationships, leveraging more than 15 years’ experience providing technology solutions to Fortune 500 companies.

Media Contacts:
Sharon Munday
On Your Case Ltd
+44 7787 566382
sharon@onyourcase.co.uk

iboss Network Security Tracks Data Flow to Predict and Prevent Corporate Security Threats

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Maldon, UK, April 30, 2014iboss Network Security, a leading provider of network security solutions, today announced availability of advanced behavioural analysis of data flows to identify and mitigate network security threats. The new functionality, built into iboss Network Security’s Secure Web Gateway platform, delivers unmatched visibility, which allows enterprises to detect threats through anomalies in data movement in and out of the network.

By honing in on data flows instead of file behaviour, enterprises with complex networks can expose deviations from existing data flow benchmarks. Once detected, these anomalies in data movement act as early indicators of potential threats to the corporate network. This advanced approach prevents file malware signatures from being created. As a result, organisations can shorten response time, reduce management overhead for securing network resources and prevent incidents before they cause damage or data loss.

“Cybersecurity threats are constantly getting more sophisticated. We recognised an industry need for a better way to pinpoint and address potential threats,” said Paul Martini, CEO and cofounder of iboss Network Security. “By tracking data movement, our customers can address critical security concerns without the limitations that legacy solutions possess. ”

Legacy security systems are not sufficient to defend corporate networks from advanced threats, especially with the advent of social media, BYOD and mobile workflow in the workplace. According to Forrester’s “Understand the State of Data Security and Privacy Report,” internal threats in the form of inadvertent data misuse are a leading cause of data breaches. This is exasperated by the lack of employee awareness on security policies for merging social and mobile channels. While legacy systems are filled with gaps from emerging channels and only detect threats after an organisation has incurred damage or data loss, iboss profiles data flows to detect new and emerging threats proactively. 

The benefits of behavioural data analysis of data flows include:

  • Comprehensive monitoring of data movement across 131,000 ports
  • Real-time identification of suspicious data movement
  • GeoMapping technology to pinpoint location of threat 

The iboss Secure Web Gateway combines:

  • Web Security (HTTP/S)
  • Scanning Inside SSL
  • Layer 7 Application Management DPI/Heuristics/Signatures
  • BYOD Management- Authentication, Bandwidth, High Risk Quarantine
  • Mobile Security - On/Off Premise Security
  • Bandwidth Throttling and QoS
  • Integrated Threat & Event Console

The iboss platform and console are available now. For a demo, please contact sales@iboss.com.

About iboss Network Security
iboss Network Security engineers highly scalable Web security solutions providing layer 7 defense across HTTP, SSL, threat and applications securing mobile devices on or off network. iboss enables organisations to safely adapt social media, SaaS, and mobile devices while expanding access to technology. By incorporating unmatched network traffic visibility, organisations are able to identify high-risk user behaviour and the Shadow IT to create more actionable policies. Visit www.iboss.com

Crowdicity sign new NHS deal to crowdsource ideas of frontline staff

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Crowdicity, the UK’s leading Idea Management software provider, has signed a new two year deal with Medway NHS Foundation Trust to help capture and utilise the ideas of staff throughout the organisation.

As part of a bid to improve efficiency of services, the new platform uses crowdsourcing to harness the views of frontline NHS workers; providing both cost savings and enhanced healthcare provision. Open to staff throughout the entirety of Medway NHS Foundation Trust, the platform will work to promote the generation and adoption of new ideas throughout the organisation.

A month into the project, the Trust’s platform, branded ‘Inspire Medway’, already has 350 users from a range of professions and departments. It has so far generated 88 new ideas on a huge range of topics; from improving the patient experience to simple changes that improve day-to-day life for staff, such as a workplace choir.

Crowdicity, an organisation which has also hosted ideas platforms for the Royal College of Nursing, Heart of England NHS Foundation Trust and Dorset Health Care NHS Foundation Trust, is heralding the NHS’s willingness to listen to the ideas of its staff as an important shift in the way healthcare organisations are looking to implement and adopt a culture of change.

Nick Wright, Co-founder and CPO of Crowdicity, said: “The challenges faced by the NHS have been well documented, but what is less prevalent is the ways in which they can be tackled. The Crowdicity platform is helping NHS organisations become better connected and benefit from the ideas and suggestions of people who face daily challenges on the ground.

“The ideas from our work with other NHS Trusts, such as Dorset, have thrown up a raft of suggestions. These range from innovative solutions to keep patients better hydrated, the creation of a patient garden, cost saving IT improvements and a project to redesign hospital gowns, which have for a long time been seen as undignified due to their open-backed design. It’s these often simple, yet significant ideas from within the frontline team which can really improve patient care and staff morale.”

David Hurrell, Listening into Action Lead & Cultural Ambassador for change at Medway NHS Foundation Trust, added: “Like most big organisations, it’s hard to get people talking when it can be a half a mile walk from one end of the hospital to the other. It’s been amazing to see how quickly people who wouldn’t normally know or speak to each other can work together in the virtual world.”

This latest project sees Crowdicity building on two years’ of amazing growth – from which they now boast customers such as John Lewis, the United Nations, LEGO, WWF, P&G and become the leading supplier of Idea Management software to the NHS.

For more information on Crowdicity please visit: www.crowdicity.com/nhs

Further Information



Account Executive
Tel: 01159486900
Email: lucyk@bcsagency.com


Suprema and ENTERTECH SYSTEMS Partnering into Expanded Business Relationship

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Birmingham, UK and Seoul, Korea — 30 April, 2014 — Suprema Inc., a leading global provider of technology in biometrics and security, today announced with ENTERTECH SYSTEMS an expanded partnership that now includes the United Kingdom and Ireland. ENTERTECH SYSTEMS is not only the new official operating partner in the UK market but also continues operating in the US, Canada and Puerto Rico, delivering Suprema biometric products and applications for use with access control systems and workforce management solutions.

“Suprema is pleased to expand our partnership with ENTERTECH SYSTEMS to now include the United Kingdom and Ireland,” says Young S. Moon, Vice President, Suprema Inc. “Their technical support team has an established track record of being very responsive, results-driven and are well-equipped to work with our local customers in the United Kingdom and Ireland to ensure complete customer satisfaction. And the new partnership is also expected to deliver an enhanced level of support amongst our local partners in the country.”

Last year, ENTERTECH SYSTEMS won the Suprema Best Global Partner Award – the highest recognition awarded annually among Suprema’s global partner network; their well-known customer service focus is one of the key reasons they have been chosen as Suprema’s official operating partner in the UK and Ireland.

“We are proud to be the official Suprema operating partner in the United Kingdom and Ireland and to be backed by Suprema, the premier provider of next-generation IP access control and the global market leader in biometric access control,” says Rob Douglas, CEO of ENTERTECH SYSTEMS.

In the UK, ENTERTECH SYSTEMS offers Suprema’s line of biometric devices in all of their markets, including fingerprint recognition, face recognition, card and PIN readers. Based in Birmingham, ENTERTECH SYTEMS will be working closely with Norbain SD, a distributor of Suprema’s technology and products in the UK security market, which is one of Europe’s most successful distributors of CCTV, IP Video, access control and intruder detection equipment.

“The unique combination of Suprema biometric products and expert support services from ENTERTECH SYSTEMS will help increase the local technical expertise in biometrics that we can offer Norbain customers.” said Gareth Ellams, Divisional Director of Business Development at Norbain.

“This expansion is the result of our success in North America, and the unique value BioConnect has delivered to our access control partners. BioConnect is an application that provides a seamless synchronization between Suprema devices and leading access control systems, enabling easy biometric integration into existing and future deployments. Expanding our service base to the United Kingdom and Ireland and having our expert technical team available locally means we can better serve our partners and customers, many of whom have operations in both regions.” adds Douglas.

Suprema and ENTERTECH SYSTEMS will be at IFSEC International 2014 from 17-19 June at ExCel London, stand #E1400. They will be offering product demonstrations and information on their newest technologies. For more information on Suprema devices and applications in the UK and Ireland, please visit www.entertechsystems.co.uk or call 0800-368-8123 or 020 3743 9123.

Purple WiFi and Wavelink join forces to offer social WiFi

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Purple WiFi has signed a distribution agreement with enterprise mobility and UC Solutions distributor, Wavelink. The agreement will see the addition of Purple WiFi’s cloud-based, social WiFi solution, which includes presence analytics and location based services, to Wavelink’s portfolio of products.

By entering into a distribution relationship with Wavelink, Purple WiFi will be able to seriously expand its reach across Australia and New Zealand, benefiting from the brand recognition and customer base already in place through Wavelink’s wide network of resellers in those countries.

Purple WiFi provides businesses with enterprise guest WiFi that meets legal best practice. The guests log into the secure hotspot system using social media authentication, via networks such as Facebook or Twitter. The venue providing the connection gains valuable demographic and engagement information from users through its Purple Portal, which allows the business to understand who is visiting and using their hotspot, how long they are online, as well as their age, gender and any other relevant information that they offer in their social networking profile. The portal also provides a powerful engagement tool to promote relevant offers, essentially rewarding guests for visiting the venue.

Wavelink specialises in the supply, marketing and support of a range of leading edge Enterprise Mobility and UC Solutions throughout Australia and New Zealand, partnering with specialist vendors who deliver a range of best of breed technologies that are complementary to each other. With over 15 years’ experience as a value added distributor, their focus has been on a number of key industry verticals, including retail, hospitality, healthcare and education. These sectors mirror those that Purple WiFi is currently targeting, hence the benefit of the two organisations working together.

Gavin Wheeldon, CEO at Purple WiFi, commented on the agreement: “Wavelink is a well established distributor with a large network of vendors, which enables Purple WiFi to increase its sales reach in key geographic markets. Our strategy is focused around working with trusted names to ensure WiFi users can access reliable and free WiFi while the business customers get something back in return and Wavelink fits perfectly with our growth model.

Ilan Rubin, Wavelink managing director, adds: “We’re extremely excited by the opportunity that our relationship with Purple WiFi represents to Wavelink. Their solutions not only complement our existing technology offerings, but also creates opportunities to talk to users in some of our traditional industry verticals from a completely different angle. The explosion of wireless smart devices, combined with the expectation of anywhere-access means that social WiFi and high quality analytics are the next big things in capturing user information, understanding their behaviour and delivering tailored marketing to the millions of users of these devices.”

ROC Becomes Delivery Partner for Thomsons Online Benefits

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Thomsons Online Benefits (Thomsons), the world leader in global benefits management and employee engagement software, announces a new partnership with ROC, the leading global human capital management (HCM) solutions consultancy.

ROC is a HCM Specialist and an approved SAP/SuccessFactors partner with a wealth of experience in deploying HCM technology across multiple geographies with a wide range of clients. They will become a Delivery Partner enabling them to implement Thomsons’ Darwin™ software to companies who want an integrated and engaging HR and Benefits experience for their global workforce.

David Cousins, Partner Director at Thomsons comments: “We are delighted to announce that ROC will be our first Delivery Partner who will be trained at the Thomsons Academy in Cluj, Romania to be able to implement Darwin™. They have a wealth of experience in implementing HCM solutions for global businesses and we have no doubt that they will deliver an excellent service to employers who want to reduce their administration and improve their employee engagement. Over the past few months we have announced a series of exciting partnerships enabling us to continue Thomsons’ growth story through this new channel to market.”

Colin Goodwin, Managing Director at ROC UK comments: “We see a major market opportunity for ROC in adding Darwin™ to the portfolio of HCM solutions that we offer. For some time we have been seeing increasing demand from employers looking to streamline their benefits administration as well as ensuring that their reward package is fully utilised and valued by their people.  As Darwin™ is already integrated with SuccessFactors’ Employee Central core HR solution it complements our best of breed HCM approach perfectly.”.

About Thomsons Online Benefits
Thomsons Online Benefits transforms the way global companies manage their benefits and engage their employees globally through its SAAS solution, Darwin™. The rapidly growing company has won more than 70 awards for its clients’ use of technology, engagement and communication. With more than 300 clients across 64 countries, Thomsons has attracted a prestigious portfolio of clients that includes six of the world’s top 10 software companies, four of the world’s top pharmaceutical companies and five of the world’s leading banks. For more information, please visit: http://www.thomsons.com.

About ROC
Established in 1998, ROC is an HR systems specialist who offer “Global Reach, Local Expertise” from its offices around the world.  ROC has a wide range of HR services capability, having delivered over 500 projects, including business transformation, solution design, implementation and change management.   ROC is a partner of SAP, SuccessFactors and UNIT4. ROC was recently announced as the 2014 winner of a SAP Pinnacle award for “New Cloud Value-Added Reseller”.

Cloud HPT Selects Flexiant and Deploys and Launches in 48 Hours

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Flexiant's rapid time to market capabilities allows Cloud HPT to stand up Flexiant Cloud Orchestrator to capture new customers and drive a completely new line of revenue in two days

Dubai, United Arab Emirates and London, UK - 30 April 2014 - Time to market is critical for service providers wanting to competitively launch cloud services. For Cloud HPT, selecting Flexiant Cloud Orchestrator to underpin its new cloud services line of business, delivered a marketable solution in just 48 hours.

Located in the UAE, Cloud HPT is a new entrant to the Middle East's cloud-based IT and business solutions marketplace delivering cloud services to partners and customers. Cloud HPT aims to integrate with or completely remove the need to have a ‘comms room' and ITC infrastructure allowing a switch in IT payment models from Capital Expense (Capex) to Operational Expense (Opex). Cloud HPT has invested heavily in a cloud platform, which it calls its Cloud High Performance Technology (HPT). It is built using the latest technologies from Cisco, NetApp, VMware and Microsoft to ensure high availability and resilience for our partners and customers.

Cloud HPT undertook a project to differentiate themselves from other service providers in the region. To achieve this, it required an easily deployable and adaptable cloud orchestration solution with self-service portal capabilities for customers to buy resources as required. When evaluating Flexiant, Cloud HPT was impressed with its experience in helping service providers offer IaaS capabilities and tools to differentiate. It was especially impressed with the speed to market available with such a robust, proven, scalable, and functional solution that comes "out-the-box".

Dominic Docherty, CEO, Cloud HPT said, "Flexiant's ability to stand up cloud services in less than a week for other customers was part of why we selected the solution. Flexiant was deployed in only two days which was really impressive. Using Flexiant Cloud Orchestrator, we can now offer a true pay as you go cloud to our customers and also automate much of this process saving us time and money." 

George Knox, CEO, Flexiant said, "Speed is of the essence, but you also need to deliver a cloud service business that can meet strategic objectives both for you and your customers. By selecting Flexiant, Cloud HPT was able to get to market in record time with Flexiant Cloud Orchestrator to get ahead on the cloud battleground. With Flexiant, Cloud HPT is armed with a solution that they are already using to deliver their own unique services to differentiate and lead through innovation to generate more revenue and accelerate growth."

Cloud HPT launched its cloud services in Dubai in March and has also agreed a reseller agreement with BiosMe.  BiosME is a systems and cloud system integrated based in the UAE, a Cisco Gold Partner and a certified VMware vCloud® Datacenter provider of virtual datacenters hosted in the public cloud. Focused on delivering customer solutions designed with measurable ROI, BiosME delivers cloud services backed by the highest levels of accreditation across a range of leading vendors and backed by BIOS 24/7 Support and Managed Services. 

Learn more about time to market with Flexiant Cloud Orchestrator.

Carval looks to a bright future with increased revenues and industry recognition

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Carval Computing, a specialist supplier of fully integrated Human Resources, Payroll and Time & Attendance (T&A) software, has seen impressive growth over the last 12 months; adding 35 + new contracts; increasing turnover by 39% and experiencing positive staff growth of 35%.  The company was also given the highest rating in Plimsoll’s latest analysis of the UK’s 234 largest Payroll & H R Software companies. Rated as “STRONG”, the company’s financial year 2012-13 was the most successful yet. 

Adding to its existing 300 strong customer community, Carval signed over 35 new contracts this year, providing fully integrated Payroll, Time and Attendance and HR software and services to a broad range of businesses in the private and public sector and not-for-profit organisations. The firm’s outsourced services continue to go from strength to strength with a significant increase in new customers choosing to use its range of Payroll bureau, hosted and managed services.  Provided on a ‘pick & mix’ basis, outsourced or hosted services can be tailored to meet the exact requirements of the customer.

During the year Newcastle Theatre Royal selected Carval’s HR Unity for in-house payroll processing and HR functionality to enable the iconic theatre company to comply with new pensions and auto-enrolment legislation for its 150 strong workforce.  Other new contracts this year have included Energy from Waste processing plant specialist – MVV.  Two sectors that have been particularly strong for Carval are Housing and Education. In the housing sector Sentinel Housing, Staffordshire Housing Association and Cross Keys Homes selected solutions from Carval and, in the education sector, Mossbourne Community Academy, Kings College London Students Union and Leigh Academies now have fully integrated HR and Payroll software from the company.

John Ovington, Sales and Support Director at Carval Computing said; “Demand for truly integrated HR software seems to be growing, and our platform based approach is really resonating with the market. Virtually all our new customers took an integrated package, and a surprisingly high proportion are looking for Time and Attendance type features to help manage staff hours and productivity. This continues the trend that we have seen building during the last three years for closer management of staff time, and also the uptake in the use of biometrics.  2013 has been a record year for us, and we expect the growth to continue.”

In addition to sales growth and industry recognition, Carval continued to invest in its people this year, taking steps to proactively manage its organisational development to ensure adequate support for employees during a period of rapid growth. The company also created a new performance management scheme to recognise outstanding achievements from employees.

Carval, which has offices in Plymouth and Milton Keynes, re-structured some aspects of its operation and took on new larger offices with better facilities for its employees, including an on-site gym and canteen. As a result, Carval has been re-accredited by Investors in People, who stated: “You are an example to us all at a time when all too often it is the negative headlines that take precedence.”

“As well as continuing to invest in customer support, technology and our people, our focus going forward will also take us further into the education market,” adds Ovington. “As schools and colleges like Mossbourne Community Academy take control of their own budgets, we are seeing a significant upsurge in the demand for HR and payroll solutions in this sector.”

In the coming months Carval will be exhibiting at:

About Carval
Founded in 1986, Carval is a leading provider of Human Resource Management and Payroll software and services.

The company’s HR Unity range of flexible and easy-to-use solutions is the only truly integrated HR, Payroll, Time & Attendance and Self-Service software available in the UK.  The company also provides a range of outsourced services including Payroll bureau, hosted and managed services.

Designed to provide a future proof solution, Carval’s HR software harnesses the latest proven technology platforms, resulting in flexible and modern solutions based on industry best practice that are guaranteed compliant with current legislation.

Carval’s solutions are suitable for organisations from two up to 10,000 employees. High profile clients include:  Addison Lee, Colne Housing, UK Coal, Day Lewis plc, Mossbourne Community Academy, National Housing Federation, St Andrews Links Trust, The Royal Mint, and St Paul’s Cathedral.

For more information please visit: www.carval.co.uk

Editors Contacts
Emma Clare
Carval
Tel: 01908 787700
emma.clare@carval.co.uk

Andreina West/Mary Phillips
PR Artistry
Tel: 01491 639500
andreina@pra-ltd.co.uk

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